TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTAX is easy to use TurboTax is generally complete and easy to use. I have used it for over 10 years. I always do my taxes myself first so I won't miss anything. For, instance, I did not realize that the federal tax-exempt interest was part of the calculation to find out how much of your social security was taxable until I read it in the instructions. My return is moderately complicated, and I would not feel confident just diving into TurboTax without doing my homework ahead of time to make sure I did not overlook anything. Curiously, TT always throws out a number for my prior-year state tax refund, and I always have to correct it. This year was the smoothest submission in a long time - no real problems at all. Some years, I suffer a little trying to figure something out, but it is very rare that I have to call anyone for technical help. The problem that stumped me the most happened a few years ago when I was entering my credit card information to submit the state return. TT entered my name with a period after the middle initial. My credit card has no period. It took me a long time to figure out that this was why my credit card was rejected. Since then, I am ready for that problem.
Date published: 2021-03-30
Rated 5 out of 5 by from great always good did it for year, will do it next year also
Date published: 2021-03-30
Rated 5 out of 5 by from great service made filing super easy. lots of examples on different situations to go off of
Date published: 2021-03-30
Rated 3 out of 5 by from Too Expensive $180 to file my return seems a bit much for a self-done app.
Date published: 2021-03-30
Rated 5 out of 5 by from Tax Preparation with Turbo Tax Straight forward and comprehensive. Thank you for this option!
Date published: 2021-03-30
Rated 5 out of 5 by from Super Easy and Accurate! I had several strange occurrences this year and Turbo Tax handled it with ease. I am a sold customer from now on!
Date published: 2021-03-30
Rated 4 out of 5 by from 2020 Comments Would like the touch screen feature to work and not just the scroll down bar feature. Assistance especially today from Charlotte (Michelle) was excellent.
Date published: 2021-03-30
Rated 5 out of 5 by from Easy to Use It was easy to use and when I had a problem, an very helpful agent was available to help me.
Date published: 2021-03-30
Rated 5 out of 5 by from 40+ YEARS USER I have been using Turbotax for over 40 years now. Excellent and very thorough. Thank you.
Date published: 2021-03-30
Rated 5 out of 5 by from turbo tax is cool it was great i enjoyed every single moment. I just want to be done
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4528
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTAX is easy to use TurboTax is generally complete and easy to use. I have used it for over 10 years. I always do my taxes myself first so I won't miss anything. For, instance, I did not realize that the federal tax-exempt interest was part of the calculation to find out how much of your social security was taxable until I read it in the instructions. My return is moderately complicated, and I would not feel confident just diving into TurboTax without doing my homework ahead of time to make sure I did not overlook anything. Curiously, TT always throws out a number for my prior-year state tax refund, and I always have to correct it. This year was the smoothest submission in a long time - no real problems at all. Some years, I suffer a little trying to figure something out, but it is very rare that I have to call anyone for technical help. The problem that stumped me the most happened a few years ago when I was entering my credit card information to submit the state return. TT entered my name with a period after the middle initial. My credit card has no period. It took me a long time to figure out that this was why my credit card was rejected. Since then, I am ready for that problem.
Date published: 2021-03-30
Rated 5 out of 5 by from great always good did it for year, will do it next year also
Date published: 2021-03-30
Rated 5 out of 5 by from great service made filing super easy. lots of examples on different situations to go off of
Date published: 2021-03-30
Rated 3 out of 5 by from Too Expensive $180 to file my return seems a bit much for a self-done app.
Date published: 2021-03-30
Rated 5 out of 5 by from Tax Preparation with Turbo Tax Straight forward and comprehensive. Thank you for this option!
Date published: 2021-03-30
Rated 5 out of 5 by from Super Easy and Accurate! I had several strange occurrences this year and Turbo Tax handled it with ease. I am a sold customer from now on!
Date published: 2021-03-30
Rated 4 out of 5 by from 2020 Comments Would like the touch screen feature to work and not just the scroll down bar feature. Assistance especially today from Charlotte (Michelle) was excellent.
Date published: 2021-03-30
Rated 5 out of 5 by from Easy to Use It was easy to use and when I had a problem, an very helpful agent was available to help me.
Date published: 2021-03-30
Rated 5 out of 5 by from 40+ YEARS USER I have been using Turbotax for over 40 years now. Excellent and very thorough. Thank you.
Date published: 2021-03-30
Rated 5 out of 5 by from turbo tax is cool it was great i enjoyed every single moment. I just want to be done
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4528