TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Not Actually Free As much as they harp about how free their services are I had to pay $110 to file this year. Understand, this doesn't include the amount I owed. This is the charge for Deluxe and to file my state taxes. I've never been charged $50 to file my state taxes before now. On top of that Turbo Tax insisted on applying a $10 tax credit for my 401k. It refused to let me remove it and because it was there the website claimed an additional form had to be placed to apply the credit and I had to have Turbo Tax Deluxe in order to get that form. That was a $60 charge for a $10 credit I could have obviously lived without but there was no way to remove it. I started the whole process over again in hopes I could take it off but it never worked. Then, in order to contact someone about the issue I was informed by Turbo Tax that I had to pay for Deluxe if I wanted assistance. I'm not sure if I'll be filing with them again next year.
Date published: 2021-03-30
Rated 5 out of 5 by from Outstanding Great Experience working with the TurboTax App. The agent's expertise concerning my tax questions were excellent
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax Gets The Job Done Again TurboTax was able to help me through tax situations involving multiple students, multiple local tax jurisdictions and multiple retirement transactions. It is not totally intuitive but much of the complexity is removed using TurboTax.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax gets me through a maze of IRS forms We appreciate TurboTax's tax expertise. We could never find our way through the required tax forms!
Date published: 2021-03-30
Rated 5 out of 5 by from So easy This took maybe 30 minutes. incredible. recommend to anyone
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome! I've done my taxes with Turbo Tax for 7yrs and it's an easy software and it guides you through everything. Highly reccomended!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is Great! Thanks for your time. And for you help.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax is awesome I have not had that experience yet. But I believe my experience would have been great.
Date published: 2021-03-30
Rated 4 out of 5 by from Still confusing Continues to be somewhat inflexable and a challenge to operate
Date published: 2021-03-30
Rated 5 out of 5 by from Excellent product TurboTax makes the job as painless and efficient as I can imagine. I found it easy to backtrack and review and add info as I went.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4525
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not Actually Free As much as they harp about how free their services are I had to pay $110 to file this year. Understand, this doesn't include the amount I owed. This is the charge for Deluxe and to file my state taxes. I've never been charged $50 to file my state taxes before now. On top of that Turbo Tax insisted on applying a $10 tax credit for my 401k. It refused to let me remove it and because it was there the website claimed an additional form had to be placed to apply the credit and I had to have Turbo Tax Deluxe in order to get that form. That was a $60 charge for a $10 credit I could have obviously lived without but there was no way to remove it. I started the whole process over again in hopes I could take it off but it never worked. Then, in order to contact someone about the issue I was informed by Turbo Tax that I had to pay for Deluxe if I wanted assistance. I'm not sure if I'll be filing with them again next year.
Date published: 2021-03-30
Rated 5 out of 5 by from Outstanding Great Experience working with the TurboTax App. The agent's expertise concerning my tax questions were excellent
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax Gets The Job Done Again TurboTax was able to help me through tax situations involving multiple students, multiple local tax jurisdictions and multiple retirement transactions. It is not totally intuitive but much of the complexity is removed using TurboTax.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax gets me through a maze of IRS forms We appreciate TurboTax's tax expertise. We could never find our way through the required tax forms!
Date published: 2021-03-30
Rated 5 out of 5 by from So easy This took maybe 30 minutes. incredible. recommend to anyone
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome! I've done my taxes with Turbo Tax for 7yrs and it's an easy software and it guides you through everything. Highly reccomended!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is Great! Thanks for your time. And for you help.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax is awesome I have not had that experience yet. But I believe my experience would have been great.
Date published: 2021-03-30
Rated 4 out of 5 by from Still confusing Continues to be somewhat inflexable and a challenge to operate
Date published: 2021-03-30
Rated 5 out of 5 by from Excellent product TurboTax makes the job as painless and efficient as I can imagine. I found it easy to backtrack and review and add info as I went.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4525