TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Used for years I have used TurboTax for years. I used to get it on CD back in 2005. Now use online. Convenient that all the past years are saved. One thing that annoys me though, as one is going through the screens, keep getting asked to upgrade. I answered the 1st time and don't expect my answer to change. TurboTax could have option at bottom of screen for those who might change their mind - don't put it in my face over and over. PS - I have kids, but they are adults and on their own; your question is ambiguous.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is amazing It’s always been 100% easy to use and experts are amazing
Date published: 2022-03-13
Rated 5 out of 5 by from So happy I returned to TurboTax! After having my taxes prepared for many years by a professional, I decided to give TurboTax Deluxe Edition a try, and I sure am glad I did. TurboTax guided me through the process seamlessly, and I believe my refund was larger than it would have been had I returned to my previous preparer. It was incredibly thorough, and asked me questions during the process my accountant never did. Money definitely well spent!
Date published: 2022-03-13
Rated 5 out of 5 by from We loved Amy She was absolutely amazing and so helpful! She was quick and prompt even with contracting COVID
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax isn't FREE Read before you use it. I'm poor and I was charged almost 20% of my refund to file my return because I had none standard paperwork...granted it's cheaper than most places but I hate the add ons you are forced to pay when refunds and money are so tight.
Date published: 2022-03-13
Rated 4 out of 5 by from First time I have used Live Help I called about a problem and was helped immediately (on a Sunday morning!) by a very nice Expert in KY. He knew exactly what to help me do on my return. Yay!
Date published: 2022-03-13
Rated 5 out of 5 by from Easy! Very easy, helpful, and fast! Will use again for next year.
Date published: 2022-03-13
Rated 4 out of 5 by from Preferred tax filing software Though there are minor things about Turbotax that I think they could do better on, overall, it is the better product in my opinion. They seem to do a better job of going through things and have links to help docs that explain what they are asking and/or differentiating between similar taxes/deductions. It's just simpler to use
Date published: 2022-03-13
Rated 5 out of 5 by from Exceptional Some updated information auto filled in, I like it and that help make less mistake.
Date published: 2022-03-13
Rated 5 out of 5 by from Was very easy to understand I had many different forms to file and found it very understandable. Will definitely use it every year as it was so easy to understand even though I had many different omb and different things.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4523
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used for years I have used TurboTax for years. I used to get it on CD back in 2005. Now use online. Convenient that all the past years are saved. One thing that annoys me though, as one is going through the screens, keep getting asked to upgrade. I answered the 1st time and don't expect my answer to change. TurboTax could have option at bottom of screen for those who might change their mind - don't put it in my face over and over. PS - I have kids, but they are adults and on their own; your question is ambiguous.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is amazing It’s always been 100% easy to use and experts are amazing
Date published: 2022-03-13
Rated 5 out of 5 by from So happy I returned to TurboTax! After having my taxes prepared for many years by a professional, I decided to give TurboTax Deluxe Edition a try, and I sure am glad I did. TurboTax guided me through the process seamlessly, and I believe my refund was larger than it would have been had I returned to my previous preparer. It was incredibly thorough, and asked me questions during the process my accountant never did. Money definitely well spent!
Date published: 2022-03-13
Rated 5 out of 5 by from We loved Amy She was absolutely amazing and so helpful! She was quick and prompt even with contracting COVID
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax isn't FREE Read before you use it. I'm poor and I was charged almost 20% of my refund to file my return because I had none standard paperwork...granted it's cheaper than most places but I hate the add ons you are forced to pay when refunds and money are so tight.
Date published: 2022-03-13
Rated 4 out of 5 by from First time I have used Live Help I called about a problem and was helped immediately (on a Sunday morning!) by a very nice Expert in KY. He knew exactly what to help me do on my return. Yay!
Date published: 2022-03-13
Rated 5 out of 5 by from Easy! Very easy, helpful, and fast! Will use again for next year.
Date published: 2022-03-13
Rated 4 out of 5 by from Preferred tax filing software Though there are minor things about Turbotax that I think they could do better on, overall, it is the better product in my opinion. They seem to do a better job of going through things and have links to help docs that explain what they are asking and/or differentiating between similar taxes/deductions. It's just simpler to use
Date published: 2022-03-13
Rated 5 out of 5 by from Exceptional Some updated information auto filled in, I like it and that help make less mistake.
Date published: 2022-03-13
Rated 5 out of 5 by from Was very easy to understand I had many different forms to file and found it very understandable. Will definitely use it every year as it was so easy to understand even though I had many different omb and different things.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4523