TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from TurboTax has lost their stride, needs some work 1. The website both knew that I'm divorced and yet kept asking me joint questions about me and my ex wife 2. I repeatedly tried to import 1099-INT and 1099-DIVs from my accounts and the numbers imported incorrectly every time, even when I deleted the wrong forms on the overview page. The only way to fix it in the end was to manually enter the forms myself. Didn't have any of these issues the last two years but this year someone tried to make it "too easy" and went overboard and broke something. 3. There is no live support and asking someone to pay $30 just to get help with either of the above issues is insulting/ridiculous!
Date published: 2021-04-11
Rated 1 out of 5 by from $0 to $70+ just for HSA This year the only thing that changed for my taxes was the use of an HSA account.. I understand that an extra fee for the "added service" but $70 for ONE extra click on my W2 is outrageous. Will be filing at HR block next year as their fee is at least under $50.
Date published: 2021-04-11
Rated 4 out of 5 by from Great, but first time filing was hard. I had my e file rejected several times and am waiting to see if I have to file by mail. However, I thought they were very thorough in completing the forms.
Date published: 2021-04-11
Rated 5 out of 5 by from It's easy and awesome Very easy to use, best information, accurate and GREAT!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Love turbo tax Easy to use with great guidance. Turbo Tax is also fast.
Date published: 2021-04-11
Rated 5 out of 5 by from GREAT SERVICE VERY EASY TO USE. BEEN A CUSTOMER FOR YEARS, WILL CONYINUE TO USE IN THE FUTURE
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is my go to, every time. With TurboTax, filing my taxes has never been easier. I stress less and get things done quickly and efficiently. I'll use TurboTax for as long as I can.
Date published: 2021-04-11
Rated 3 out of 5 by from Software Glitch holds up the Medical Deductions I have been a customer for 10+ years. Not happy this time around. In the Federal returns, the Medical Deductions section would not work correctly. After the first entry of numbers, I could not longer edit any number or add to a blank field. This probably cost me a state credit around $1000.
Date published: 2021-04-11
Rated 5 out of 5 by from Free Turbo Tax (all in the name) Very simple and efficient service. Thank you so much! I'm happy that I didn't pay to file this year.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is very informative! This was my first time filing taxes on my own.I was very nervous that I would input the wrong info, but Turbo Tax made it very user friendly and informative! Clarification was provided through every step of the process. It was a great learning experience and would highly recommend!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4519
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has lost their stride, needs some work 1. The website both knew that I'm divorced and yet kept asking me joint questions about me and my ex wife 2. I repeatedly tried to import 1099-INT and 1099-DIVs from my accounts and the numbers imported incorrectly every time, even when I deleted the wrong forms on the overview page. The only way to fix it in the end was to manually enter the forms myself. Didn't have any of these issues the last two years but this year someone tried to make it "too easy" and went overboard and broke something. 3. There is no live support and asking someone to pay $30 just to get help with either of the above issues is insulting/ridiculous!
Date published: 2021-04-11
Rated 1 out of 5 by from $0 to $70+ just for HSA This year the only thing that changed for my taxes was the use of an HSA account.. I understand that an extra fee for the "added service" but $70 for ONE extra click on my W2 is outrageous. Will be filing at HR block next year as their fee is at least under $50.
Date published: 2021-04-11
Rated 4 out of 5 by from Great, but first time filing was hard. I had my e file rejected several times and am waiting to see if I have to file by mail. However, I thought they were very thorough in completing the forms.
Date published: 2021-04-11
Rated 5 out of 5 by from It's easy and awesome Very easy to use, best information, accurate and GREAT!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Love turbo tax Easy to use with great guidance. Turbo Tax is also fast.
Date published: 2021-04-11
Rated 5 out of 5 by from GREAT SERVICE VERY EASY TO USE. BEEN A CUSTOMER FOR YEARS, WILL CONYINUE TO USE IN THE FUTURE
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is my go to, every time. With TurboTax, filing my taxes has never been easier. I stress less and get things done quickly and efficiently. I'll use TurboTax for as long as I can.
Date published: 2021-04-11
Rated 3 out of 5 by from Software Glitch holds up the Medical Deductions I have been a customer for 10+ years. Not happy this time around. In the Federal returns, the Medical Deductions section would not work correctly. After the first entry of numbers, I could not longer edit any number or add to a blank field. This probably cost me a state credit around $1000.
Date published: 2021-04-11
Rated 5 out of 5 by from Free Turbo Tax (all in the name) Very simple and efficient service. Thank you so much! I'm happy that I didn't pay to file this year.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is very informative! This was my first time filing taxes on my own.I was very nervous that I would input the wrong info, but Turbo Tax made it very user friendly and informative! Clarification was provided through every step of the process. It was a great learning experience and would highly recommend!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4519