TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Still works, but no easy way to access help As per usually every year things get more and more complicated. Had a few issues i was able to figure out after enough research and trial and error. BUT this is the first year i actually wanted help over the phone. Problem, no easy way to find the phone number directions on how to do so! The only link to a help page was to the community, not to a live tax expert. Very disappointed in TurboTax this year.
Date published: 2022-03-13
Rated 5 out of 5 by from Very easy to use I worked on it myself using the self -guided forms.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Easy process and quick responses to questions. I will be using this service next year!!
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax was easy and convenient TurboTax made it easy to file. The only reason I didn’t give it 5 stars was because it took longer than expected after switching to a different tax expert. Wayne was great though and did a good job
Date published: 2022-03-13
Rated 5 out of 5 by from Very reliable I e-file my own tax return and it was rejected and they took the liberty of fixing it for free very reliable very very knowledgeable
Date published: 2022-03-13
Rated 5 out of 5 by from I always have a great experience using Turbo Tax! Using Turbo Tax is always fast and easy. An expert is always ready and available to assist you along the way.
Date published: 2022-03-13
Rated 5 out of 5 by from Recommend TurboTax They make it easy to use as well as easy to understand
Date published: 2022-03-13
Rated 5 out of 5 by from Love it! Love it I can't wait till next year. 2022 will be even better.
Date published: 2022-03-13
Rated 5 out of 5 by from Makes tax filing easy! I have used Turbo Tax for years. It makes my filing process easy. There are great directions and everything is easy to follow. Turbo Tax saves me time and money.
Date published: 2022-03-13
Rated 3 out of 5 by from Good tool as long as you don't make a mistake Somehow, I managed to add an extra letter to my last name on the 1040. Turbotax did not catch it. I submitted my federal return. I got a text from Turbotax indicating that my return had been rejected and I would have to do an amendment. The text directed me to my email where I had a message with the following error code from the IRS: R0000-500-01. I went to my Turbotax tool, but the tool did not in any way identify the error. I went back to my saved file and found the mistake and fixed it. I then went through the amendment process as the email indicated. When I was done, Tubotax would not let me e-file my amendment because it said I did not e-file my initial return. There appears to be a glitch between the IRS software and the Turbotax software. Eventually, I was able to delete my amendment and e-fil my "updated" 1040.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4512
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still works, but no easy way to access help As per usually every year things get more and more complicated. Had a few issues i was able to figure out after enough research and trial and error. BUT this is the first year i actually wanted help over the phone. Problem, no easy way to find the phone number directions on how to do so! The only link to a help page was to the community, not to a live tax expert. Very disappointed in TurboTax this year.
Date published: 2022-03-13
Rated 5 out of 5 by from Very easy to use I worked on it myself using the self -guided forms.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Easy process and quick responses to questions. I will be using this service next year!!
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax was easy and convenient TurboTax made it easy to file. The only reason I didn’t give it 5 stars was because it took longer than expected after switching to a different tax expert. Wayne was great though and did a good job
Date published: 2022-03-13
Rated 5 out of 5 by from Very reliable I e-file my own tax return and it was rejected and they took the liberty of fixing it for free very reliable very very knowledgeable
Date published: 2022-03-13
Rated 5 out of 5 by from I always have a great experience using Turbo Tax! Using Turbo Tax is always fast and easy. An expert is always ready and available to assist you along the way.
Date published: 2022-03-13
Rated 5 out of 5 by from Recommend TurboTax They make it easy to use as well as easy to understand
Date published: 2022-03-13
Rated 5 out of 5 by from Love it! Love it I can't wait till next year. 2022 will be even better.
Date published: 2022-03-13
Rated 5 out of 5 by from Makes tax filing easy! I have used Turbo Tax for years. It makes my filing process easy. There are great directions and everything is easy to follow. Turbo Tax saves me time and money.
Date published: 2022-03-13
Rated 3 out of 5 by from Good tool as long as you don't make a mistake Somehow, I managed to add an extra letter to my last name on the 1040. Turbotax did not catch it. I submitted my federal return. I got a text from Turbotax indicating that my return had been rejected and I would have to do an amendment. The text directed me to my email where I had a message with the following error code from the IRS: R0000-500-01. I went to my Turbotax tool, but the tool did not in any way identify the error. I went back to my saved file and found the mistake and fixed it. I then went through the amendment process as the email indicated. When I was done, Tubotax would not let me e-file my amendment because it said I did not e-file my initial return. There appears to be a glitch between the IRS software and the Turbotax software. Eventually, I was able to delete my amendment and e-fil my "updated" 1040.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4512