TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Non-responsive customer service To use TurboTax Business for an estate return I had to pay before starting the return. Once started, I discovered that I could not figure out how to create necessary K-1 Forms for beneficiaries. I tried without success to obtain TurboTax support. I then requested a refund per the 100% satisfaction guarantee. Same thing, no response. I filed a credit card chargeback which was immediately granted. Never heard from TurboTax. Really disappointing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! You find us more refund money that I would have never found on my own.
Date published: 2021-04-02
Rated 5 out of 5 by from Worth the money I'm just not confident enough to 'go it alone', good to know someone is double checking. The questions I had were answered by a professional.
Date published: 2021-04-02
Rated 5 out of 5 by from Made Doing My Taxes Easy TurboTax made the process of doing my taxes super streamlined. The ability to import W-2 makes the process quick and easy, and made doing my first time doing my taxes a breeze.
Date published: 2021-04-02
Rated 2 out of 5 by from Printing has been a headache Printing returns has been an issue the last two years. The rest of the program is great. This year I was unable to print my Illinois return. Indiana and federal print
Date published: 2021-04-02
Rated 5 out of 5 by from Great Very easy and straightforward to use no issues as long as you can read and operate a phone or computer you’ll be just fine
Date published: 2021-04-02
Rated 3 out of 5 by from Easy to file hard to get paid They need better payment card options.the explanation of getting paid thru credit carma was unclear.
Date published: 2021-04-02
Rated 5 out of 5 by from Excellent and easy to understand instructions - Guiding instructions are well worded/articulated - Better and reasonable deductions - Quick and less complicated
Date published: 2021-04-02
Rated 5 out of 5 by from Awesome Turbo tax is easy to use, step by step instructions.
Date published: 2021-04-02
Rated 4 out of 5 by from Taxes are done ! The expert I had help me was very pleasant, and helpful---
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Non-responsive customer service To use TurboTax Business for an estate return I had to pay before starting the return. Once started, I discovered that I could not figure out how to create necessary K-1 Forms for beneficiaries. I tried without success to obtain TurboTax support. I then requested a refund per the 100% satisfaction guarantee. Same thing, no response. I filed a credit card chargeback which was immediately granted. Never heard from TurboTax. Really disappointing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! You find us more refund money that I would have never found on my own.
Date published: 2021-04-02
Rated 5 out of 5 by from Worth the money I'm just not confident enough to 'go it alone', good to know someone is double checking. The questions I had were answered by a professional.
Date published: 2021-04-02
Rated 5 out of 5 by from Made Doing My Taxes Easy TurboTax made the process of doing my taxes super streamlined. The ability to import W-2 makes the process quick and easy, and made doing my first time doing my taxes a breeze.
Date published: 2021-04-02
Rated 2 out of 5 by from Printing has been a headache Printing returns has been an issue the last two years. The rest of the program is great. This year I was unable to print my Illinois return. Indiana and federal print
Date published: 2021-04-02
Rated 5 out of 5 by from Great Very easy and straightforward to use no issues as long as you can read and operate a phone or computer you’ll be just fine
Date published: 2021-04-02
Rated 3 out of 5 by from Easy to file hard to get paid They need better payment card options.the explanation of getting paid thru credit carma was unclear.
Date published: 2021-04-02
Rated 5 out of 5 by from Excellent and easy to understand instructions - Guiding instructions are well worded/articulated - Better and reasonable deductions - Quick and less complicated
Date published: 2021-04-02
Rated 5 out of 5 by from Awesome Turbo tax is easy to use, step by step instructions.
Date published: 2021-04-02
Rated 4 out of 5 by from Taxes are done ! The expert I had help me was very pleasant, and helpful---
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4496