TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 1 out of 5 by from Bugged Experienced a bug this year. There's a checkbox for "this asset was sold or destroyed". I checked it to see if I could deduct a percentage, but it just gave me a date box. So then I un-checked it, but the software was still looking for a value in that box even though it was unchecked So when I went to file it would get stuck in a permanent loop where two boxes could not simultaneously be blank and it'd just bounce me back and forth between the two, fixing/deleting one or the other until I deleted the asset and started over. Exceedingly frustrating.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax, Always is on point Thanks for always being a great help with assisting me with my taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from So easy, I was terrified to do my own taxes... I have never done my own taxes. I used turbotax for the first time and was amazed at how easy it was. I was so pleased, I will use them every year going forward
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is easy to use and hassle-free I've used TurboTax for several years now, and it's always intuitive to use and fast for simple returns. The only issue I had this year was I needed my Adjusted Gross Income from last year, and for some reason my return from last year was not in the TurboTax system, so I had to get an account for IRS.gov via ID.me to receive my transcript from last year. That process was also pretty easy and took about 20-30 minutes.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and Easy I have been using Turbo Tax for years, and Intuit does a good job on this product. It is fairly easy to use, fast, and reliable.
Date published: 2023-04-06
Rated 1 out of 5 by from Frustrating fees. Feel Jilted since they started charging a bank fee on top of the other fee they charge. Kind of a rip off. I'll be adjusting my taxes next year, so I don't get so much and skipping turbo tax just file directly with IRS. Won't care how long it takes with snail mail because it won't be as much.
Date published: 2023-04-06
Rated 2 out of 5 by from What's happened to TurboTax? Difficulties began when downloading software.Multiple times would not allow data entry. Had to enter data by finding location for entry on forms. At end of process and now no state vouchers printed and payment voucher printed even though I supposedly payed electronically. Do I mail this form in without a check? Have used Turbotax for over 10 years and have never been so frustrated...
Date published: 2023-04-06
Rated 5 out of 5 by from Love Turbo Tax Ernestine was very helpful and easy to work with. I uploaded all of my documents and that was all I had to do.
Date published: 2023-04-06
Rated 2 out of 5 by from Why does is cost so much just to file my taxes? It is crazy how much it costs to file my taxes. TurboTax is not transparent about the true cost until after you have spend an hour doing your taxes, so you feel committed. Doing taxes every year is miserable and you make it worse.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax has been the best! We have used TurboTax to process and eFile our tax returns for many years. We tried using another service awhile back but went back to TurboTax because of the confidence we had that we were guided correctly. We have also utilized their help assistance and obtained great service.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bugged Experienced a bug this year. There's a checkbox for "this asset was sold or destroyed". I checked it to see if I could deduct a percentage, but it just gave me a date box. So then I un-checked it, but the software was still looking for a value in that box even though it was unchecked So when I went to file it would get stuck in a permanent loop where two boxes could not simultaneously be blank and it'd just bounce me back and forth between the two, fixing/deleting one or the other until I deleted the asset and started over. Exceedingly frustrating.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax, Always is on point Thanks for always being a great help with assisting me with my taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from So easy, I was terrified to do my own taxes... I have never done my own taxes. I used turbotax for the first time and was amazed at how easy it was. I was so pleased, I will use them every year going forward
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is easy to use and hassle-free I've used TurboTax for several years now, and it's always intuitive to use and fast for simple returns. The only issue I had this year was I needed my Adjusted Gross Income from last year, and for some reason my return from last year was not in the TurboTax system, so I had to get an account for IRS.gov via ID.me to receive my transcript from last year. That process was also pretty easy and took about 20-30 minutes.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and Easy I have been using Turbo Tax for years, and Intuit does a good job on this product. It is fairly easy to use, fast, and reliable.
Date published: 2023-04-06
Rated 1 out of 5 by from Frustrating fees. Feel Jilted since they started charging a bank fee on top of the other fee they charge. Kind of a rip off. I'll be adjusting my taxes next year, so I don't get so much and skipping turbo tax just file directly with IRS. Won't care how long it takes with snail mail because it won't be as much.
Date published: 2023-04-06
Rated 2 out of 5 by from What's happened to TurboTax? Difficulties began when downloading software.Multiple times would not allow data entry. Had to enter data by finding location for entry on forms. At end of process and now no state vouchers printed and payment voucher printed even though I supposedly payed electronically. Do I mail this form in without a check? Have used Turbotax for over 10 years and have never been so frustrated...
Date published: 2023-04-06
Rated 5 out of 5 by from Love Turbo Tax Ernestine was very helpful and easy to work with. I uploaded all of my documents and that was all I had to do.
Date published: 2023-04-06
Rated 2 out of 5 by from Why does is cost so much just to file my taxes? It is crazy how much it costs to file my taxes. TurboTax is not transparent about the true cost until after you have spend an hour doing your taxes, so you feel committed. Doing taxes every year is miserable and you make it worse.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax has been the best! We have used TurboTax to process and eFile our tax returns for many years. We tried using another service awhile back but went back to TurboTax because of the confidence we had that we were guided correctly. We have also utilized their help assistance and obtained great service.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4483