TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Program does well Tax Expert did a Good Job Knew the tax code She was patient & understanding
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the best!! I've been using Turbo Tax the last couple years and it's so convenient for me. Thank you!!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy and helpful Time saver, especially if you use it more than once. This is my 9th year! It saves and carries over my information, saving me hours of typing. It also reminds me if I have forgotten or made any changes from year-to-year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is the best I have been using Turbo Tax for over 10 years. Software continues to improve each year. Highly recommend.
Date published: 2023-04-06
Rated 4 out of 5 by from Easy to use even for me. Answered my questions . Had the answers ready. no need for phone call of chat.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Return Experience It's very streamlined to get all my files ready. The total process took me less than an hour.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and reliable! Filed taxes for the last 8 years with turbo tax. Every time been less than two weeks for me to receive my income!
Date published: 2023-04-06
Rated 3 out of 5 by from Could be better for the price I had questions that I couldn't get answered, and not every question it asks you has a help icon or other obvious method of getting clarification or more details. When you have to open a Google window to get the answers, it begs the question what I'm paying $119 for for what is essentially a fancy rule-based calculator. I also find that it relies too much on it's "tax expert" service which is an additional service upcharge. I shouldn't need to pay for answers to basic questions - I'm not asking for advice. The app also tries to sell you on third party services embedded in the $119 tax return workflow, and I found that distracting because I had to take the time to identify it as not part of the tax return and decline it. I feel like I should be getting more for the money, not less.
Date published: 2023-04-06
Rated 5 out of 5 by from The best Tax-program! Amazing experience! Every step is logical, clear to understand, and easy to finish! I am using for the last 10 years, and it is improving with every ear. The support team is great, always ready to help.
Date published: 2023-04-06
Rated 4 out of 5 by from Free, $29, Version Have always used the the deluxe version of TurboTax on a CD. The which came with the state included from Sam's. Not sure I got my maximum return in the free, $29, version. Went back to use the Deluxe version but the state was another fee and the total cost was not clear. $58 to $200. Stayed with the free version but am not confident I got the best return. May try something else next. The product itself was easy to use as always.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Program does well Tax Expert did a Good Job Knew the tax code She was patient & understanding
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the best!! I've been using Turbo Tax the last couple years and it's so convenient for me. Thank you!!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy and helpful Time saver, especially if you use it more than once. This is my 9th year! It saves and carries over my information, saving me hours of typing. It also reminds me if I have forgotten or made any changes from year-to-year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is the best I have been using Turbo Tax for over 10 years. Software continues to improve each year. Highly recommend.
Date published: 2023-04-06
Rated 4 out of 5 by from Easy to use even for me. Answered my questions . Had the answers ready. no need for phone call of chat.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Return Experience It's very streamlined to get all my files ready. The total process took me less than an hour.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and reliable! Filed taxes for the last 8 years with turbo tax. Every time been less than two weeks for me to receive my income!
Date published: 2023-04-06
Rated 3 out of 5 by from Could be better for the price I had questions that I couldn't get answered, and not every question it asks you has a help icon or other obvious method of getting clarification or more details. When you have to open a Google window to get the answers, it begs the question what I'm paying $119 for for what is essentially a fancy rule-based calculator. I also find that it relies too much on it's "tax expert" service which is an additional service upcharge. I shouldn't need to pay for answers to basic questions - I'm not asking for advice. The app also tries to sell you on third party services embedded in the $119 tax return workflow, and I found that distracting because I had to take the time to identify it as not part of the tax return and decline it. I feel like I should be getting more for the money, not less.
Date published: 2023-04-06
Rated 5 out of 5 by from The best Tax-program! Amazing experience! Every step is logical, clear to understand, and easy to finish! I am using for the last 10 years, and it is improving with every ear. The support team is great, always ready to help.
Date published: 2023-04-06
Rated 4 out of 5 by from Free, $29, Version Have always used the the deluxe version of TurboTax on a CD. The which came with the state included from Sam's. Not sure I got my maximum return in the free, $29, version. Went back to use the Deluxe version but the state was another fee and the total cost was not clear. $58 to $200. Stayed with the free version but am not confident I got the best return. May try something else next. The product itself was easy to use as always.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4476