TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Have used TT for many years I have used TT since about 2000 and have always had a good experience.
Date published: 2021-04-02
Rated 2 out of 5 by from Poorly organized The adoption credit section in particular is terrible. It prepopulates the carryover amounts from previous years and somehow increases the carryover, when it should be decreasing each year that some of it is used. It also should keep track of how many years you’ve claimed the credit and not allow you to take it more than the allowed 5 years. Not only did the software try to give me a huge credit even though I’ve already claimed my limit of 5 years, it was also EXTREMELY difficult to remove the adoption credit manually and with the help of at least 5 of your experts.
Date published: 2021-04-02
Rated 5 out of 5 by from SO easy!! I loved it, so simple! They made sure that I had all the help I needed and more!
Date published: 2021-04-02
Rated 4 out of 5 by from Great Experience with Live I had a semi-difficult filing with multiple states, and they made it so easy. Thank you Maria!
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo tax is easy Very simple and easy to use,I will use this again .
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax has been great for the most part. The only problem I had was with the form 2106 which was confusing. It took me a while to figure it out but once I did it was ok.
Date published: 2021-04-02
Rated 2 out of 5 by from 40 filing fee Why is there a $40 filing free when you say twice that is is FREE!! You got $65.00 out of us. Also we paid $49 for the CD. This may be the last time we use Turbo Tax as there are other free ones out there.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is simple pimple bruh. It's simple to use. I overall like TurboTax because it saves where you left off.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is so convenient to use. I called in about 6 times while doing my most complicated taxes ever, and your representatives were so kind and patient, as well as knowledgeable.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax To the Rescue! I have been using Turbo Tax for 5 years. Turbo Tax has made taxes so simple for me. The site walks you step by step and if you get stuck, there is always an assistant to help out. It has made me confident in doing my taxes by myself. I will continue to use this site. :)
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Have used TT for many years I have used TT since about 2000 and have always had a good experience.
Date published: 2021-04-02
Rated 2 out of 5 by from Poorly organized The adoption credit section in particular is terrible. It prepopulates the carryover amounts from previous years and somehow increases the carryover, when it should be decreasing each year that some of it is used. It also should keep track of how many years you’ve claimed the credit and not allow you to take it more than the allowed 5 years. Not only did the software try to give me a huge credit even though I’ve already claimed my limit of 5 years, it was also EXTREMELY difficult to remove the adoption credit manually and with the help of at least 5 of your experts.
Date published: 2021-04-02
Rated 5 out of 5 by from SO easy!! I loved it, so simple! They made sure that I had all the help I needed and more!
Date published: 2021-04-02
Rated 4 out of 5 by from Great Experience with Live I had a semi-difficult filing with multiple states, and they made it so easy. Thank you Maria!
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo tax is easy Very simple and easy to use,I will use this again .
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax has been great for the most part. The only problem I had was with the form 2106 which was confusing. It took me a while to figure it out but once I did it was ok.
Date published: 2021-04-02
Rated 2 out of 5 by from 40 filing fee Why is there a $40 filing free when you say twice that is is FREE!! You got $65.00 out of us. Also we paid $49 for the CD. This may be the last time we use Turbo Tax as there are other free ones out there.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is simple pimple bruh. It's simple to use. I overall like TurboTax because it saves where you left off.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is so convenient to use. I called in about 6 times while doing my most complicated taxes ever, and your representatives were so kind and patient, as well as knowledgeable.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax To the Rescue! I have been using Turbo Tax for 5 years. Turbo Tax has made taxes so simple for me. The site walks you step by step and if you get stuck, there is always an assistant to help out. It has made me confident in doing my taxes by myself. I will continue to use this site. :)
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4443