TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from As simple as taxes probably can get... I've had to use a CPA for years because I didn't have simple taxes but the last few years I started doing them myself and it's easy enough that I can do my taxes myself and feel confident that I'm doing them correctly. Everything is relatively quickly outlined and they assist you when you need it if you pay for the services they offer.
Date published: 2022-03-20
Rated 3 out of 5 by from Just ok It was just ok. I did not like that it didn't give me a option on which package I wanted to use.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great tool to do your income tax I have been using Turbo tax for the last 15 years and has great customer support.
Date published: 2022-03-20
Rated 5 out of 5 by from Baha is the best My Turbotax expert Baha was the best. He was extremely thorough and patient in filing my taxes. I would 100% request Baha's expertise in the future. Prompt, diligent, and full of information.
Date published: 2022-03-20
Rated 4 out of 5 by from Great product, most of the time Ordered a download accidentally. Thought I was getting a disc. What a pain in the butt! Will never buy a download again. Took me hours to get it loaded and then it asked for a license code that was not supplied. Will buy the disc next year from a retailer, not attempt to buy on line.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome Quick and super easy to use !!!!! For sure will recommend and use it next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tx is Reliable and Accurate I've used Turbo Tax for several years. One thing I would change is to make the default directory in a cloud-based location, e.g., One Drive, Dropbox, or Google Drive.
Date published: 2022-03-20
Rated 5 out of 5 by from Great product! Economical, detailed, accurate, and easy to use. Walks you through the entire process step by step. I've used Turbo Tax for at least 15 years, and I've never had an issue. E Filing is quick, secure, and easy, and returns are normally received within a week or so. Highly recommend!
Date published: 2022-03-20
Rated 1 out of 5 by from Form 1116 & Schedule B I have been using TT Premier since 2008. The giant snafu with the Foreign Tax Credit forms for 2021 was inexcusable. The "information" that the online "Employee Tax Experts" were providing was vague and contradictory. Clear information for the On-line versions (Windows & Mac) and the downloaded versions (Windows & Mac) was not given. This only added to the confusion since some versions were working and some were not. I have spent way too many hours following the messages at https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-2021-form-1116-schedule-b-carryovers-can-t-efile/. I just submitted our tax return and I pray to God that I don't have any problems since no one at TT seems to have the actual answers to the problems that continue to occur for some filers. I hope TT analyzes this 2021 disaster and develops a plan to avoid a similar situation in the future. TT can definitely do better than this.
Date published: 2022-03-20
Rated 5 out of 5 by from A very helpful tax return platform I normally don't need to utilize any higher or detailed tax forms. I had a few changes in my life that I believe required some attention. In a very convenient way the platform allows the user to review other options and transition into it. This year I upgraded to a different version and it was great to see the tax experts, have transparent tax returns and exchanges, and continually receive updates.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from As simple as taxes probably can get... I've had to use a CPA for years because I didn't have simple taxes but the last few years I started doing them myself and it's easy enough that I can do my taxes myself and feel confident that I'm doing them correctly. Everything is relatively quickly outlined and they assist you when you need it if you pay for the services they offer.
Date published: 2022-03-20
Rated 3 out of 5 by from Just ok It was just ok. I did not like that it didn't give me a option on which package I wanted to use.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great tool to do your income tax I have been using Turbo tax for the last 15 years and has great customer support.
Date published: 2022-03-20
Rated 5 out of 5 by from Baha is the best My Turbotax expert Baha was the best. He was extremely thorough and patient in filing my taxes. I would 100% request Baha's expertise in the future. Prompt, diligent, and full of information.
Date published: 2022-03-20
Rated 4 out of 5 by from Great product, most of the time Ordered a download accidentally. Thought I was getting a disc. What a pain in the butt! Will never buy a download again. Took me hours to get it loaded and then it asked for a license code that was not supplied. Will buy the disc next year from a retailer, not attempt to buy on line.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome Quick and super easy to use !!!!! For sure will recommend and use it next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tx is Reliable and Accurate I've used Turbo Tax for several years. One thing I would change is to make the default directory in a cloud-based location, e.g., One Drive, Dropbox, or Google Drive.
Date published: 2022-03-20
Rated 5 out of 5 by from Great product! Economical, detailed, accurate, and easy to use. Walks you through the entire process step by step. I've used Turbo Tax for at least 15 years, and I've never had an issue. E Filing is quick, secure, and easy, and returns are normally received within a week or so. Highly recommend!
Date published: 2022-03-20
Rated 1 out of 5 by from Form 1116 & Schedule B I have been using TT Premier since 2008. The giant snafu with the Foreign Tax Credit forms for 2021 was inexcusable. The "information" that the online "Employee Tax Experts" were providing was vague and contradictory. Clear information for the On-line versions (Windows & Mac) and the downloaded versions (Windows & Mac) was not given. This only added to the confusion since some versions were working and some were not. I have spent way too many hours following the messages at https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-2021-form-1116-schedule-b-carryovers-can-t-efile/. I just submitted our tax return and I pray to God that I don't have any problems since no one at TT seems to have the actual answers to the problems that continue to occur for some filers. I hope TT analyzes this 2021 disaster and develops a plan to avoid a similar situation in the future. TT can definitely do better than this.
Date published: 2022-03-20
Rated 5 out of 5 by from A very helpful tax return platform I normally don't need to utilize any higher or detailed tax forms. I had a few changes in my life that I believe required some attention. In a very convenient way the platform allows the user to review other options and transition into it. This year I upgraded to a different version and it was great to see the tax experts, have transparent tax returns and exchanges, and continually receive updates.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4443