TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Simple and Efficient but Cost keeps going up I've used Turbo Tax for 7 years now and have always enjoyed the simplicity of the program and the ease of entering my information digitally, where it is nicely saved for me, rather than having a physical paper trail to keep track of. However, it's frustrating that it keeps getting more expensive each year even though my situation hasn't gotten any more complicated. I am paying more and more for the same service or even for less service because so many of the 'extras' get moved to the MAX version. I wish this year, of all years, they could have given us a break with the cost of filing! I might just have to find paper or a different way to file next year if it's going to mean I pay less than $110 to do so!
Date published: 2021-04-03
Rated 1 out of 5 by from Purchased 2X due to horrible programming Purchased through amazon and then when activating, it completely killed my account (Case 475851938 & 475858375). Spent 2hrs on the phone just for them to tell me to get a refund and then create a new account to purchase directly through Intuit. Then while filling out my taxes for the 2nd time I get a popup for a discount on the product... when I went to check out... go figure- no discount and I have to pay more than I did the first time. I have offloaded all the files from my account and will hopefully never have to use your software again.
Date published: 2021-04-03
Rated 5 out of 5 by from simple and efficient i always rely on turbotax to do my taxes. the process is always so easy and efficient! i don't even need to recommend turbotax because everyone i know already uses it!
Date published: 2021-04-03
Rated 5 out of 5 by from Thanks TurboTax Easy and convenient. Also helpful and direct, as well as, personal.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This was the easiest way to file taxes!!!!! They double check everything and make sure you understand
Date published: 2021-04-03
Rated 5 out of 5 by from simple and quick I have used Turbo Tax the past 2 years and filed for free. It's quick, easy and accurate.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use! This is my first time using Turbo Tax. it's easy to follow step by step instructions. It's awesome!
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to Use-Trustworthy I've used TurboTax for almost 10 years now. It is easy to use, thoroughly guides you though each step of the process, and is very reliable. I decided to begin using TurboTax after I went to a tax company to have my returns completed and saw that they were using this program as well. I'm confident in doing my returns myself using TurboTax, and it's much cheaper that going to H&R Block !!
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is Fantastic Doing taxes via TurboTax is easy, accurate and guaranteed.
Date published: 2021-04-03
Rated 2 out of 5 by from Filed my 2020 Taxes We have been using Turbo Tax for about 10 years now. I have always loved using this product till this year. Everything went crazy. I Had to enter the data twice. Turbo Tax was not able to download and include my 2019 tax return from a different login from last year. I was able to chat with a Turbo Tax specialist and all that was going great till he advised me to refresh the screen because the download was taking too long. Then he disappeared and there was NO Way to get connected again. There appears to be NO history of my past filings with Turbo Tax and NO ONE to contact for help or support without paying a fortune for that service. My total income on Line #9 is $18,592 so Turbo Tax is now too expensive for me to use. I will find another way to file my taxes next year.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Simple and Efficient but Cost keeps going up I've used Turbo Tax for 7 years now and have always enjoyed the simplicity of the program and the ease of entering my information digitally, where it is nicely saved for me, rather than having a physical paper trail to keep track of. However, it's frustrating that it keeps getting more expensive each year even though my situation hasn't gotten any more complicated. I am paying more and more for the same service or even for less service because so many of the 'extras' get moved to the MAX version. I wish this year, of all years, they could have given us a break with the cost of filing! I might just have to find paper or a different way to file next year if it's going to mean I pay less than $110 to do so!
Date published: 2021-04-03
Rated 1 out of 5 by from Purchased 2X due to horrible programming Purchased through amazon and then when activating, it completely killed my account (Case 475851938 & 475858375). Spent 2hrs on the phone just for them to tell me to get a refund and then create a new account to purchase directly through Intuit. Then while filling out my taxes for the 2nd time I get a popup for a discount on the product... when I went to check out... go figure- no discount and I have to pay more than I did the first time. I have offloaded all the files from my account and will hopefully never have to use your software again.
Date published: 2021-04-03
Rated 5 out of 5 by from simple and efficient i always rely on turbotax to do my taxes. the process is always so easy and efficient! i don't even need to recommend turbotax because everyone i know already uses it!
Date published: 2021-04-03
Rated 5 out of 5 by from Thanks TurboTax Easy and convenient. Also helpful and direct, as well as, personal.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This was the easiest way to file taxes!!!!! They double check everything and make sure you understand
Date published: 2021-04-03
Rated 5 out of 5 by from simple and quick I have used Turbo Tax the past 2 years and filed for free. It's quick, easy and accurate.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use! This is my first time using Turbo Tax. it's easy to follow step by step instructions. It's awesome!
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to Use-Trustworthy I've used TurboTax for almost 10 years now. It is easy to use, thoroughly guides you though each step of the process, and is very reliable. I decided to begin using TurboTax after I went to a tax company to have my returns completed and saw that they were using this program as well. I'm confident in doing my returns myself using TurboTax, and it's much cheaper that going to H&R Block !!
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is Fantastic Doing taxes via TurboTax is easy, accurate and guaranteed.
Date published: 2021-04-03
Rated 2 out of 5 by from Filed my 2020 Taxes We have been using Turbo Tax for about 10 years now. I have always loved using this product till this year. Everything went crazy. I Had to enter the data twice. Turbo Tax was not able to download and include my 2019 tax return from a different login from last year. I was able to chat with a Turbo Tax specialist and all that was going great till he advised me to refresh the screen because the download was taking too long. Then he disappeared and there was NO Way to get connected again. There appears to be NO history of my past filings with Turbo Tax and NO ONE to contact for help or support without paying a fortune for that service. My total income on Line #9 is $18,592 so Turbo Tax is now too expensive for me to use. I will find another way to file my taxes next year.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4414