TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Experience Quick response time. Very knowledgeable experts. My conversation with my expert felt like talking to a friend.
Date published: 2021-02-15
Rated 5 out of 5 by from Very Clear and operation moves quickly There isn't a lot to figure out by yourself. They do a nice job of giving information on the different requirements so that you can feel confident you are doing things properly.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is really free! After using other filing sites and having fees snuck in and applied, I can say it was very refreshing to file through TurboTax and be charged zero fees. It was quick and easy too!
Date published: 2021-02-15
Rated 4 out of 5 by from Turbo Tax can be the Smart way to go! You need to be PATIENT while going thru each page/section as some of the items, in particular with your carry over info from the previous year, is NOT clear as to how to actually enter the present year's information. It shows you a "REVIEW" button, but when you go to it you actually need to re-enter your info as a "add on" Instead of just being able to enter your active numbers in the relevant columns. Then you have to go back and delete the previous year's information for this year's info to be updated. This feature does not make sense to me. You should be able to actually revise or Edit or Update your active year's info if the entity to which it refers to is still relevant and correct. It looks like that is what you should be able to do, but it did NOT allow me to do it. Other than that feature, the rest is pretty straight forward and it takes you through each step smoothly and allows for you to review your info, which I HIGHLY suggest that you do! Even one small mistake by entering an incorrect number for and address, DOB or bank info, can really mess things up. Good Luck and Happy Returns!
Date published: 2021-02-15
Rated 5 out of 5 by from aweson very good to follow by the way is okay for me love
Date published: 2021-02-15
Rated 5 out of 5 by from Love it So easy if you can read and follow simple direction you can do taxes!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Totally Awesome It was simple and they were definitely there to help. Thank you.
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO TAX EXCELLENT SIMPLE QUICK AND WITH E FILE PAINLESS. HIGHLY RECOMMENDED
Date published: 2021-02-15
Rated 4 out of 5 by from Pricing is Pricey I have used Turbo Tax for several years, but the pricing just keeps going up. I used it this year only because I had entered all my information before I knew how much it was going to cost, and didn't want to re-enter it.
Date published: 2021-02-15
Rated 4 out of 5 by from TURBOTAX NEEDS TO DROP TH $20 FEE FOR STATE FILING The software is ok but you need to drop the $20 state filing fee -- NOW!!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 4412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience Quick response time. Very knowledgeable experts. My conversation with my expert felt like talking to a friend.
Date published: 2021-02-15
Rated 5 out of 5 by from Very Clear and operation moves quickly There isn't a lot to figure out by yourself. They do a nice job of giving information on the different requirements so that you can feel confident you are doing things properly.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is really free! After using other filing sites and having fees snuck in and applied, I can say it was very refreshing to file through TurboTax and be charged zero fees. It was quick and easy too!
Date published: 2021-02-15
Rated 4 out of 5 by from Turbo Tax can be the Smart way to go! You need to be PATIENT while going thru each page/section as some of the items, in particular with your carry over info from the previous year, is NOT clear as to how to actually enter the present year's information. It shows you a "REVIEW" button, but when you go to it you actually need to re-enter your info as a "add on" Instead of just being able to enter your active numbers in the relevant columns. Then you have to go back and delete the previous year's information for this year's info to be updated. This feature does not make sense to me. You should be able to actually revise or Edit or Update your active year's info if the entity to which it refers to is still relevant and correct. It looks like that is what you should be able to do, but it did NOT allow me to do it. Other than that feature, the rest is pretty straight forward and it takes you through each step smoothly and allows for you to review your info, which I HIGHLY suggest that you do! Even one small mistake by entering an incorrect number for and address, DOB or bank info, can really mess things up. Good Luck and Happy Returns!
Date published: 2021-02-15
Rated 5 out of 5 by from aweson very good to follow by the way is okay for me love
Date published: 2021-02-15
Rated 5 out of 5 by from Love it So easy if you can read and follow simple direction you can do taxes!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Totally Awesome It was simple and they were definitely there to help. Thank you.
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO TAX EXCELLENT SIMPLE QUICK AND WITH E FILE PAINLESS. HIGHLY RECOMMENDED
Date published: 2021-02-15
Rated 4 out of 5 by from Pricing is Pricey I have used Turbo Tax for several years, but the pricing just keeps going up. I used it this year only because I had entered all my information before I knew how much it was going to cost, and didn't want to re-enter it.
Date published: 2021-02-15
Rated 4 out of 5 by from TURBOTAX NEEDS TO DROP TH $20 FEE FOR STATE FILING The software is ok but you need to drop the $20 state filing fee -- NOW!!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 4412