TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from 2020 TTD is awful Time I have spent checking entries I could have paid a CPA to file for me!!! Trying to efile has too many options and screen locks when trying to select Bill Payment freezes!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is worth it. I have used TurboTax for years and have never been dissatisfied. As a self employed consultant, TurboTax walks me through the process of filing out my business forms and my personal forms.
Date published: 2021-04-15
Rated 4 out of 5 by from Did the job. It does the job just fine. It's quire user-friendly and simple enough.
Date published: 2021-04-15
Rated 5 out of 5 by from fast and easy to use this was my seventh year using turbotax and it gets easier to use every year.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I did not required additional help with using Turbo tax.
Date published: 2021-04-15
Rated 2 out of 5 by from Box 14 of W-2 Even after changing the box 14 as NY PFL and choosing NY tax 414(h), Turbo tax does not allow e-filing to NY State as required by the state. This is the second year in row, Turbo tax has this problem. Irrespective of whatever is chosen they replace it with "other not in the category" and insist on filing the printed form. Annoying to NY state and to the customer.
Date published: 2021-04-15
Rated 5 out of 5 by from THey made it very easy! Great experience year after year. They take away the guess work. Will use again next year!
Date published: 2021-04-15
Rated 1 out of 5 by from Good service, but predatory pricing. Thought I would need Premier based on an uncertain answer to a prompted question, but it quickly became apparent my answer was wrong and I didn't actually need Premier. I had yet to use any of the services, but still had no way to undo the Premier selection. Predatory behavior from Intuit makes me consider searching for another filing option next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Super easy, very convenient All around good experience, very helpful and convenient.
Date published: 2021-04-15
Rated 5 out of 5 by from SO EASY TurboTax IS BY FAR THE VERY BEST AND EASIEST SOFTWARE I've EVER USED. I RECOMMEND IT TO EVERYONE!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2020 TTD is awful Time I have spent checking entries I could have paid a CPA to file for me!!! Trying to efile has too many options and screen locks when trying to select Bill Payment freezes!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is worth it. I have used TurboTax for years and have never been dissatisfied. As a self employed consultant, TurboTax walks me through the process of filing out my business forms and my personal forms.
Date published: 2021-04-15
Rated 4 out of 5 by from Did the job. It does the job just fine. It's quire user-friendly and simple enough.
Date published: 2021-04-15
Rated 5 out of 5 by from fast and easy to use this was my seventh year using turbotax and it gets easier to use every year.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I did not required additional help with using Turbo tax.
Date published: 2021-04-15
Rated 2 out of 5 by from Box 14 of W-2 Even after changing the box 14 as NY PFL and choosing NY tax 414(h), Turbo tax does not allow e-filing to NY State as required by the state. This is the second year in row, Turbo tax has this problem. Irrespective of whatever is chosen they replace it with "other not in the category" and insist on filing the printed form. Annoying to NY state and to the customer.
Date published: 2021-04-15
Rated 5 out of 5 by from THey made it very easy! Great experience year after year. They take away the guess work. Will use again next year!
Date published: 2021-04-15
Rated 1 out of 5 by from Good service, but predatory pricing. Thought I would need Premier based on an uncertain answer to a prompted question, but it quickly became apparent my answer was wrong and I didn't actually need Premier. I had yet to use any of the services, but still had no way to undo the Premier selection. Predatory behavior from Intuit makes me consider searching for another filing option next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Super easy, very convenient All around good experience, very helpful and convenient.
Date published: 2021-04-15
Rated 5 out of 5 by from SO EASY TurboTax IS BY FAR THE VERY BEST AND EASIEST SOFTWARE I've EVER USED. I RECOMMEND IT TO EVERYONE!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4408