TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
Rated 3 out of 5 by from Hopefully a one time thing As has been the case for the past several years, filing my taxes was a snap. Preparing them was not that good. When I tried to pull up my information from last year it was not there since I was a first-time user. I called the help line and they were great. We worked on the problem for about four hours over two calls on two days but to no avail. They could see the files that were created but they were empty and could neither be found or reproduced. Not a pleasant experience.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax - Excellent Worked through the entire return and had to call a representative to help resolve an issue. It took some time but issue was resolved and gave me a better understanding how to navigate your system
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE AND I TRUST IT I HAD A COUPLE OF QUESTIONS THAT WERE ANSWERED BY THE ASSISTANT. I WAS GRATEFUL TO BE ABLE TO GET A QUICK ANSER
Date published: 2022-03-20
Rated 4 out of 5 by from convinient Easy and simple but expensive. The first time used.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
Rated 3 out of 5 by from Hopefully a one time thing As has been the case for the past several years, filing my taxes was a snap. Preparing them was not that good. When I tried to pull up my information from last year it was not there since I was a first-time user. I called the help line and they were great. We worked on the problem for about four hours over two calls on two days but to no avail. They could see the files that were created but they were empty and could neither be found or reproduced. Not a pleasant experience.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax - Excellent Worked through the entire return and had to call a representative to help resolve an issue. It took some time but issue was resolved and gave me a better understanding how to navigate your system
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE AND I TRUST IT I HAD A COUPLE OF QUESTIONS THAT WERE ANSWERED BY THE ASSISTANT. I WAS GRATEFUL TO BE ABLE TO GET A QUICK ANSER
Date published: 2022-03-20
Rated 4 out of 5 by from convinient Easy and simple but expensive. The first time used.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4408