TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy instructions Easy instructions and takes you through the process of filing with helpful tips and explanations.
Date published: 2021-04-03
Rated 2 out of 5 by from Software is excellent, downloading was a nightmare I purchases a license for TurboTax at CostCo and it was a nightmare to download it. For some reason, an Intuit account is required in order to download the software. I must have had an old Intuit account with my email address for which I didn't know the password. The password reset process wouldn't work and told me to call for support. Support had no idea what to do and said that I should just create a new account. I tried the account recovery process which took a couple of days and ended up saying that it wouldn't work. I eventually had to create a new email account so that I could create a new Intuit account and was able to download the software. Once downloaded, it was easy to use and let me complete my taxes with no issues, but I will NEVER buy a software license with the intention to download from Intuit again as I wasted about 5 hours trying to download it. I have never had such an experience with any other company.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is awesome! It is easy to use! It walks you through each steps. It allows you to go back and recheck or add items.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Rocks! Never used any of the live assistance, but Turbo Tax has always walked me through step-by-step so I've never had to. Love the ease of filing taxes with Turbo Tax.
Date published: 2021-04-03
Rated 5 out of 5 by from Love Using Turboxtax! Since using Turbo Tax, my experience has been a lot better. I find them helpful and easy.
Date published: 2021-04-03
Rated 2 out of 5 by from Turbo Tax The system is much too hard and much too difficult to use.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotax is willing to help After i got rejected they sent me a message making sure the situation gets handle great helping hands..!!!!
Date published: 2021-04-03
Rated 4 out of 5 by from Great Product but Expensive Love Turbo Tax but all of the Items add up to one big expense.
Date published: 2021-04-03
Rated 3 out of 5 by from Not User Friendly I found it more difficult to use the software this year. It was not that user friendly.
Date published: 2021-04-03
Rated 1 out of 5 by from Trash They are the worst will never use again like going to the dentist
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy instructions Easy instructions and takes you through the process of filing with helpful tips and explanations.
Date published: 2021-04-03
Rated 2 out of 5 by from Software is excellent, downloading was a nightmare I purchases a license for TurboTax at CostCo and it was a nightmare to download it. For some reason, an Intuit account is required in order to download the software. I must have had an old Intuit account with my email address for which I didn't know the password. The password reset process wouldn't work and told me to call for support. Support had no idea what to do and said that I should just create a new account. I tried the account recovery process which took a couple of days and ended up saying that it wouldn't work. I eventually had to create a new email account so that I could create a new Intuit account and was able to download the software. Once downloaded, it was easy to use and let me complete my taxes with no issues, but I will NEVER buy a software license with the intention to download from Intuit again as I wasted about 5 hours trying to download it. I have never had such an experience with any other company.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is awesome! It is easy to use! It walks you through each steps. It allows you to go back and recheck or add items.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Rocks! Never used any of the live assistance, but Turbo Tax has always walked me through step-by-step so I've never had to. Love the ease of filing taxes with Turbo Tax.
Date published: 2021-04-03
Rated 5 out of 5 by from Love Using Turboxtax! Since using Turbo Tax, my experience has been a lot better. I find them helpful and easy.
Date published: 2021-04-03
Rated 2 out of 5 by from Turbo Tax The system is much too hard and much too difficult to use.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotax is willing to help After i got rejected they sent me a message making sure the situation gets handle great helping hands..!!!!
Date published: 2021-04-03
Rated 4 out of 5 by from Great Product but Expensive Love Turbo Tax but all of the Items add up to one big expense.
Date published: 2021-04-03
Rated 3 out of 5 by from Not User Friendly I found it more difficult to use the software this year. It was not that user friendly.
Date published: 2021-04-03
Rated 1 out of 5 by from Trash They are the worst will never use again like going to the dentist
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4407