TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from 10/10 Recommend Turbo tax was easy to use and when I did have an issue, customer service (Frank) was screen sharing with me and walked me through my issues!! 10/10 Recommend! Frank was awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy With the $40 option, not only was it efficient and detailed but it made sure i understood every part of what i was submitting.
Date published: 2021-02-24
Rated 1 out of 5 by from Too many hidden fees for simple forms Sticker price doesnt equal end price. Too many layered in fee's. Markup is absurd, and the live CPA is just auto-generated responses due to volume. wouldnt reccomend
Date published: 2021-02-24
Rated 4 out of 5 by from TURBO TAX EAST TO USE. QUICK. INFORMATIVE. DEPENDAPLE. I WILL TELL OTHERS TO USE.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy! Fast! Easy to work through! Turbo Tax is awesome!!
Date published: 2021-02-24
Rated 5 out of 5 by from Walked me through the Process Turbo Tax guided me throughout the process and made it easy. I strongly recommend Turbo Tax for anyone. Privacy is a big concern, so with Turbo Tax, the information goes directly to the IRS, not someone else computer.
Date published: 2021-02-24
Rated 4 out of 5 by from It was fun and very interesting. This is the first time to do the tax myself. I found this experience very interesting and I want to do it again next year. However, I find the process rather long.
Date published: 2021-02-24
Rated 4 out of 5 by from It did the job Helpful and intuitive. call support helped immensely
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has glitches this year- frustrating! Turbo Tax lost one of my dependents this year all of a sudden in the middle of doing state taxes. That drastically affected our refund! It also had a glitch about a W-2c coming later, which our employers told us was not accurate It also imported state tax refund numbers incorrectly, exaggerating our final refund number over $2000. I had to completely delete the 1099 G and manually enter everything.
Date published: 2021-02-24
Rated 5 out of 5 by from This was great it waz helpful It was kinda confusing but I got it thru an it managed to get to the last question
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4405
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 10/10 Recommend Turbo tax was easy to use and when I did have an issue, customer service (Frank) was screen sharing with me and walked me through my issues!! 10/10 Recommend! Frank was awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy With the $40 option, not only was it efficient and detailed but it made sure i understood every part of what i was submitting.
Date published: 2021-02-24
Rated 1 out of 5 by from Too many hidden fees for simple forms Sticker price doesnt equal end price. Too many layered in fee's. Markup is absurd, and the live CPA is just auto-generated responses due to volume. wouldnt reccomend
Date published: 2021-02-24
Rated 4 out of 5 by from TURBO TAX EAST TO USE. QUICK. INFORMATIVE. DEPENDAPLE. I WILL TELL OTHERS TO USE.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy! Fast! Easy to work through! Turbo Tax is awesome!!
Date published: 2021-02-24
Rated 5 out of 5 by from Walked me through the Process Turbo Tax guided me throughout the process and made it easy. I strongly recommend Turbo Tax for anyone. Privacy is a big concern, so with Turbo Tax, the information goes directly to the IRS, not someone else computer.
Date published: 2021-02-24
Rated 4 out of 5 by from It was fun and very interesting. This is the first time to do the tax myself. I found this experience very interesting and I want to do it again next year. However, I find the process rather long.
Date published: 2021-02-24
Rated 4 out of 5 by from It did the job Helpful and intuitive. call support helped immensely
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has glitches this year- frustrating! Turbo Tax lost one of my dependents this year all of a sudden in the middle of doing state taxes. That drastically affected our refund! It also had a glitch about a W-2c coming later, which our employers told us was not accurate It also imported state tax refund numbers incorrectly, exaggerating our final refund number over $2000. I had to completely delete the 1099 G and manually enter everything.
Date published: 2021-02-24
Rated 5 out of 5 by from This was great it waz helpful It was kinda confusing but I got it thru an it managed to get to the last question
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4405