TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is fast and convenience It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from It was awesome I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by from The Product is Devolving I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Is Good I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is friendly I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo is simple I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
Date published: 2022-03-20
Rated 5 out of 5 by from Been Using Turbo Tax For a lot of Years! Painless and easy! Doesn't take all day! I always recommend! Always max refunds and never audited!
Date published: 2022-03-20
Rated 5 out of 5 by from Online vs Local TTax The online version is much more intuitive, walking through answered and next questions logically. The Local PC version is cheaper (through Amazon) but feels clunky and required every question (exhaustive in nature and patience). With that said TT is an appreciated service that makes taxes tolerable.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4403
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is fast and convenience It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from It was awesome I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by from The Product is Devolving I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Is Good I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is friendly I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo is simple I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
Date published: 2022-03-20
Rated 5 out of 5 by from Been Using Turbo Tax For a lot of Years! Painless and easy! Doesn't take all day! I always recommend! Always max refunds and never audited!
Date published: 2022-03-20
Rated 5 out of 5 by from Online vs Local TTax The online version is much more intuitive, walking through answered and next questions logically. The Local PC version is cheaper (through Amazon) but feels clunky and required every question (exhaustive in nature and patience). With that said TT is an appreciated service that makes taxes tolerable.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4403