TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Eh Time to set up chat was close to 30 minutes when it said it would be 5. Something included on my return that was not mentioned during the process.
Date published: 2022-03-20
Rated 5 out of 5 by from I love turbo tax! I have been using turbo tax for 8 years now! I love the easy step by step questions and instruction. It makes doing taxes so much easier and less confusing.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is my personal CPA. There is no way I would have been able to accurately and efficiently file my 2021 tax return without Turbo Tax. Simple, understandable and most importantly got me my biggest refund in years. Bravo.
Date published: 2022-03-20
Rated 3 out of 5 by from Usually pretty quick and easy. 2021 multiple error Couldn't find Information for those who purchased at store and loaded to speak to professionals at TurboTax. This year was much more difficult and never found a way to upload crypto even though answering yes to the question as to whether I had sales in 2021. Had to do manually and find instructions elsewhere. Multiple errors on other forms which had to be manually corrected too. After multiple years using product, not impressed this year!!! :(
Date published: 2022-03-20
Rated 3 out of 5 by from Most things work Turbo Tax works well for federal, but did not transfer data correctly from Federal to state return.
Date published: 2022-03-20
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is user friendly and I have used it for years. Will see you next year!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Geat!!!! Assist's you every step of the way!!!! User friendly!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Quick and easy Turbo tax was very easy and quick to use. The live help was great.
Date published: 2022-03-20
Rated 2 out of 5 by from BIG DISAPPOINTMENT PROBLEM # 1 - TurboTax would not download my 1099s from T. Rowe Price Mutual Funds. THIS WORKED FINE IN PREVIOUS YEARS, BUT NOT THIS YEAR. TurboTax support confirmed that this is a problem that they are working on, but they haven't fixed it, and MANY people (like us) are having to spend HOURS of time manually entering all of their mutual fund income information. THIS IS UNACCEPTABLE. THE WHOLE IDEA OF TURBOTAX IS TO AUTOMATE THIS WORK, AND, THIS YEAR, IT DIDN'T. PROBLEM #2 - Just when I thought my return was complete, Turbotax made me search for information about the percentage of foreign income, and this required me to go online and research this with my fund companies, and then to use a calculator to figure out the percentages. Why this information can't be downloaded and calculated by TurboTax is a complete mystery to me. In previous years, TurboTax has made filing my returns easy and quick. This year, just getting the information entered into TurboTax took ALL DAY!!! TurboTax should give us our money back. If they don't get their act together before next year, I will stop using TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Good program The program this year was a little more complicated than years past, but still very helpful in completing our taxes.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Eh Time to set up chat was close to 30 minutes when it said it would be 5. Something included on my return that was not mentioned during the process.
Date published: 2022-03-20
Rated 5 out of 5 by from I love turbo tax! I have been using turbo tax for 8 years now! I love the easy step by step questions and instruction. It makes doing taxes so much easier and less confusing.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is my personal CPA. There is no way I would have been able to accurately and efficiently file my 2021 tax return without Turbo Tax. Simple, understandable and most importantly got me my biggest refund in years. Bravo.
Date published: 2022-03-20
Rated 3 out of 5 by from Usually pretty quick and easy. 2021 multiple error Couldn't find Information for those who purchased at store and loaded to speak to professionals at TurboTax. This year was much more difficult and never found a way to upload crypto even though answering yes to the question as to whether I had sales in 2021. Had to do manually and find instructions elsewhere. Multiple errors on other forms which had to be manually corrected too. After multiple years using product, not impressed this year!!! :(
Date published: 2022-03-20
Rated 3 out of 5 by from Most things work Turbo Tax works well for federal, but did not transfer data correctly from Federal to state return.
Date published: 2022-03-20
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is user friendly and I have used it for years. Will see you next year!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Geat!!!! Assist's you every step of the way!!!! User friendly!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Quick and easy Turbo tax was very easy and quick to use. The live help was great.
Date published: 2022-03-20
Rated 2 out of 5 by from BIG DISAPPOINTMENT PROBLEM # 1 - TurboTax would not download my 1099s from T. Rowe Price Mutual Funds. THIS WORKED FINE IN PREVIOUS YEARS, BUT NOT THIS YEAR. TurboTax support confirmed that this is a problem that they are working on, but they haven't fixed it, and MANY people (like us) are having to spend HOURS of time manually entering all of their mutual fund income information. THIS IS UNACCEPTABLE. THE WHOLE IDEA OF TURBOTAX IS TO AUTOMATE THIS WORK, AND, THIS YEAR, IT DIDN'T. PROBLEM #2 - Just when I thought my return was complete, Turbotax made me search for information about the percentage of foreign income, and this required me to go online and research this with my fund companies, and then to use a calculator to figure out the percentages. Why this information can't be downloaded and calculated by TurboTax is a complete mystery to me. In previous years, TurboTax has made filing my returns easy and quick. This year, just getting the information entered into TurboTax took ALL DAY!!! TurboTax should give us our money back. If they don't get their act together before next year, I will stop using TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Good program The program this year was a little more complicated than years past, but still very helpful in completing our taxes.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4395