TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
Rated 2 out of 5 by from Could Be Made Easier to Use I've used Turbo Tax for many years. I see very little difference from one year to another in appearance and function. Most frustrating is the software doesn't remember the majority of answers from previous years. There are many yes/no questions. It would be helpful to show how these questions were answered in previous years. More importantly, there are many times when I've answered a particular question as "yes", yet the software defaults to a "no" (or vice versa). It would be best to show last years response or most commonly answered as "yes or no".
Date published: 2021-04-03
Rated 5 out of 5 by from Trustworthy, Dependable I have used Turbo Tax for many years and have every confidence that my taxes are done right.
Date published: 2021-04-03
Rated 5 out of 5 by from turbotax is great great nd easy as 123 i love turbotax been using it for years
Date published: 2021-04-03
Rated 3 out of 5 by from Needs a little work Trying to get help is impossible! Each year you say it has improved. You have a help forum but any question I have ever had never seems to be an answer for.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
Rated 2 out of 5 by from Could Be Made Easier to Use I've used Turbo Tax for many years. I see very little difference from one year to another in appearance and function. Most frustrating is the software doesn't remember the majority of answers from previous years. There are many yes/no questions. It would be helpful to show how these questions were answered in previous years. More importantly, there are many times when I've answered a particular question as "yes", yet the software defaults to a "no" (or vice versa). It would be best to show last years response or most commonly answered as "yes or no".
Date published: 2021-04-03
Rated 5 out of 5 by from Trustworthy, Dependable I have used Turbo Tax for many years and have every confidence that my taxes are done right.
Date published: 2021-04-03
Rated 5 out of 5 by from turbotax is great great nd easy as 123 i love turbotax been using it for years
Date published: 2021-04-03
Rated 3 out of 5 by from Needs a little work Trying to get help is impossible! Each year you say it has improved. You have a help forum but any question I have ever had never seems to be an answer for.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4394