TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Relatively easy to use My favorite part is importing all the documents from the financial institutions. It is so nice not having to manually enter all of the data for 1099-INT/DIV/B. Sometimes the tool seems a little too high level. It hides the actual forms that are being filled out and I wish I could see the real form and what I am supposed to be entering. It shouldn't ask for stuff that is no longer being used (deductions that don't count).
Date published: 2021-04-12
Rated 5 out of 5 by from So simple Step by step was perfect and easy to follow. If you have a simple return I would recommend this.
Date published: 2021-04-12
Rated 4 out of 5 by from great great I love turbo tax its the best. I use it all the time
Date published: 2021-04-12
Rated 2 out of 5 by from "free" always interesting that you say its free then try charging 140 to submit
Date published: 2021-04-12
Rated 5 out of 5 by from He’s the Goat My live expert is the Goat he really helped me out with filing my taxes & I would recommend to everyone.
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME I have been using turbo for years, I love turbo tax asking all the questions.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy 2~do An easy introduction ~ direction on required information and submission.
Date published: 2021-04-12
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Relatively easy to use My favorite part is importing all the documents from the financial institutions. It is so nice not having to manually enter all of the data for 1099-INT/DIV/B. Sometimes the tool seems a little too high level. It hides the actual forms that are being filled out and I wish I could see the real form and what I am supposed to be entering. It shouldn't ask for stuff that is no longer being used (deductions that don't count).
Date published: 2021-04-12
Rated 5 out of 5 by from So simple Step by step was perfect and easy to follow. If you have a simple return I would recommend this.
Date published: 2021-04-12
Rated 4 out of 5 by from great great I love turbo tax its the best. I use it all the time
Date published: 2021-04-12
Rated 2 out of 5 by from "free" always interesting that you say its free then try charging 140 to submit
Date published: 2021-04-12
Rated 5 out of 5 by from He’s the Goat My live expert is the Goat he really helped me out with filing my taxes & I would recommend to everyone.
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME I have been using turbo for years, I love turbo tax asking all the questions.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy 2~do An easy introduction ~ direction on required information and submission.
Date published: 2021-04-12
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4394