TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Turbotax is falling behind Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and great help They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by from Good Experience First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy Tax Preparation Software Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax needs to run on iPad I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by from awesome help good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by from i love turbotax i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
Rated 2 out of 5 by from Errors Frustrating to have returns rejected for an error in the program citing an issue with an inherited IRA when I don't have one and when I have confirmed with the CPA entered correctly. Communication was less than ideal overall.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is awsome and simple Just simple to use accurate and I would not trust any person to do my taxes more!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax makes filing easy!!!! I find it really easy to navigate and use. I tried going to H&R Block and they told me they couldn't get me anything back. I filed through TurboTax and was able to get well over $1,200. I do not trust other tax filing agencies. TurboTax is right for me!!!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax is falling behind Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and great help They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by from Good Experience First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy Tax Preparation Software Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax needs to run on iPad I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by from awesome help good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by from i love turbotax i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
Rated 2 out of 5 by from Errors Frustrating to have returns rejected for an error in the program citing an issue with an inherited IRA when I don't have one and when I have confirmed with the CPA entered correctly. Communication was less than ideal overall.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is awsome and simple Just simple to use accurate and I would not trust any person to do my taxes more!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax makes filing easy!!!! I find it really easy to navigate and use. I tried going to H&R Block and they told me they couldn't get me anything back. I filed through TurboTax and was able to get well over $1,200. I do not trust other tax filing agencies. TurboTax is right for me!!!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 440