TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
EighthYearDown from
Turbotax is falling behind
Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by
TaxChamp55 from
Easy and great help
They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by
Catherine R from
Good Experience
First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by
Galmo from
Easy Tax Preparation Software
Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by
Bob 1966 from
TurboTax needs to run on iPad
I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by
frank jr poledancer from
awesome help
good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by
Kaondra from
i love turbotax
i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
Rated 2 out of 5 by
JRob8488 from
Errors
Frustrating to have returns rejected for an error in the program citing an issue with an inherited IRA when I don't have one and when I have confirmed with the CPA entered correctly. Communication was less than ideal overall.
Date published: 2021-03-04
Rated 5 out of 5 by
KBelt411 from
TurboTax is awsome and simple
Just simple to use accurate and I would not trust any person to do my taxes more!
Date published: 2021-03-04
Rated 5 out of 5 by
Nayrat from
Turbo Tax makes filing easy!!!!
I find it really easy to navigate and use. I tried going to H&R Block and they told me they couldn't get me anything back. I filed through TurboTax and was able to get well over $1,200. I do not trust other tax filing agencies. TurboTax is right for me!!!
All TurboTax® Offerings Reviews - Page 440
Date published: 2021-03-04
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
EighthYearDown from
Turbotax is falling behind
Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by
TaxChamp55 from
Easy and great help
They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by
Catherine R from
Good Experience
First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by
Galmo from
Easy Tax Preparation Software
Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by
Bob 1966 from
TurboTax needs to run on iPad
I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by
frank jr poledancer from
awesome help
good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by
Kaondra from
i love turbotax
i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
Rated 2 out of 5 by
JRob8488 from
Errors
Frustrating to have returns rejected for an error in the program citing an issue with an inherited IRA when I don't have one and when I have confirmed with the CPA entered correctly. Communication was less than ideal overall.
Date published: 2021-03-04
Rated 5 out of 5 by
KBelt411 from
TurboTax is awsome and simple
Just simple to use accurate and I would not trust any person to do my taxes more!
Date published: 2021-03-04
Rated 5 out of 5 by
Nayrat from
Turbo Tax makes filing easy!!!!
I find it really easy to navigate and use. I tried going to H&R Block and they told me they couldn't get me anything back. I filed through TurboTax and was able to get well over $1,200. I do not trust other tax filing agencies. TurboTax is right for me!!!
All TurboTax® Offerings Reviews - Page 440
Date published: 2021-03-04