TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Mixed feelings about the service! Pretty straight-forward to use, with great explinations for some of the taxable items...however, seems like Turbotax loves to charge extra fees pretty arbitrarily. For example, why is there a $40 charge just to pay for the Turbotax services using my refund? Who dreamt that one up? I don't recall seeing that in the past, but certainly might discourage me from using the service in the future. Was leaning towards a 4-star...if it weren't for the arbitrary fees.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT.E THIS IS BY FAR THE BEST TAX PROGRAM I HAVE USED.WILL USE AGAIN NEXT YEAR.
Date published: 2021-04-03
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
Rated 1 out of 5 by from pay $40 to deduct $26 of NJ filing fees! Really??? pay $40 to deduct $26 of NJ filing fees! Really??? If you must offer it explain it upfront to save tax payer the waste of time & frustration. This is one of those things that make tax filing suck!
Date published: 2021-04-03
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Mixed feelings about the service! Pretty straight-forward to use, with great explinations for some of the taxable items...however, seems like Turbotax loves to charge extra fees pretty arbitrarily. For example, why is there a $40 charge just to pay for the Turbotax services using my refund? Who dreamt that one up? I don't recall seeing that in the past, but certainly might discourage me from using the service in the future. Was leaning towards a 4-star...if it weren't for the arbitrary fees.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT.E THIS IS BY FAR THE BEST TAX PROGRAM I HAVE USED.WILL USE AGAIN NEXT YEAR.
Date published: 2021-04-03
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
Rated 1 out of 5 by from pay $40 to deduct $26 of NJ filing fees! Really??? pay $40 to deduct $26 of NJ filing fees! Really??? If you must offer it explain it upfront to save tax payer the waste of time & frustration. This is one of those things that make tax filing suck!
Date published: 2021-04-03
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4390