TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Absolutely Amazing! TurboTax has made filing taxes incredibly easy, and even kind of fun. I saved a lot of time, and their website is highly ergonomic. They are transparent and 100% reliable. Thank you for reading!
Date published: 2021-02-25
Rated 5 out of 5 by from Belinda at Turbo Tax was the best! I am so grateful for the help I received from Belinda a tax consultant at Turbo Tax. She was so patient and sooo very helpful. I have used Turbo Tax for 12 years and will continue to do so. Thanks again Belinda, you are awesome!!!
Date published: 2021-02-25
Rated 5 out of 5 by from 5 years in a row! Works for me..(micdrop)................................
Date published: 2021-02-25
Rated 5 out of 5 by from Great and easy to use I am active duty military and found using TurboTax insanely easy and convenient.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great it was very easy to file I had one problem and the free help got me thru it
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service TurboTax was amazing and very easy to use. My live Expert helped me understand everything, they really helped, sense this is my first time filing taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy thank you It is the way i will do my taxes from now on..thank you
Date published: 2021-02-25
Rated 2 out of 5 by from State Filing Changes Throughout the US 2020 tax filing with Turbo was very challenging due to some last-minute state law changes that should have been unlawful & disallowed & Turbo's administration & board should have questioned these states instead of, just accepting those states questionable Filing changes, only for the Filers & Turbo Reps/Experts to have to deal with when trying to file/help others. Many Filers rely on Turbo to catch & hopefully question some state laws that don't appear lawful when it comes to filing taxes (Turbo should at least try acting as an advocate for the Turbo Filers/Clients). For the fees we have to pay Turbo, we expected more from Turbo. Turbo should never increase their fees again due to, the concerns mentioned here & because the Filers are actually having to do the majority of the work when filing through Turbo. After over 5 yrs, this was the 1st yr. we've ever had such issues when using Turbo. Also, Turbo Expert Call-Back appointments need to be seriously improved; no one should have to wait a week in a half to speak with an Expert Live that they had to pay for through Turbo. But on a brighter note, the Turbo reps/experts we dealt with were are very kind, understanding, patient, helpful, empathetic to our frustrations, knowledgeable & good to us whenever we needed help on Chat or Live.
Date published: 2021-02-25
Rated 4 out of 5 by from 1099-B I had issues importing my 1099-B from Acorn. Did not allow me to e-fie, I had to write in myself and was able to e-file.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is really easy to use! TurboTax is really easy to use and since this is my first time filing for taxes, they showed me the process step by step.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4380
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Absolutely Amazing! TurboTax has made filing taxes incredibly easy, and even kind of fun. I saved a lot of time, and their website is highly ergonomic. They are transparent and 100% reliable. Thank you for reading!
Date published: 2021-02-25
Rated 5 out of 5 by from Belinda at Turbo Tax was the best! I am so grateful for the help I received from Belinda a tax consultant at Turbo Tax. She was so patient and sooo very helpful. I have used Turbo Tax for 12 years and will continue to do so. Thanks again Belinda, you are awesome!!!
Date published: 2021-02-25
Rated 5 out of 5 by from 5 years in a row! Works for me..(micdrop)................................
Date published: 2021-02-25
Rated 5 out of 5 by from Great and easy to use I am active duty military and found using TurboTax insanely easy and convenient.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great it was very easy to file I had one problem and the free help got me thru it
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service TurboTax was amazing and very easy to use. My live Expert helped me understand everything, they really helped, sense this is my first time filing taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy thank you It is the way i will do my taxes from now on..thank you
Date published: 2021-02-25
Rated 2 out of 5 by from State Filing Changes Throughout the US 2020 tax filing with Turbo was very challenging due to some last-minute state law changes that should have been unlawful & disallowed & Turbo's administration & board should have questioned these states instead of, just accepting those states questionable Filing changes, only for the Filers & Turbo Reps/Experts to have to deal with when trying to file/help others. Many Filers rely on Turbo to catch & hopefully question some state laws that don't appear lawful when it comes to filing taxes (Turbo should at least try acting as an advocate for the Turbo Filers/Clients). For the fees we have to pay Turbo, we expected more from Turbo. Turbo should never increase their fees again due to, the concerns mentioned here & because the Filers are actually having to do the majority of the work when filing through Turbo. After over 5 yrs, this was the 1st yr. we've ever had such issues when using Turbo. Also, Turbo Expert Call-Back appointments need to be seriously improved; no one should have to wait a week in a half to speak with an Expert Live that they had to pay for through Turbo. But on a brighter note, the Turbo reps/experts we dealt with were are very kind, understanding, patient, helpful, empathetic to our frustrations, knowledgeable & good to us whenever we needed help on Chat or Live.
Date published: 2021-02-25
Rated 4 out of 5 by from 1099-B I had issues importing my 1099-B from Acorn. Did not allow me to e-fie, I had to write in myself and was able to e-file.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is really easy to use! TurboTax is really easy to use and since this is my first time filing for taxes, they showed me the process step by step.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4380