TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Won't be returning to TurboTax I was charged like $160 to use "free" TurboTax even though I have made minimum wage all year. For some reason it would not let me avoid being charged. I restarted my taxes over and over again, but because of the covid relief fund that EVERYBODY got, it made me pay for using TurboTax. Extremely disappointed, I will not be returning next Tax season.
Date published: 2022-03-21
Rated 5 out of 5 by from Fast and Easy As a first time filer, i was nervous because I never filed for taxes before, but turbo tax agents were able to help me file my taxes and it was super easy and stress-free
Date published: 2022-03-21
Rated 1 out of 5 by from not for the Mac no end of problems with using on the Mac - Intuit can't seem resolve
Date published: 2022-03-21
Rated 5 out of 5 by from i loved everything !!! it was perfect! everything came out to be so easy !! thank you turbotax.
Date published: 2022-03-21
Rated 5 out of 5 by from Very simple to use and very efficient The questions and automation were very easy to follow and allowed me to file very quickly without any trouble.
Date published: 2022-03-21
Rated 5 out of 5 by from So easy! I was nervous about filing taxes this year after moving to a new state, I wasn’t sure how to go about filing for both states. TurboTax made it so easy! I just to answer a few questions they did the rest.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is quick and easy I was able to knock out my entire federal and state income tax in just over an hour. Turbo Tax made this process very user friendly.
Date published: 2022-03-21
Rated 2 out of 5 by from Abject FRUSTRATION Round and round 1099R - entered THREE TIMES. Thinks I had some 8412? letter - NO! If you don't enter W2s in chronological employment sequence, it barfs out the SoSec overpayment to be demanded back from the EMPLOYER! Bunk! If entered in seq., the auto-refund is generated. Entered address FOUR TIMES in all, just to use ItsDeductible (impression given it's a DIFFERENT LOGIN, but it isn't!, it's the same Intuit login) and pay for CA eFile. Whatever browser is linked-to, TT has NO CLUE that password-keeper extensions are secure and can be integrated! Lost count the number of times had to login Intuit and each Financial Inst. Most DECENT apps give the option of billing address = domicile address... Not TT. Been using TT for a DECADE. It took SO LONG between manual W2 entries that IT dropped numbers I keyed all the time, and TAB went to sleep. Seriously, as a software professional of over 40 years, this is PATHETIC quality for 2022! Get a decent programming staff, decent QA, and a UX-expert, because dodging all over the screen to find the Continue (or equivalent) that's often out of sight, is a ROYAL PAIN!
Date published: 2022-03-21
Rated 1 out of 5 by from DO TOO MUCH !!! Filing taxes on here should be easy .... and unnecessary fees like is uncall for !!!!!!!!
Date published: 2022-03-21
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax every year. I have had my taxes reviewed by other tax companies and confirmed i was getting the max refund so i just continue to use Turbo Tax. Its simple and helps with questions as needed. I see it as the best option for doing taxes.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Won't be returning to TurboTax I was charged like $160 to use "free" TurboTax even though I have made minimum wage all year. For some reason it would not let me avoid being charged. I restarted my taxes over and over again, but because of the covid relief fund that EVERYBODY got, it made me pay for using TurboTax. Extremely disappointed, I will not be returning next Tax season.
Date published: 2022-03-21
Rated 5 out of 5 by from Fast and Easy As a first time filer, i was nervous because I never filed for taxes before, but turbo tax agents were able to help me file my taxes and it was super easy and stress-free
Date published: 2022-03-21
Rated 1 out of 5 by from not for the Mac no end of problems with using on the Mac - Intuit can't seem resolve
Date published: 2022-03-21
Rated 5 out of 5 by from i loved everything !!! it was perfect! everything came out to be so easy !! thank you turbotax.
Date published: 2022-03-21
Rated 5 out of 5 by from Very simple to use and very efficient The questions and automation were very easy to follow and allowed me to file very quickly without any trouble.
Date published: 2022-03-21
Rated 5 out of 5 by from So easy! I was nervous about filing taxes this year after moving to a new state, I wasn’t sure how to go about filing for both states. TurboTax made it so easy! I just to answer a few questions they did the rest.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is quick and easy I was able to knock out my entire federal and state income tax in just over an hour. Turbo Tax made this process very user friendly.
Date published: 2022-03-21
Rated 2 out of 5 by from Abject FRUSTRATION Round and round 1099R - entered THREE TIMES. Thinks I had some 8412? letter - NO! If you don't enter W2s in chronological employment sequence, it barfs out the SoSec overpayment to be demanded back from the EMPLOYER! Bunk! If entered in seq., the auto-refund is generated. Entered address FOUR TIMES in all, just to use ItsDeductible (impression given it's a DIFFERENT LOGIN, but it isn't!, it's the same Intuit login) and pay for CA eFile. Whatever browser is linked-to, TT has NO CLUE that password-keeper extensions are secure and can be integrated! Lost count the number of times had to login Intuit and each Financial Inst. Most DECENT apps give the option of billing address = domicile address... Not TT. Been using TT for a DECADE. It took SO LONG between manual W2 entries that IT dropped numbers I keyed all the time, and TAB went to sleep. Seriously, as a software professional of over 40 years, this is PATHETIC quality for 2022! Get a decent programming staff, decent QA, and a UX-expert, because dodging all over the screen to find the Continue (or equivalent) that's often out of sight, is a ROYAL PAIN!
Date published: 2022-03-21
Rated 1 out of 5 by from DO TOO MUCH !!! Filing taxes on here should be easy .... and unnecessary fees like is uncall for !!!!!!!!
Date published: 2022-03-21
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax every year. I have had my taxes reviewed by other tax companies and confirmed i was getting the max refund so i just continue to use Turbo Tax. Its simple and helps with questions as needed. I see it as the best option for doing taxes.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4380