TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from very easy great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-01
Rated 5 out of 5 by from Tax Time Helpful and clear. Allowed me to understand the process and ask questions.
Date published: 2021-04-01
Rated 5 out of 5 by from Seamless process! Got my taxes done in 30 minutes. It's super simple!
Date published: 2021-04-01
Rated 2 out of 5 by from diva turbo tax is too high taxes owed stated 30 and had to pay 120
Date published: 2021-04-01
Rated 2 out of 5 by from major issues I have used Turbo Tax every year since 2000, but support by phone this year was horrible compared to past years. I had major issues with the mortgage interest deduction this year but could not reach anyone to discuss it. Your robot operator kept asking for a nine digit code, and even though I bought the CD from Costco with phone support included, there was no nine digit code anywhere to be found. Terrible experience. I doubt I will use Turbo Tax next year because of it. Congrats. You greatly reduced calls to your agents, but you lost one loyal customer because of it.
Date published: 2021-04-01
Rated 5 out of 5 by from Sliced Bread Cannot Compare Before today I would have said the best convenience known to man was sliced bread. Today my mind was changed, nay, earth shattered would probably be a better term to describe todays experience.
Date published: 2021-04-01
Rated 5 out of 5 by from Such A Relief My taxes were a bit more complicated this year since I went into business for myself on top of my regular 9-5 employment plus unemployment during the beginning of the Covid pandemic. Turbo Tax made it so incredibly easy for me to file without missing anything!
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo tax is great! I've used TurboTax for years. It's simple,easy and convenient.
Date published: 2021-04-01
Rated 5 out of 5 by from soooooo easy easy to follow instructions with quick answers when needed
Date published: 2021-04-01
Rated 1 out of 5 by from this was terrible the state version used to be free to print. now they put the option to print behind a paywall. the "help" online was unable to figure this out, and I ended up having to pay the 50$ anyways. Looking to use HR block next year!
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-01
Rated 5 out of 5 by from Tax Time Helpful and clear. Allowed me to understand the process and ask questions.
Date published: 2021-04-01
Rated 5 out of 5 by from Seamless process! Got my taxes done in 30 minutes. It's super simple!
Date published: 2021-04-01
Rated 2 out of 5 by from diva turbo tax is too high taxes owed stated 30 and had to pay 120
Date published: 2021-04-01
Rated 2 out of 5 by from major issues I have used Turbo Tax every year since 2000, but support by phone this year was horrible compared to past years. I had major issues with the mortgage interest deduction this year but could not reach anyone to discuss it. Your robot operator kept asking for a nine digit code, and even though I bought the CD from Costco with phone support included, there was no nine digit code anywhere to be found. Terrible experience. I doubt I will use Turbo Tax next year because of it. Congrats. You greatly reduced calls to your agents, but you lost one loyal customer because of it.
Date published: 2021-04-01
Rated 5 out of 5 by from Sliced Bread Cannot Compare Before today I would have said the best convenience known to man was sliced bread. Today my mind was changed, nay, earth shattered would probably be a better term to describe todays experience.
Date published: 2021-04-01
Rated 5 out of 5 by from Such A Relief My taxes were a bit more complicated this year since I went into business for myself on top of my regular 9-5 employment plus unemployment during the beginning of the Covid pandemic. Turbo Tax made it so incredibly easy for me to file without missing anything!
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo tax is great! I've used TurboTax for years. It's simple,easy and convenient.
Date published: 2021-04-01
Rated 5 out of 5 by from soooooo easy easy to follow instructions with quick answers when needed
Date published: 2021-04-01
Rated 1 out of 5 by from this was terrible the state version used to be free to print. now they put the option to print behind a paywall. the "help" online was unable to figure this out, and I ended up having to pay the 50$ anyways. Looking to use HR block next year!
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4366