TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Royalties section need improvement! Try entering oil royalties and you will see what I'm talking about. It should be separate from rental income as well. It becomes very confusing. I would expect more when you have to pay way more when you have investment income.
Date published: 2021-04-04
Rated 5 out of 5 by from Big Fan! Just submitted my taxes through Turbo Tax and am glowing! I did my taxes with a real in-person person last year but tried out turbo tax this year just to see how it'd go. I didn't feel like I was missing anything from the in-person experience because of their "talk to a tax expert" service. I actually go more out of it because I was able to do my taxes on their online platform and kind of understand them so that when I did have questions and talked to an expert I actually understood what we were talking about and learned from it! Also, I think I talked to 3 different TT people over the course of doing this year's taxes and everyone was so kind, patient, and incredibly helpful. Anyway -- great experience, everyone I talked to was super helpful and I just submitted my taxes feeling confident that everything is correctly filed out and in the right place. Yay!
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is really great! Turbo Tax is really reliable and I enjoy using it. For some reason, it always takes a long time to update, but I use that time to get my documents organized. Researching topics is not always easy.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is efficient I have had a supposed tax specialist mess up a prior return. I will always use Turbo Tax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful this year Turbo Tax For Business will not really give you the opportunity to attach a pdf of your 1099-B. This is very, very disappointing!!!!
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo Tax is trouble. May have to try H&R Block. I am filing Federal, Alabama and California returns .When I review the returns message says all is correct. Then, after I click the FILE button and after I spend some time entering driver's lic info, I am presented with errors to correct. Shouldn't these errors be cleared up prior to clicking FILE and entering driver's lic information? So I was not able to fix the error related to the fact that I entered California State taxes withheld on K-1 and on 592-B. After 3 hours of shear Frustration I still am struggling. Why can't you allow data to be entered directly into a form box? Data can only be changed by going thru your info gathering part. Not good. I give Turbo Tax a D+ grade. I have used Turbo Tax for 20 or more years. This my last year. I will never buy Turbo Tax again!
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is user friendly For the most part this program is very user friendly. It will walk you though step by step.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy and acuurate - thank you! I had no problems filling out both state and federal taxes. The info was helpful as far as deductions and other details were concerned.
Date published: 2021-04-03
Rated 5 out of 5 by from super easy and friendly help I used "Live" help for the first time and he was very polite & helpful
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Straight Forward I have used Turbo Tax for many years and am very satisfied with the product.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Royalties section need improvement! Try entering oil royalties and you will see what I'm talking about. It should be separate from rental income as well. It becomes very confusing. I would expect more when you have to pay way more when you have investment income.
Date published: 2021-04-04
Rated 5 out of 5 by from Big Fan! Just submitted my taxes through Turbo Tax and am glowing! I did my taxes with a real in-person person last year but tried out turbo tax this year just to see how it'd go. I didn't feel like I was missing anything from the in-person experience because of their "talk to a tax expert" service. I actually go more out of it because I was able to do my taxes on their online platform and kind of understand them so that when I did have questions and talked to an expert I actually understood what we were talking about and learned from it! Also, I think I talked to 3 different TT people over the course of doing this year's taxes and everyone was so kind, patient, and incredibly helpful. Anyway -- great experience, everyone I talked to was super helpful and I just submitted my taxes feeling confident that everything is correctly filed out and in the right place. Yay!
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is really great! Turbo Tax is really reliable and I enjoy using it. For some reason, it always takes a long time to update, but I use that time to get my documents organized. Researching topics is not always easy.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is efficient I have had a supposed tax specialist mess up a prior return. I will always use Turbo Tax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful this year Turbo Tax For Business will not really give you the opportunity to attach a pdf of your 1099-B. This is very, very disappointing!!!!
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo Tax is trouble. May have to try H&R Block. I am filing Federal, Alabama and California returns .When I review the returns message says all is correct. Then, after I click the FILE button and after I spend some time entering driver's lic info, I am presented with errors to correct. Shouldn't these errors be cleared up prior to clicking FILE and entering driver's lic information? So I was not able to fix the error related to the fact that I entered California State taxes withheld on K-1 and on 592-B. After 3 hours of shear Frustration I still am struggling. Why can't you allow data to be entered directly into a form box? Data can only be changed by going thru your info gathering part. Not good. I give Turbo Tax a D+ grade. I have used Turbo Tax for 20 or more years. This my last year. I will never buy Turbo Tax again!
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is user friendly For the most part this program is very user friendly. It will walk you though step by step.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy and acuurate - thank you! I had no problems filling out both state and federal taxes. The info was helpful as far as deductions and other details were concerned.
Date published: 2021-04-03
Rated 5 out of 5 by from super easy and friendly help I used "Live" help for the first time and he was very polite & helpful
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Straight Forward I have used Turbo Tax for many years and am very satisfied with the product.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4365