TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Without Turbo Tax, I'd be lost! Turbo Tax Online Free Edition is wonderful. I am guided through each section on both federal and state levels, there are frequent explanations for everything needed on the forms, and I'll continue utilizing their services for years to come. Thank you, Turbo Tax!!
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax failed me! I tried to e-file and it was rejected by Feds and State of AR. The fix didn't work, i.e. put in 2019 AGI number, as I entered the correct number. As such I had to send thru the mail. Not sure if I can get my e-file fee returned yet.
Date published: 2021-04-01
Rated 5 out of 5 by from Love filing with turbo tax. Easy and quick Like the way you can review all info and double/triple check. Accurate
Date published: 2021-04-01
Rated 5 out of 5 by from You did great !! Very nice and patient Thank you very much for your help
Date published: 2021-04-01
Rated 5 out of 5 by from Love TurboTax Makes filing taxes simple. Love the double checks and tips along the way.
Date published: 2021-04-01
Rated 1 out of 5 by from Mandatory, Continual Software Updates are Absurd Intuit forces the user to update the software virtually every time the user opens the application. For example, after updating the software the first time, I finished my returns on March 30. On April 1, I tried to file my returns, except, I was forced to download the entire application again (259 Mb) which for some reason takes over 2 hours to complete on a fiber optic connection. So, if you are keeping track here, that is over four hours of waiting for Intuit to get their application correct. Making software changes on March 31st, really?
Date published: 2021-04-01
Rated 5 out of 5 by from A great tax filing tool Working with Turbo Tax is user friendly and efficient. On the other hand I was not happy to learn that next year my Mac will have to be updated to IOS Catalina in order to use Turbo Tax. This also creates another issue as my current Microsoft Office program will not work with Catalina. In this case they got me coming and going to purchase more software.
Date published: 2021-04-01
Rated 4 out of 5 by from Health insurance premiums may be deductible Turbo tax Home and Biz needs to walk the user through claiming of the health insurance and long-term care insurance deduction for self-employed persons
Date published: 2021-04-01
Rated 2 out of 5 by from Still leaves so much guesswork for the customer For the price it should "hold your hand more", but still leaves so much guesswork for the customer. For example, having filled out our resident state form we downloaded a 2nd state for NR and filled that out. After running final check everything was signed off as correct. Googling then found that NR state should be completed first (Intuit recommendation) so we re-did them. WHY is this not stated in the program when we are filling these out OR highlighted when the final check is performed? There are many other examples of below expectations (too many to discuss). You really have to do your own research even when using this expensive product! Rated poor.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great. I'm a senior citizen and I do not have any problems with preparing my taxes on Turbo Tax.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Without Turbo Tax, I'd be lost! Turbo Tax Online Free Edition is wonderful. I am guided through each section on both federal and state levels, there are frequent explanations for everything needed on the forms, and I'll continue utilizing their services for years to come. Thank you, Turbo Tax!!
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax failed me! I tried to e-file and it was rejected by Feds and State of AR. The fix didn't work, i.e. put in 2019 AGI number, as I entered the correct number. As such I had to send thru the mail. Not sure if I can get my e-file fee returned yet.
Date published: 2021-04-01
Rated 5 out of 5 by from Love filing with turbo tax. Easy and quick Like the way you can review all info and double/triple check. Accurate
Date published: 2021-04-01
Rated 5 out of 5 by from You did great !! Very nice and patient Thank you very much for your help
Date published: 2021-04-01
Rated 5 out of 5 by from Love TurboTax Makes filing taxes simple. Love the double checks and tips along the way.
Date published: 2021-04-01
Rated 1 out of 5 by from Mandatory, Continual Software Updates are Absurd Intuit forces the user to update the software virtually every time the user opens the application. For example, after updating the software the first time, I finished my returns on March 30. On April 1, I tried to file my returns, except, I was forced to download the entire application again (259 Mb) which for some reason takes over 2 hours to complete on a fiber optic connection. So, if you are keeping track here, that is over four hours of waiting for Intuit to get their application correct. Making software changes on March 31st, really?
Date published: 2021-04-01
Rated 5 out of 5 by from A great tax filing tool Working with Turbo Tax is user friendly and efficient. On the other hand I was not happy to learn that next year my Mac will have to be updated to IOS Catalina in order to use Turbo Tax. This also creates another issue as my current Microsoft Office program will not work with Catalina. In this case they got me coming and going to purchase more software.
Date published: 2021-04-01
Rated 4 out of 5 by from Health insurance premiums may be deductible Turbo tax Home and Biz needs to walk the user through claiming of the health insurance and long-term care insurance deduction for self-employed persons
Date published: 2021-04-01
Rated 2 out of 5 by from Still leaves so much guesswork for the customer For the price it should "hold your hand more", but still leaves so much guesswork for the customer. For example, having filled out our resident state form we downloaded a 2nd state for NR and filled that out. After running final check everything was signed off as correct. Googling then found that NR state should be completed first (Intuit recommendation) so we re-did them. WHY is this not stated in the program when we are filling these out OR highlighted when the final check is performed? There are many other examples of below expectations (too many to discuss). You really have to do your own research even when using this expensive product! Rated poor.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great. I'm a senior citizen and I do not have any problems with preparing my taxes on Turbo Tax.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4354