TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Jazzyjj02 from
Turbo Tax Review
Ms. Tamekia was amazing, she made everything easy for me to understand and was very helpful. It was my first time filing alone and the process wasn't stressful at all.
Date published: 2022-03-15
Rated 3 out of 5 by
Jesscalvin420 from
Nice alternative to coming in person
It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by
AGIDidNotMatch from
One Annoying Problem
TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by
Jamele2021 from
TurboTax is Great!
TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by
SusmitaBose from
Very helpful!
The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by
Dessbest from
My experience
My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by
Captain Rob L4K from
Comforting to know I'm covered and complete
I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
Rated 5 out of 5 by
Pullinb from
Turbo Tax Was GREAT!
Very easy to use and follow. Great online support via chat and messenger. Recommend everyone use this. Also my tax expert ensure I used the right package for filing my tax return.
Date published: 2022-03-15
Rated 4 out of 5 by
YBTJr from
TurboTax is always clutch
Always a smooth experience with TurboTax. I am never dissappointed with this process.
Date published: 2022-03-15
Rated 3 out of 5 by
okieROSE from
TT mostly gets better, except for...
TT does get better every year at handling complex tax situations. Unfortunately, several years ago they screwed up the HELP section and have never fixed it. It is extremely frustrating. HELP will no longer send you to a tax section when you type in the area you need to work on. You get useless information.
All TurboTax® Offerings Reviews - Page 4352
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jazzyjj02 from
Turbo Tax Review
Ms. Tamekia was amazing, she made everything easy for me to understand and was very helpful. It was my first time filing alone and the process wasn't stressful at all.
Date published: 2022-03-15
Rated 3 out of 5 by
Jesscalvin420 from
Nice alternative to coming in person
It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by
AGIDidNotMatch from
One Annoying Problem
TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by
Jamele2021 from
TurboTax is Great!
TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by
SusmitaBose from
Very helpful!
The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by
Dessbest from
My experience
My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by
Captain Rob L4K from
Comforting to know I'm covered and complete
I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
Rated 5 out of 5 by
Pullinb from
Turbo Tax Was GREAT!
Very easy to use and follow. Great online support via chat and messenger. Recommend everyone use this. Also my tax expert ensure I used the right package for filing my tax return.
Date published: 2022-03-15
Rated 4 out of 5 by
YBTJr from
TurboTax is always clutch
Always a smooth experience with TurboTax. I am never dissappointed with this process.
Date published: 2022-03-15
Rated 3 out of 5 by
okieROSE from
TT mostly gets better, except for...
TT does get better every year at handling complex tax situations. Unfortunately, several years ago they screwed up the HELP section and have never fixed it. It is extremely frustrating. HELP will no longer send you to a tax section when you type in the area you need to work on. You get useless information.
All TurboTax® Offerings Reviews - Page 4352
Date published: 2022-03-15