TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

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Rated 1 out of 5 by from Used to be free now it's a money pit Turbotax used to be a free service now they charge $59 minimum for EACH return. so minimum is $120 to file. It's ridiculous when they are keeping like 15-20% minimum of your return if you are a single person or a couple that doesn't have kids.
Date published: 2023-04-07
Rated 5 out of 5 by from As rough as tax time can be, you make it simple. Nothing is certain except Death and Taxes; at least we have TurboTax to ease the pain of one of those demons!
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax is the worst this year Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by from price too high price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent program Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by from My Tax Consultant was awesome! Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Used to be free now it's a money pit Turbotax used to be a free service now they charge $59 minimum for EACH return. so minimum is $120 to file. It's ridiculous when they are keeping like 15-20% minimum of your return if you are a single person or a couple that doesn't have kids.
Date published: 2023-04-07
Rated 5 out of 5 by from As rough as tax time can be, you make it simple. Nothing is certain except Death and Taxes; at least we have TurboTax to ease the pain of one of those demons!
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax is the worst this year Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by from price too high price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent program Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by from My Tax Consultant was awesome! Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4341