TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from mostly good but has some bugs 1. Bugs sent me to fill out Sched C income or descriptions which I couldn't overwrite despite repeated attempts. It should have sent me back to the questions. 2. I couldn't get back to the questions that prompt filling out 1099s for rental property contractors. Also warnings about any deadlines to send out those 1099s would be helpful like Jan. 31st if necessary like W2 mailing deadlines.
Date published: 2021-02-24
Rated 5 out of 5 by from Grrrreat!!! Easy peezy!! Could not have been more efficient or better in any way!!
Date published: 2021-02-24
Rated 4 out of 5 by from good good product, easy to use, a bit costly when adding more states and charges for e-filing
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is awesome very easy to use and guide you along the way to making it a positive experience
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is amazing! I've been using TurboTax for over 6 years now and I can't complain
Date published: 2021-02-24
Rated 4 out of 5 by from A Little Difficult My California State Tax Return was rejected, due to TT's software (in an email). I found it very difficult to find the proper place to be to take care of the problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Awesome! I was concerned about how difficult my taxes would be but Turbo Tax made it very easy to follow and provided help whenever I had a question
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome help My expert sharita went above and beyond to help me figure out what was holding up my New Jersey state tax return. Sharita not only searched for answers on her own time she called me back after a couple days and with her help I was finally able to submit my full tax return with no issues I am so grateful to her!!!
Date published: 2021-02-24
Rated 3 out of 5 by from Fees are higher then last year I did all the work and still paid more then I did last year
Date published: 2021-02-24
Rated 1 out of 5 by from No Communication I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from mostly good but has some bugs 1. Bugs sent me to fill out Sched C income or descriptions which I couldn't overwrite despite repeated attempts. It should have sent me back to the questions. 2. I couldn't get back to the questions that prompt filling out 1099s for rental property contractors. Also warnings about any deadlines to send out those 1099s would be helpful like Jan. 31st if necessary like W2 mailing deadlines.
Date published: 2021-02-24
Rated 5 out of 5 by from Grrrreat!!! Easy peezy!! Could not have been more efficient or better in any way!!
Date published: 2021-02-24
Rated 4 out of 5 by from good good product, easy to use, a bit costly when adding more states and charges for e-filing
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is awesome very easy to use and guide you along the way to making it a positive experience
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is amazing! I've been using TurboTax for over 6 years now and I can't complain
Date published: 2021-02-24
Rated 4 out of 5 by from A Little Difficult My California State Tax Return was rejected, due to TT's software (in an email). I found it very difficult to find the proper place to be to take care of the problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Awesome! I was concerned about how difficult my taxes would be but Turbo Tax made it very easy to follow and provided help whenever I had a question
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome help My expert sharita went above and beyond to help me figure out what was holding up my New Jersey state tax return. Sharita not only searched for answers on her own time she called me back after a couple days and with her help I was finally able to submit my full tax return with no issues I am so grateful to her!!!
Date published: 2021-02-24
Rated 3 out of 5 by from Fees are higher then last year I did all the work and still paid more then I did last year
Date published: 2021-02-24
Rated 1 out of 5 by from No Communication I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4329