TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Good software Good software. Kind of hard to review the taxes one page at a time once is completed
Date published: 2022-03-15
Rated 1 out of 5 by from BIG DISAPPOINTMENT THIS YEAR!!!!! Every year since 1996 I have used TurboTax software products to prepare my entire family's income tax returns. This year I was very, very disappointed in the performance of TurboTax Deluxe in preparing an individual return. For some reason, I believe the completed return that I had prepared in TurboTax Deluxe (but not yet filed), was corrupted by TurboTax Business software; both of which were installed on the same computer. When I attempted to open my completed Deluxe return in order to file it, it tried to open the return using Turbo Tax Business, which it of course was not able to do; it then gave me the message: "Some formsets are not present on this machine. Please install all formsets.....ERROR 190 The result was that I could not open the completed Deluxe return and I had to start from scratch and prepare the entire return again. I was unable to get through on the phone to TurboTax using its 800 number; after many tries, I gave up and redid the entire return the next day. I noticed that the original tax return file (that would not open) is much larger than the new tax return file that I finally redid and filed. What could have caused something like this to happen??? If it was caused by something I did, I certainly would want to know in order to make sure that it never happens again. Can you give me any insight as to what may have happened? Thank you for any explanation you are able and willing to share with me.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a gift that keeps on giving! So eay and relaxing way to do my tax. Thank you very much!
Date published: 2022-03-15
Rated 2 out of 5 by from I spent hours re-entering same data. I was diligent about entering info but it seemed not to save
Date published: 2022-03-15
Rated 5 out of 5 by from Assistance I had to upgrade my version so I could understand some of what I was seeing (I assume because of changes that originated in the 2017 tax law). I worked with one person on line and had a phone call with another. Both were proficient and helpful.
Date published: 2022-03-15
Rated 2 out of 5 by from I thought it was a joke...unfortunately not I got TurboTax because I use QuickBooks Online..both are owned by Intuit so I felt like it was a safe bet. TurboTax does not import from QuickBooks Online - only desktop. There is a very painful way to get it done, but I highly, highly recommend using something else to do your taxes. I tried it, I won't be using this product again.
Date published: 2022-03-15
Rated 5 out of 5 by from best help ever Amy the specialist helped me through my entire rejection, fixed and possibly help get my rebate finally. she knows what what doing and a deserves a raise.
Date published: 2022-03-15
Rated 5 out of 5 by from My S Corp Tax Return I can't begin to tell you how long I been using Turbo Tax but in 2019 I fired my CPA after a year from establishing my S Corp because I didn't see the value in what he was doing for me but wasn't sure if I could manage the S Corp filing. I have always used Turbo Tax for my personal tax, so I took the chance, and I haven't looked back. Turbo Tax Business!
Date published: 2022-03-15
Rated 5 out of 5 by from My Go-To! Turbo tax is fast, easy and reliable. I trust them and use their services every year. I wouldn't go anywhere else!
Date published: 2022-03-15
Rated 5 out of 5 by from Taxes made simple I liked how user friendly the process is! I also used the chat feature and had a great experience with a knowledgeable helpful person.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good software Good software. Kind of hard to review the taxes one page at a time once is completed
Date published: 2022-03-15
Rated 1 out of 5 by from BIG DISAPPOINTMENT THIS YEAR!!!!! Every year since 1996 I have used TurboTax software products to prepare my entire family's income tax returns. This year I was very, very disappointed in the performance of TurboTax Deluxe in preparing an individual return. For some reason, I believe the completed return that I had prepared in TurboTax Deluxe (but not yet filed), was corrupted by TurboTax Business software; both of which were installed on the same computer. When I attempted to open my completed Deluxe return in order to file it, it tried to open the return using Turbo Tax Business, which it of course was not able to do; it then gave me the message: "Some formsets are not present on this machine. Please install all formsets.....ERROR 190 The result was that I could not open the completed Deluxe return and I had to start from scratch and prepare the entire return again. I was unable to get through on the phone to TurboTax using its 800 number; after many tries, I gave up and redid the entire return the next day. I noticed that the original tax return file (that would not open) is much larger than the new tax return file that I finally redid and filed. What could have caused something like this to happen??? If it was caused by something I did, I certainly would want to know in order to make sure that it never happens again. Can you give me any insight as to what may have happened? Thank you for any explanation you are able and willing to share with me.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a gift that keeps on giving! So eay and relaxing way to do my tax. Thank you very much!
Date published: 2022-03-15
Rated 2 out of 5 by from I spent hours re-entering same data. I was diligent about entering info but it seemed not to save
Date published: 2022-03-15
Rated 5 out of 5 by from Assistance I had to upgrade my version so I could understand some of what I was seeing (I assume because of changes that originated in the 2017 tax law). I worked with one person on line and had a phone call with another. Both were proficient and helpful.
Date published: 2022-03-15
Rated 2 out of 5 by from I thought it was a joke...unfortunately not I got TurboTax because I use QuickBooks Online..both are owned by Intuit so I felt like it was a safe bet. TurboTax does not import from QuickBooks Online - only desktop. There is a very painful way to get it done, but I highly, highly recommend using something else to do your taxes. I tried it, I won't be using this product again.
Date published: 2022-03-15
Rated 5 out of 5 by from best help ever Amy the specialist helped me through my entire rejection, fixed and possibly help get my rebate finally. she knows what what doing and a deserves a raise.
Date published: 2022-03-15
Rated 5 out of 5 by from My S Corp Tax Return I can't begin to tell you how long I been using Turbo Tax but in 2019 I fired my CPA after a year from establishing my S Corp because I didn't see the value in what he was doing for me but wasn't sure if I could manage the S Corp filing. I have always used Turbo Tax for my personal tax, so I took the chance, and I haven't looked back. Turbo Tax Business!
Date published: 2022-03-15
Rated 5 out of 5 by from My Go-To! Turbo tax is fast, easy and reliable. I trust them and use their services every year. I wouldn't go anywhere else!
Date published: 2022-03-15
Rated 5 out of 5 by from Taxes made simple I liked how user friendly the process is! I also used the chat feature and had a great experience with a knowledgeable helpful person.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4314