TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy To Follow I've used TurboTax for about 10 years now. I'm a homeowner, married with children, and a rental property. I've never had any issues with it. I decided to change to it after the tax preparer I had been using before charged too much I felt one time. So, I decided to give TurboTax a try. I've been happy with it. Using it feels intuitive. The help links you can click on as you work on it are very useful. You just need to have your documentation ready to go so you can fill in the boxes. If you have that, it's a breeze. And if you're not sure, the program helps to guide you.
Date published: 2021-05-18
Rated 3 out of 5 by from Gets the job done but still complicated Still very difficult for the average person to understand the sections and forms. The help section needs work and instructions such as "jump to the form" are not available. There should be more thorough help guidance. You should also be able to manually add forms, I did not see that feature.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax saved the day! Great Experience! Love the partnership with Uber Eats!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo does the job I like how it checks for errors. This is very helpful when you are looking for the correct entry and forms.
Date published: 2021-05-18
Rated 5 out of 5 by from amazing easy and great always a pleasure would keep recommending
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Turbo Tax lives up to it's name- fast, easy, and accurate
Date published: 2021-05-18
Rated 5 out of 5 by from went by realy fast it was a great experience it was relaxing, i thought it was going to take longefr
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is helpful Tammy was able to help resolve my complicated issues. Paying for the upgrade was well worth the sense of security to have your taxes filed correctly without the headache. Tammy was very kind and humorous throughout the entire process.
Date published: 2021-05-18
Rated 4 out of 5 by from Long time user of Turbotax...Love it!! I am a long time user of your product for over 20 years now and truly love using it; however, this year and last year I ran into the same issue where it wouldn't populate the sales tax amount and I had to go digging around for how to make it put in an amount. I had to research what amount to put in there. I eventually found help on intuit website on the community support page, but it took me a while just to get past this one amount same as last year. I wish you would fix it please. Here's the link that walked me through forcing it to do what I needed it to ask me to fill in the missing pieces. https://ttlc.intuit.com/community/state-taxes/discussion/i-cant-finish-up-its-asking-me-for-total-sales-tax-and-local-tax/01/734458#M34271 Also, when it came to the summary, it would not show me the DMV amount for this year and it did that last year too. I tried to re-enter it and it still wouldn't show, then I had to go to forms to make sure it was really there and it was, so hopefully it's all good since I see it on the worksheets. Thank you for a great product.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX MAKES FILING TAXES, EASY. TURBO TAX WALKS YOU THROUGH THE STEPS TO FILING TAXES LIKE YOUR MOTHER OR FATHER WOULD.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 432
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy To Follow I've used TurboTax for about 10 years now. I'm a homeowner, married with children, and a rental property. I've never had any issues with it. I decided to change to it after the tax preparer I had been using before charged too much I felt one time. So, I decided to give TurboTax a try. I've been happy with it. Using it feels intuitive. The help links you can click on as you work on it are very useful. You just need to have your documentation ready to go so you can fill in the boxes. If you have that, it's a breeze. And if you're not sure, the program helps to guide you.
Date published: 2021-05-18
Rated 3 out of 5 by from Gets the job done but still complicated Still very difficult for the average person to understand the sections and forms. The help section needs work and instructions such as "jump to the form" are not available. There should be more thorough help guidance. You should also be able to manually add forms, I did not see that feature.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax saved the day! Great Experience! Love the partnership with Uber Eats!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo does the job I like how it checks for errors. This is very helpful when you are looking for the correct entry and forms.
Date published: 2021-05-18
Rated 5 out of 5 by from amazing easy and great always a pleasure would keep recommending
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Turbo Tax lives up to it's name- fast, easy, and accurate
Date published: 2021-05-18
Rated 5 out of 5 by from went by realy fast it was a great experience it was relaxing, i thought it was going to take longefr
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is helpful Tammy was able to help resolve my complicated issues. Paying for the upgrade was well worth the sense of security to have your taxes filed correctly without the headache. Tammy was very kind and humorous throughout the entire process.
Date published: 2021-05-18
Rated 4 out of 5 by from Long time user of Turbotax...Love it!! I am a long time user of your product for over 20 years now and truly love using it; however, this year and last year I ran into the same issue where it wouldn't populate the sales tax amount and I had to go digging around for how to make it put in an amount. I had to research what amount to put in there. I eventually found help on intuit website on the community support page, but it took me a while just to get past this one amount same as last year. I wish you would fix it please. Here's the link that walked me through forcing it to do what I needed it to ask me to fill in the missing pieces. https://ttlc.intuit.com/community/state-taxes/discussion/i-cant-finish-up-its-asking-me-for-total-sales-tax-and-local-tax/01/734458#M34271 Also, when it came to the summary, it would not show me the DMV amount for this year and it did that last year too. I tried to re-enter it and it still wouldn't show, then I had to go to forms to make sure it was really there and it was, so hopefully it's all good since I see it on the worksheets. Thank you for a great product.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX MAKES FILING TAXES, EASY. TURBO TAX WALKS YOU THROUGH THE STEPS TO FILING TAXES LIKE YOUR MOTHER OR FATHER WOULD.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 432