TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Frustrating I had no problem with the accountant, I hated that I was forced to log in to the platform each time (plus multi factor authentication) to read and reply to messages, there is no good reason why one should be prevented from communicating through email, you are making things more difficult than they need to be, it’s poor user experience, and also there were other issues with the site. For example it was glitching out and not letting me enter my bank information, I had to log in and out again, and there were times where it wasn’t clear what to do next, for example I had to return to the “steps” section without being prompted and saw new steps there, but that was easy to miss because I wasn’t notified there were new steps there.
Date published: 2022-03-22
Rated 2 out of 5 by from Meh Turbo Tax is OK. I have received 2 letters from the IRS the past 2 years due to incorrect submission information. Each time I need to recorrect the forms
Date published: 2022-03-22
Rated 5 out of 5 by from Don't know what I would do without it! Big fan of Turbotax. Easy to use. Simple questions. Before you know it, you are done.
Date published: 2022-03-22
Rated 5 out of 5 by from Great experience with TurboTax Very easy to use, able to ask questions from online or chat assistance.
Date published: 2022-03-22
Rated 4 out of 5 by from Good Great job no comments did awesome work thanks have a blessed day
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Free Easy and fast. Lets wait and see how the Fed likes it
Date published: 2022-03-22
Rated 2 out of 5 by from Turbo Tax is worse than previous years TT will not print or send for e-filing while other non-TT pages will print.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax was great! Had absolutely no issues. TurboTax walked me through everything and I had a rental and a sale of rental property this year so issues that needed proper resolution and unusual reporting
Date published: 2022-03-22
Rated 3 out of 5 by from Frustrated Had a difficult time installing this due to my new security software. Even though I used Turbo Tax last year, I could get any help finding my AGI.
Date published: 2022-03-22
Rated 5 out of 5 by from Love turbo tax They were great helped me all the way through a complex tax season
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4295
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating I had no problem with the accountant, I hated that I was forced to log in to the platform each time (plus multi factor authentication) to read and reply to messages, there is no good reason why one should be prevented from communicating through email, you are making things more difficult than they need to be, it’s poor user experience, and also there were other issues with the site. For example it was glitching out and not letting me enter my bank information, I had to log in and out again, and there were times where it wasn’t clear what to do next, for example I had to return to the “steps” section without being prompted and saw new steps there, but that was easy to miss because I wasn’t notified there were new steps there.
Date published: 2022-03-22
Rated 2 out of 5 by from Meh Turbo Tax is OK. I have received 2 letters from the IRS the past 2 years due to incorrect submission information. Each time I need to recorrect the forms
Date published: 2022-03-22
Rated 5 out of 5 by from Don't know what I would do without it! Big fan of Turbotax. Easy to use. Simple questions. Before you know it, you are done.
Date published: 2022-03-22
Rated 5 out of 5 by from Great experience with TurboTax Very easy to use, able to ask questions from online or chat assistance.
Date published: 2022-03-22
Rated 4 out of 5 by from Good Great job no comments did awesome work thanks have a blessed day
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Free Easy and fast. Lets wait and see how the Fed likes it
Date published: 2022-03-22
Rated 2 out of 5 by from Turbo Tax is worse than previous years TT will not print or send for e-filing while other non-TT pages will print.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax was great! Had absolutely no issues. TurboTax walked me through everything and I had a rental and a sale of rental property this year so issues that needed proper resolution and unusual reporting
Date published: 2022-03-22
Rated 3 out of 5 by from Frustrated Had a difficult time installing this due to my new security software. Even though I used Turbo Tax last year, I could get any help finding my AGI.
Date published: 2022-03-22
Rated 5 out of 5 by from Love turbo tax They were great helped me all the way through a complex tax season
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4295