TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from better, but still weak in some areas my email, cell #, and state data was entered but not used to populated later questions
Date published: 2021-04-05
Rated 2 out of 5 by from 2nd time using Turbo Tax I am not confident that the "Other State" return is right. The amount Turbo Tax came up with was WAY MORE than what we actually earned in the other sate, but there was no way to make a change. There was a place to enter a corrected amount, but that did not carry forward. Now I have to hire an expert to review everything for me. It also pulled in my work email vs my home email and showed my husband's name as the owner of the CC we used to pay with (even though it was my card & I entered MY name) & I was not able to correct any of this info. Probably won't use it again.
Date published: 2021-04-05
Rated 3 out of 5 by from Cant Access Previous Year It doesnt do a good job of import information from previous years. i have to keep filling out information that turbo tax should already know. It also doesnt keep any of my previous tax information. It keeps saying I might have a different account. No i only have one turbotax account.
Date published: 2021-04-05
Rated 5 out of 5 by from it was easy and fast. it was very is to use and fast. so over all i like this setup
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is really cool I was provided the necessary help and the explaination was given as expected.
Date published: 2021-04-05
Rated 2 out of 5 by from Unfortunately this may be my last year w/TurboTax Although I have happily filed my taxes with TurboTax for the last 20 years this may be the last year I am able to file with TurboTax due to your requirement that I update (on Mac) to OS 15 (Catalina). My computer as well as some of my essential software will not update to Catalina unfortunately and I may well be reduced to filing with one of the competing ”walk-in" Tax services. My low rating, above, does not actually reflect my overall "high" rating of TurboTax, and although I certainly understand your desire to use the latest OS, I am certainly saddened that I will be forced to make a decision in the future to use another source.
Date published: 2021-04-05
Rated 5 out of 5 by from Great site! This site makes something that can be stressful and confusing into a process that is easy and efficient.
Date published: 2021-04-05
Rated 3 out of 5 by from I knew more than professional support Professional support helped as much as they knew. I figured the issues out myself since they did not not know how. They did provide me as much time as I needed.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Experience Very helpful and easy to navigate. Will be using again.
Date published: 2021-04-05
Rated 5 out of 5 by from Been using it for years! I've been using turbotax for years! It's super easy to use and the service is always helpful!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4280
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from better, but still weak in some areas my email, cell #, and state data was entered but not used to populated later questions
Date published: 2021-04-05
Rated 2 out of 5 by from 2nd time using Turbo Tax I am not confident that the "Other State" return is right. The amount Turbo Tax came up with was WAY MORE than what we actually earned in the other sate, but there was no way to make a change. There was a place to enter a corrected amount, but that did not carry forward. Now I have to hire an expert to review everything for me. It also pulled in my work email vs my home email and showed my husband's name as the owner of the CC we used to pay with (even though it was my card & I entered MY name) & I was not able to correct any of this info. Probably won't use it again.
Date published: 2021-04-05
Rated 3 out of 5 by from Cant Access Previous Year It doesnt do a good job of import information from previous years. i have to keep filling out information that turbo tax should already know. It also doesnt keep any of my previous tax information. It keeps saying I might have a different account. No i only have one turbotax account.
Date published: 2021-04-05
Rated 5 out of 5 by from it was easy and fast. it was very is to use and fast. so over all i like this setup
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is really cool I was provided the necessary help and the explaination was given as expected.
Date published: 2021-04-05
Rated 2 out of 5 by from Unfortunately this may be my last year w/TurboTax Although I have happily filed my taxes with TurboTax for the last 20 years this may be the last year I am able to file with TurboTax due to your requirement that I update (on Mac) to OS 15 (Catalina). My computer as well as some of my essential software will not update to Catalina unfortunately and I may well be reduced to filing with one of the competing ”walk-in" Tax services. My low rating, above, does not actually reflect my overall "high" rating of TurboTax, and although I certainly understand your desire to use the latest OS, I am certainly saddened that I will be forced to make a decision in the future to use another source.
Date published: 2021-04-05
Rated 5 out of 5 by from Great site! This site makes something that can be stressful and confusing into a process that is easy and efficient.
Date published: 2021-04-05
Rated 3 out of 5 by from I knew more than professional support Professional support helped as much as they knew. I figured the issues out myself since they did not not know how. They did provide me as much time as I needed.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Experience Very helpful and easy to navigate. Will be using again.
Date published: 2021-04-05
Rated 5 out of 5 by from Been using it for years! I've been using turbotax for years! It's super easy to use and the service is always helpful!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4280