TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Mostly great You had a problem with your software. Was able to communication with your support staff .Khadisha was great documenting problem. Got an incident #INV13053. Problem was I never heard back from anyone. Problem was "fixed" by not rejecting return but info was still rejected on input form
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I had been paying for tax preparation for years. I started with Turbo Tax in 2014 and have never looked back. Simple walk through instructions help you learn about the tax changes each year. Easy to understand and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Vanessa is wonderful It appeared to work with Vanessa's help. I'll buy Turbotax again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Great tool First time wanted the second look because of the need to use form 2210. Felt good talking live to an expert.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax is good Turbotax is super easy just follow simple questions and they do the rest for you.
Date published: 2021-04-12
Rated 5 out of 5 by from awesome thank you Good and Good and Good and Good and Good and Good!
Date published: 2021-04-12
Rated 4 out of 5 by from Relatively easy to use My favorite part is importing all the documents from the financial institutions. It is so nice not having to manually enter all of the data for 1099-INT/DIV/B. Sometimes the tool seems a little too high level. It hides the actual forms that are being filled out and I wish I could see the real form and what I am supposed to be entering. It shouldn't ask for stuff that is no longer being used (deductions that don't count).
Date published: 2021-04-12
Rated 5 out of 5 by from So simple Step by step was perfect and easy to follow. If you have a simple return I would recommend this.
Date published: 2021-04-12
Rated 4 out of 5 by from great great I love turbo tax its the best. I use it all the time
Date published: 2021-04-12
Rated 2 out of 5 by from "free" always interesting that you say its free then try charging 140 to submit
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4277
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly great You had a problem with your software. Was able to communication with your support staff .Khadisha was great documenting problem. Got an incident #INV13053. Problem was I never heard back from anyone. Problem was "fixed" by not rejecting return but info was still rejected on input form
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I had been paying for tax preparation for years. I started with Turbo Tax in 2014 and have never looked back. Simple walk through instructions help you learn about the tax changes each year. Easy to understand and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Vanessa is wonderful It appeared to work with Vanessa's help. I'll buy Turbotax again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Great tool First time wanted the second look because of the need to use form 2210. Felt good talking live to an expert.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax is good Turbotax is super easy just follow simple questions and they do the rest for you.
Date published: 2021-04-12
Rated 5 out of 5 by from awesome thank you Good and Good and Good and Good and Good and Good!
Date published: 2021-04-12
Rated 4 out of 5 by from Relatively easy to use My favorite part is importing all the documents from the financial institutions. It is so nice not having to manually enter all of the data for 1099-INT/DIV/B. Sometimes the tool seems a little too high level. It hides the actual forms that are being filled out and I wish I could see the real form and what I am supposed to be entering. It shouldn't ask for stuff that is no longer being used (deductions that don't count).
Date published: 2021-04-12
Rated 5 out of 5 by from So simple Step by step was perfect and easy to follow. If you have a simple return I would recommend this.
Date published: 2021-04-12
Rated 4 out of 5 by from great great I love turbo tax its the best. I use it all the time
Date published: 2021-04-12
Rated 2 out of 5 by from "free" always interesting that you say its free then try charging 140 to submit
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4277