TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 3 out of 5 by
Scott Patriots Day from
Too many unnecessary Questions/Too many Upsells
I am familiar with this software and have been using it for a number of years. Usually, I can say it's getting better - but not this year. I really didn't need to upgrade to a pricier "Premier" from 'Deluxe" - at least not for the reasons given on my screen about buying and selling stocks and bonds/crypto-currency etc, My situation was well in hand with the Deluxe version for $49. I really feel I got backed into something without sufficient explanation - and the virtual assistant was less than adequate in dealing with even the most rudimentary questions. I'm considering my options next year. As for the software questions; are these from the IRS or Turbo tax?It just seemed to draw out the process at the end far more than in previous years.
Date published: 2022-04-19
Rated 5 out of 5 by
Zenifer from
Easy, simple, and satisfying.
Waited until the last minute (or last evening!!) to file on time. It was easy and almost effortless.
Date published: 2022-04-19
Rated 2 out of 5 by
Vanni2018 from
Not as easy to use as it says it is
I had a really hard time getting them to file. Spent a lot of Time trying to get them to send. I filed for a payment plan for my state taxes. Still don’t know if I did it right!
Date published: 2022-04-19
Rated 5 out of 5 by
casualty star from
my turbo tax expert ws sooo sweet
i have a disorder which enabled me to read as easily but my turbo tax expert was sooo sweet and patient i appreciate people like her thanks turbo tax
Date published: 2022-04-19
Rated 4 out of 5 by
geee96 from
Fast & Easy!
This was my first time filing my taxes online, TurboTax was helpful, fast, and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by
Karlmax from
Precise and just amazing
This is the best tax system I have ever used. Extremely user friendly
Date published: 2022-04-19
Rated 5 out of 5 by
Brisasdasd from
:)
This was great. This was great. This was great. This was great. This was great.
Date published: 2022-04-19
Rated 3 out of 5 by
Memyselfandi11111 from
Finally done!
Not too hard to follow, but state was a little more difficult due to living in more than one state this year
Date published: 2022-04-19
Rated 2 out of 5 by
johnt05 from
Fee stuck and charged more than was showing
I saw that I was owing $173.00 at first state and federal, but then when paying it stated that I was having to pay $217.00. What?? I was unable to downgrade and use the basic form. I was having to use the upgrades version. A little surprised I was not as easy as it usually is every year.
Date published: 2022-04-19
Rated 5 out of 5 by
Tubbs99 from
TurboTax is easy to use
Super simple. Super fast. Was able to file mine and my partners
All TurboTax® Offerings Reviews - Page 427
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Scott Patriots Day from
Too many unnecessary Questions/Too many Upsells
I am familiar with this software and have been using it for a number of years. Usually, I can say it's getting better - but not this year. I really didn't need to upgrade to a pricier "Premier" from 'Deluxe" - at least not for the reasons given on my screen about buying and selling stocks and bonds/crypto-currency etc, My situation was well in hand with the Deluxe version for $49. I really feel I got backed into something without sufficient explanation - and the virtual assistant was less than adequate in dealing with even the most rudimentary questions. I'm considering my options next year. As for the software questions; are these from the IRS or Turbo tax?It just seemed to draw out the process at the end far more than in previous years.
Date published: 2022-04-19
Rated 5 out of 5 by
Zenifer from
Easy, simple, and satisfying.
Waited until the last minute (or last evening!!) to file on time. It was easy and almost effortless.
Date published: 2022-04-19
Rated 2 out of 5 by
Vanni2018 from
Not as easy to use as it says it is
I had a really hard time getting them to file. Spent a lot of Time trying to get them to send. I filed for a payment plan for my state taxes. Still don’t know if I did it right!
Date published: 2022-04-19
Rated 5 out of 5 by
casualty star from
my turbo tax expert ws sooo sweet
i have a disorder which enabled me to read as easily but my turbo tax expert was sooo sweet and patient i appreciate people like her thanks turbo tax
Date published: 2022-04-19
Rated 4 out of 5 by
geee96 from
Fast & Easy!
This was my first time filing my taxes online, TurboTax was helpful, fast, and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by
Karlmax from
Precise and just amazing
This is the best tax system I have ever used. Extremely user friendly
Date published: 2022-04-19
Rated 5 out of 5 by
Brisasdasd from
:)
This was great. This was great. This was great. This was great. This was great.
Date published: 2022-04-19
Rated 3 out of 5 by
Memyselfandi11111 from
Finally done!
Not too hard to follow, but state was a little more difficult due to living in more than one state this year
Date published: 2022-04-19
Rated 2 out of 5 by
johnt05 from
Fee stuck and charged more than was showing
I saw that I was owing $173.00 at first state and federal, but then when paying it stated that I was having to pay $217.00. What?? I was unable to downgrade and use the basic form. I was having to use the upgrades version. A little surprised I was not as easy as it usually is every year.
Date published: 2022-04-19
Rated 5 out of 5 by
Tubbs99 from
TurboTax is easy to use
Super simple. Super fast. Was able to file mine and my partners
All TurboTax® Offerings Reviews - Page 427
Date published: 2022-04-19