TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from hidden fee at end Everything was going fine until i saws the $40 dollar fee for using the taxes to pay for my return. I wanted live help at one point and had to wait until Saturday for an appointment. They gave an option to have a live expert but i had to get the $95 tier package. I had no choice since I already was 2 hours into my taxes and am not too sure on doing them on my own. At the end i never even got them reviewed by someone before finalizing! Turbotax would be better if they were just upfront about these things instead of having you waste your time putting all the information in and then saying oh hey guess what its not free for you so you have to pay.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax gets it done My family doesn't have complex tax situations, but I am confident in my return and getting the maximum deductions and credits using turbotax. the "?" pop up guides make it even easier.
Date published: 2021-02-24
Rated 5 out of 5 by from Super user friendly Did not need a live expert, It was that easy and quick
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! LIVE HELP OPTION IS INCREDIBLE. ALL THE EXPERTS ARE ARE EXTREMELY KNOWLEDGEABLE AND HELPFUL
Date published: 2021-02-24
Rated 5 out of 5 by from Glad to be done Helped greatly with changes in tax law and keeping organized.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use Andre was personable and was thorough and prompt in answering questions. I would recommend him to friends.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very user friendly! This is my tenth or so year of using Turbo Tax and I think they get easier to use every year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awesome Great and easy to use, third year using Turbotax I will be using Turbotax again next year
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax did me right It was very simple and smooth process.. Ir did just what it was supposed to and very well Thank you!!
Date published: 2021-02-24
Rated 4 out of 5 by from Very User Friendly TurboTax is so user friendly. Especially for people that have never tried to file their own taxes. This program is super easy to use, asks all the right questions. I DONT LIKE THAT IT ISNT REALLY FREE
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4246
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from hidden fee at end Everything was going fine until i saws the $40 dollar fee for using the taxes to pay for my return. I wanted live help at one point and had to wait until Saturday for an appointment. They gave an option to have a live expert but i had to get the $95 tier package. I had no choice since I already was 2 hours into my taxes and am not too sure on doing them on my own. At the end i never even got them reviewed by someone before finalizing! Turbotax would be better if they were just upfront about these things instead of having you waste your time putting all the information in and then saying oh hey guess what its not free for you so you have to pay.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax gets it done My family doesn't have complex tax situations, but I am confident in my return and getting the maximum deductions and credits using turbotax. the "?" pop up guides make it even easier.
Date published: 2021-02-24
Rated 5 out of 5 by from Super user friendly Did not need a live expert, It was that easy and quick
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! LIVE HELP OPTION IS INCREDIBLE. ALL THE EXPERTS ARE ARE EXTREMELY KNOWLEDGEABLE AND HELPFUL
Date published: 2021-02-24
Rated 5 out of 5 by from Glad to be done Helped greatly with changes in tax law and keeping organized.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use Andre was personable and was thorough and prompt in answering questions. I would recommend him to friends.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very user friendly! This is my tenth or so year of using Turbo Tax and I think they get easier to use every year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awesome Great and easy to use, third year using Turbotax I will be using Turbotax again next year
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax did me right It was very simple and smooth process.. Ir did just what it was supposed to and very well Thank you!!
Date published: 2021-02-24
Rated 4 out of 5 by from Very User Friendly TurboTax is so user friendly. Especially for people that have never tried to file their own taxes. This program is super easy to use, asks all the right questions. I DONT LIKE THAT IT ISNT REALLY FREE
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4246