TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super EZ Easiest to file your income tax with maximum returns! I actually enjoy doing my tax returns every year! I've used professional CPA's in the past, I always get a bigger return w/ TurboTax and it costs less than hiring a CPA.
Date published: 2021-04-03
Rated 3 out of 5 by from Turbotax is confusing I completed my taxes properly (pretty simple requirements) and have been rejected 3X so far for AGI from prior year (which I did in Turbotax). I have followed the instructions and pulled the IRS prior year taxes and still getting rejected for the same thing - this has never happened in the 5+ years of using Turbotax. I also found the selection boxes for the different products to be worded in a confusing manner. I also didn't like the credit Karma which seemed like a new option from 2019 - I just want to do my taxes and submit, not be bothered with a lot of confusing selections.
Date published: 2021-04-03
Rated 5 out of 5 by from 10 years strong! I've been using Turbo Tax for over 10 years and have no plans of changing. The program walks you through every scenario to maximize your refund and prepares you for bigger refunds in the future. Loyal customer here!!
Date published: 2021-04-03
Rated 4 out of 5 by from EASY TO NAVIGATE. CIRCUITOUS AT TIMES. DID NOT WORK WITH AN EXPERT. THERE ARE TIMES DURING THE FILLING OUT OF THE QUESTIONS THAT IT GETS CIRCUITOUS AND REQUESTS FOR THINGS THAT ARE ON A IRS DOCUMENT ARE NOT EXPLAINED VERY WELL.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo tax is the best I've been using turbotax for 3 years n I love it..so convenient
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax - well worth it! I have been using this service for years. It is convenient - I can log off. Go find the document I misplaced Come back and pick up where I left off. The program also helps me file both my federal and state taxes .
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to file My taxes are fairly as easy as it gets. Turbo tax makes it quick and fast. No hassles. Thank you.
Date published: 2021-04-03
Rated 4 out of 5 by from Quality of live help needs to improve While the interactions looks friendly, did not get a feeling that the live support is really reviewing all the information and providing support or affirmations in a knowledgeable fashion.
Date published: 2021-04-03
Rated 4 out of 5 by from Easy to use We have pretty simple returns and TT makes it super easy to file and not even leave the house.
Date published: 2021-04-03
Rated 4 out of 5 by from Software is adequate - explanations ok i have been using this software for over 10 years and have been satisfied with it. the explanations for specific things (e.g., bond premium deductions) are written in a manner that is difficult to understand for a non tax professional. would be great if TurboTax could have an English teacher without specialization in taxes review the explanations this might improve ease of use. Otherwise, the incorporation of information, either from download or from manual entry through interview, is easy.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4244
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super EZ Easiest to file your income tax with maximum returns! I actually enjoy doing my tax returns every year! I've used professional CPA's in the past, I always get a bigger return w/ TurboTax and it costs less than hiring a CPA.
Date published: 2021-04-03
Rated 3 out of 5 by from Turbotax is confusing I completed my taxes properly (pretty simple requirements) and have been rejected 3X so far for AGI from prior year (which I did in Turbotax). I have followed the instructions and pulled the IRS prior year taxes and still getting rejected for the same thing - this has never happened in the 5+ years of using Turbotax. I also found the selection boxes for the different products to be worded in a confusing manner. I also didn't like the credit Karma which seemed like a new option from 2019 - I just want to do my taxes and submit, not be bothered with a lot of confusing selections.
Date published: 2021-04-03
Rated 5 out of 5 by from 10 years strong! I've been using Turbo Tax for over 10 years and have no plans of changing. The program walks you through every scenario to maximize your refund and prepares you for bigger refunds in the future. Loyal customer here!!
Date published: 2021-04-03
Rated 4 out of 5 by from EASY TO NAVIGATE. CIRCUITOUS AT TIMES. DID NOT WORK WITH AN EXPERT. THERE ARE TIMES DURING THE FILLING OUT OF THE QUESTIONS THAT IT GETS CIRCUITOUS AND REQUESTS FOR THINGS THAT ARE ON A IRS DOCUMENT ARE NOT EXPLAINED VERY WELL.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo tax is the best I've been using turbotax for 3 years n I love it..so convenient
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax - well worth it! I have been using this service for years. It is convenient - I can log off. Go find the document I misplaced Come back and pick up where I left off. The program also helps me file both my federal and state taxes .
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to file My taxes are fairly as easy as it gets. Turbo tax makes it quick and fast. No hassles. Thank you.
Date published: 2021-04-03
Rated 4 out of 5 by from Quality of live help needs to improve While the interactions looks friendly, did not get a feeling that the live support is really reviewing all the information and providing support or affirmations in a knowledgeable fashion.
Date published: 2021-04-03
Rated 4 out of 5 by from Easy to use We have pretty simple returns and TT makes it super easy to file and not even leave the house.
Date published: 2021-04-03
Rated 4 out of 5 by from Software is adequate - explanations ok i have been using this software for over 10 years and have been satisfied with it. the explanations for specific things (e.g., bond premium deductions) are written in a manner that is difficult to understand for a non tax professional. would be great if TurboTax could have an English teacher without specialization in taxes review the explanations this might improve ease of use. Otherwise, the incorporation of information, either from download or from manual entry through interview, is easy.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4244