TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
NCKC from
TurboTax is clunkier than necessary
TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by
Ritvars from
Cannot handle credit cards
Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by
DDanne16 from
Turbo Tax
The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by
Palisa from
Review
I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by
sabrina k91 from
taxes is a pain the customer service is amazing
well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by
ASoftwareEngr from
Not well thought out.
I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by
Kelley Anne from
Turbo tax is great
I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by
Dan12121 from
Awesome platform, limited solutions
Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by
TC Business from
Turbo tax is a great product
I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by
Mariepena91 from
aswomeon
good customer service and help good i was satisfaction
All TurboTax® Offerings Reviews - Page 4233
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
NCKC from
TurboTax is clunkier than necessary
TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by
Ritvars from
Cannot handle credit cards
Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by
DDanne16 from
Turbo Tax
The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by
Palisa from
Review
I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by
sabrina k91 from
taxes is a pain the customer service is amazing
well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by
ASoftwareEngr from
Not well thought out.
I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by
Kelley Anne from
Turbo tax is great
I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by
Dan12121 from
Awesome platform, limited solutions
Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by
TC Business from
Turbo tax is a great product
I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by
Mariepena91 from
aswomeon
good customer service and help good i was satisfaction
All TurboTax® Offerings Reviews - Page 4233
Date published: 2022-03-16