TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by from Review I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by from taxes is a pain the customer service is amazing well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by from Not well thought out. I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is great I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by from Awesome platform, limited solutions Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is a great product I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by from aswomeon good customer service and help good i was satisfaction
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4233
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by from Review I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by from taxes is a pain the customer service is amazing well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by from Not well thought out. I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is great I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by from Awesome platform, limited solutions Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is a great product I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by from aswomeon good customer service and help good i was satisfaction
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4233