TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 return with turbo tax On the federal return I forgot to put my son's SSN, but turbotax didn't alert me to this. I kept wondering why it kept rejecting my head of household selection. I finally realized that they were not counting my son as a dependent because I didn't put his SSN on the form even though I had him listed as a dependent. Why didn't Turbotax alert me to this before I left the page? It took me a while to understand what was going on. That needs to be fixed. Another issue - I had to search for the 529 educational tax credit on my VA tax return. Even though information pulls from the federal form for the state, you should automatically go thru each step of the state form since their are some credits or deductibles that states have that are not offered on the federal level. Overall the experience was a little frustrating. I may use turbotax again next year. I haven't decided yet.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND AESY TO UNDESTAND I HAVE BEING USING TURBOTAX FOR OVER THREE DECADES AND I AM VERY PLEASE WITH YHE WAY IT EXPLAIN THE QUESTIONS AND VERY EASY USER FRIENDLY. THANKS
Date published: 2021-05-16
Rated 5 out of 5 by from helped me out again this year Thanks! You were a big help! I don't think I could have done it this year without you.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is the only way! Turbotax makes filing taxes easy and from home. I don't know what I would do without it.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Service and Usability Nicole, the representative I spoke with, was extremely helpful and experienced.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to follow. I had to speak to a live person twice and both were extremely helpful and walked me through the areas of my concern.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good but harder to use each year YES LIVE EXPERTS HELPED ME JUST FINE, USED ONCE, This year had more issues using it> only had a little trouble last year. It seems to be getting a little harder to use.
Date published: 2021-05-16
Rated 5 out of 5 by from very easy to use and understand Walked me through filing step by step, inputted data as needed, basically what is known as plug and play
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy to Use! Easy to use and file with TurboTax! It also let me pick my day to pay my taxes for state and federal.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Saves the Day - Again Thank you for the easy-to-follow, step-by-step guidance. You are my hero (every year).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 return with turbo tax On the federal return I forgot to put my son's SSN, but turbotax didn't alert me to this. I kept wondering why it kept rejecting my head of household selection. I finally realized that they were not counting my son as a dependent because I didn't put his SSN on the form even though I had him listed as a dependent. Why didn't Turbotax alert me to this before I left the page? It took me a while to understand what was going on. That needs to be fixed. Another issue - I had to search for the 529 educational tax credit on my VA tax return. Even though information pulls from the federal form for the state, you should automatically go thru each step of the state form since their are some credits or deductibles that states have that are not offered on the federal level. Overall the experience was a little frustrating. I may use turbotax again next year. I haven't decided yet.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND AESY TO UNDESTAND I HAVE BEING USING TURBOTAX FOR OVER THREE DECADES AND I AM VERY PLEASE WITH YHE WAY IT EXPLAIN THE QUESTIONS AND VERY EASY USER FRIENDLY. THANKS
Date published: 2021-05-16
Rated 5 out of 5 by from helped me out again this year Thanks! You were a big help! I don't think I could have done it this year without you.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is the only way! Turbotax makes filing taxes easy and from home. I don't know what I would do without it.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Service and Usability Nicole, the representative I spoke with, was extremely helpful and experienced.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to follow. I had to speak to a live person twice and both were extremely helpful and walked me through the areas of my concern.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good but harder to use each year YES LIVE EXPERTS HELPED ME JUST FINE, USED ONCE, This year had more issues using it> only had a little trouble last year. It seems to be getting a little harder to use.
Date published: 2021-05-16
Rated 5 out of 5 by from very easy to use and understand Walked me through filing step by step, inputted data as needed, basically what is known as plug and play
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy to Use! Easy to use and file with TurboTax! It also let me pick my day to pay my taxes for state and federal.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Saves the Day - Again Thank you for the easy-to-follow, step-by-step guidance. You are my hero (every year).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4231