TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Charged me too much this year. I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by from Nice and easy, TurboTax, I love it! I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax had bugs in it for 2020 Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Accurate! It's easy to file with Turbo Tax. They ask all the necessary questions to get your best return!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax has a couple of minor bugs For some reason you'll find yourself entering the same information several times as it seems to want to revert to your previous year taxes
Date published: 2021-02-25
Rated 1 out of 5 by from made me go to self employment It made me upgrade to self employment and then at the end after I had paid said there was a problem with it. Then it wouldn't let me clear and start over so I had to just go with it.
Date published: 2021-02-25
Rated 2 out of 5 by from Took too long for form 2210 to be added Took too long for form 2210 to be added after IRS released it. Also difficult to make changes. Was asking for info for form 2210 that should have automatically filled in. Also the review process took me in circles asking the same questions several times.
Date published: 2021-02-25
Rated 5 out of 5 by from love it I really know that this is a greaat system for us nobodys because it knows which questions to ask and which things i need , it s great
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great First time using TurboTax was very easy. Help was easy to understand
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4227
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Charged me too much this year. I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by from Nice and easy, TurboTax, I love it! I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax had bugs in it for 2020 Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Accurate! It's easy to file with Turbo Tax. They ask all the necessary questions to get your best return!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax has a couple of minor bugs For some reason you'll find yourself entering the same information several times as it seems to want to revert to your previous year taxes
Date published: 2021-02-25
Rated 1 out of 5 by from made me go to self employment It made me upgrade to self employment and then at the end after I had paid said there was a problem with it. Then it wouldn't let me clear and start over so I had to just go with it.
Date published: 2021-02-25
Rated 2 out of 5 by from Took too long for form 2210 to be added Took too long for form 2210 to be added after IRS released it. Also difficult to make changes. Was asking for info for form 2210 that should have automatically filled in. Also the review process took me in circles asking the same questions several times.
Date published: 2021-02-25
Rated 5 out of 5 by from love it I really know that this is a greaat system for us nobodys because it knows which questions to ask and which things i need , it s great
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great First time using TurboTax was very easy. Help was easy to understand
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4227