TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is awesome!! I had an amazing experience with a live agent. His name is John. John went beyond what a highly rated agent does. He thoroughly researched the very best option for my question; went the extra mile with a follow up call. He took it to the highest level in offering to contact me after verifying his response was the best answer to resolve my issue. The decision to select Live is the best way to guaranteed your filing is accurate!!
Date published: 2022-03-23
Rated 5 out of 5 by from Great Experience Keith was great throughout the process. I can tell he has a lot of knowledge and was able to guide me. Always friendly and professional. I feel Keith was on my side and allowed to get the maximum refund possible!
Date published: 2022-03-23
Rated 5 out of 5 by from Easy Filing! Anything I was confused about was cleared up the majority of the time. Very straightforward instructions
Date published: 2022-03-23
Rated 2 out of 5 by from was not free I have been using Turbotax ever since I started to file my taxes. In the past I had great experiences using the software.. However, this year I had a lot of difficultly navigating the site and found it impossible to finish my taxes without upgrading. disappointed this year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is the best!! The experts were helpful in every way especially to me being in the military
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is seamless and user friendly!! It was easy to use and thorough covering all possible scenarios and areas.
Date published: 2022-03-23
Rated 5 out of 5 by from EASY THIS WAS VERY EASY TO DO, AND GOT A GREAT REFUND BACK
Date published: 2022-03-23
Rated 1 out of 5 by from terrible i paid for deluxe which was 59$ and i ended up paying a total of 147$ out of no where.
Date published: 2022-03-23
Rated 1 out of 5 by from Horrible There was no warning that when I e-filed my federal return and my state return couldn't be e-filed yet, that I wouldn't be able to e-file my state return afterwards when the CA documents were ready. And the stupid program tried to e-file my federal return again, even though it had been accepted by the IRS and I already received my refund. My main page showed that the IRS accepted the return, yet it tried to e-file the federal return again.
Date published: 2022-03-23
Rated 4 out of 5 by from I'm just happy I can do it my self My ex did my taxes for years. This is the first time I'm doing it on my own.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome!! I had an amazing experience with a live agent. His name is John. John went beyond what a highly rated agent does. He thoroughly researched the very best option for my question; went the extra mile with a follow up call. He took it to the highest level in offering to contact me after verifying his response was the best answer to resolve my issue. The decision to select Live is the best way to guaranteed your filing is accurate!!
Date published: 2022-03-23
Rated 5 out of 5 by from Great Experience Keith was great throughout the process. I can tell he has a lot of knowledge and was able to guide me. Always friendly and professional. I feel Keith was on my side and allowed to get the maximum refund possible!
Date published: 2022-03-23
Rated 5 out of 5 by from Easy Filing! Anything I was confused about was cleared up the majority of the time. Very straightforward instructions
Date published: 2022-03-23
Rated 2 out of 5 by from was not free I have been using Turbotax ever since I started to file my taxes. In the past I had great experiences using the software.. However, this year I had a lot of difficultly navigating the site and found it impossible to finish my taxes without upgrading. disappointed this year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is the best!! The experts were helpful in every way especially to me being in the military
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is seamless and user friendly!! It was easy to use and thorough covering all possible scenarios and areas.
Date published: 2022-03-23
Rated 5 out of 5 by from EASY THIS WAS VERY EASY TO DO, AND GOT A GREAT REFUND BACK
Date published: 2022-03-23
Rated 1 out of 5 by from terrible i paid for deluxe which was 59$ and i ended up paying a total of 147$ out of no where.
Date published: 2022-03-23
Rated 1 out of 5 by from Horrible There was no warning that when I e-filed my federal return and my state return couldn't be e-filed yet, that I wouldn't be able to e-file my state return afterwards when the CA documents were ready. And the stupid program tried to e-file my federal return again, even though it had been accepted by the IRS and I already received my refund. My main page showed that the IRS accepted the return, yet it tried to e-file the federal return again.
Date published: 2022-03-23
Rated 4 out of 5 by from I'm just happy I can do it my self My ex did my taxes for years. This is the first time I'm doing it on my own.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4223