TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy to navigate the website. Sumei was very helpful and professional. Although I didn't get the answer I wanted, she did a thorough job researching the topic. I was disappointed that I was unable to use the TurboTax Premier package I bought at Costco. Could not find InstallTurboTax.com on the internet. Very confusing and frustrating.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Did Fantastic! My experience with TurboTax was great as it is every year I use them! I tried the live expert this year and I have to say I was impressed! He was 100 percent helpful, completely professional, and overall a nice guy!
Date published: 2021-02-23
Rated 5 out of 5 by from BEST THING EVER Very quick and easy! I got my return so fast. Best choice every
Date published: 2021-02-23
Rated 2 out of 5 by from Not Very Intuitive for Self Employed Filing The program got stuck in many different loops and situations that made proceeding impossible without going back and forth between different screens and reinputting information many times.
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it I love turbo tax I used it some years ago and like it glad I used it this time also a big thanks to Kerri she was great very helpful
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I think that Turbo Tax is a user-friendly application.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! Walter took his time and helped me out with a problem I couldn't figure out how to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I have been using this program for more than 10 years and have never had any problems with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is user-friendly! I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by from Too expensive and the upgrades push is ridiculous I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 4222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to navigate the website. Sumei was very helpful and professional. Although I didn't get the answer I wanted, she did a thorough job researching the topic. I was disappointed that I was unable to use the TurboTax Premier package I bought at Costco. Could not find InstallTurboTax.com on the internet. Very confusing and frustrating.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Did Fantastic! My experience with TurboTax was great as it is every year I use them! I tried the live expert this year and I have to say I was impressed! He was 100 percent helpful, completely professional, and overall a nice guy!
Date published: 2021-02-23
Rated 5 out of 5 by from BEST THING EVER Very quick and easy! I got my return so fast. Best choice every
Date published: 2021-02-23
Rated 2 out of 5 by from Not Very Intuitive for Self Employed Filing The program got stuck in many different loops and situations that made proceeding impossible without going back and forth between different screens and reinputting information many times.
Date published: 2021-02-23
Rated 5 out of 5 by from easy love it I love turbo tax I used it some years ago and like it glad I used it this time also a big thanks to Kerri she was great very helpful
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I think that Turbo Tax is a user-friendly application.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! Walter took his time and helped me out with a problem I couldn't figure out how to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing!! I have been using this program for more than 10 years and have never had any problems with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is user-friendly! I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by from Too expensive and the upgrades push is ridiculous I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 4222