TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from It does the job, but expect tricky upsells I appreciate that you can immediately input your information from the previous year's tax return. Just expect lots of unnecessary upsells as well as a required upgrade if you have a 1099NEC, which I strongly believe is discriminatory towards persons who are independent contractors primarily. I have both a W2 workplace and do side work to get 1099NEC's, so I find it to be insulting that persons who are only W2 individuals pay less than those who are independent contractors. TurboTax needs to re-examine their ethics.
Date published: 2021-04-14
Rated 4 out of 5 by from I like Turbo Tax More confusing than past years. Continual changes in format become confusing. Each entry from previous year should automatically load the next year without having to look them up. I like Turbo Tax but this year the format was more confusing lessening my confidence I got it right.
Date published: 2021-04-14
Rated 5 out of 5 by from great it took only a few minutes and confirmed all my data before sending it off
Date published: 2021-04-14
Rated 5 out of 5 by from The Go-To Tax Prep Have used TurboTax for at least 20 years and each year it gets better--thorough, user friendly, most importantly keeps me in control of my taxes, tax strategy going forward.
Date published: 2021-04-14
Rated 5 out of 5 by from So easy Awesome experience. Not intimidating at all, I have always been afraid to do taxes myself but Turbotax makes it so easy
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is the greatest! Quick and easy!!! No need for guessing what form is needed, they will provide you with the proper documents required. thanks Turbotax for an incredible product.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome It was just what I expected. Same as last year and the year before and the year before ...
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great...and easy! I have been a with Turbo Tax for 5 years and love everything they offer and do for me to make my experience AWESOME!
Date published: 2021-04-14
Rated 5 out of 5 by from Been using Turbotax for years Ease of use...you can walk thru everything step by step
Date published: 2021-04-14
Rated 3 out of 5 by from State Return Printing Option Should be Included!!! I'm very upset that I couldn't complete & PRINT my state return with Turbo Tax. I could do that in past years. I understand that there is a fee for TT to eFile my return. I just wanted to print it from Turbo Tax so that I could file it by snail mail. I think it is miserly and poor customer support to fail to provide this option. Were it not for this issue, I would have rated TT 5 stars.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 4222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It does the job, but expect tricky upsells I appreciate that you can immediately input your information from the previous year's tax return. Just expect lots of unnecessary upsells as well as a required upgrade if you have a 1099NEC, which I strongly believe is discriminatory towards persons who are independent contractors primarily. I have both a W2 workplace and do side work to get 1099NEC's, so I find it to be insulting that persons who are only W2 individuals pay less than those who are independent contractors. TurboTax needs to re-examine their ethics.
Date published: 2021-04-14
Rated 4 out of 5 by from I like Turbo Tax More confusing than past years. Continual changes in format become confusing. Each entry from previous year should automatically load the next year without having to look them up. I like Turbo Tax but this year the format was more confusing lessening my confidence I got it right.
Date published: 2021-04-14
Rated 5 out of 5 by from great it took only a few minutes and confirmed all my data before sending it off
Date published: 2021-04-14
Rated 5 out of 5 by from The Go-To Tax Prep Have used TurboTax for at least 20 years and each year it gets better--thorough, user friendly, most importantly keeps me in control of my taxes, tax strategy going forward.
Date published: 2021-04-14
Rated 5 out of 5 by from So easy Awesome experience. Not intimidating at all, I have always been afraid to do taxes myself but Turbotax makes it so easy
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is the greatest! Quick and easy!!! No need for guessing what form is needed, they will provide you with the proper documents required. thanks Turbotax for an incredible product.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome It was just what I expected. Same as last year and the year before and the year before ...
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great...and easy! I have been a with Turbo Tax for 5 years and love everything they offer and do for me to make my experience AWESOME!
Date published: 2021-04-14
Rated 5 out of 5 by from Been using Turbotax for years Ease of use...you can walk thru everything step by step
Date published: 2021-04-14
Rated 3 out of 5 by from State Return Printing Option Should be Included!!! I'm very upset that I couldn't complete & PRINT my state return with Turbo Tax. I could do that in past years. I understand that there is a fee for TT to eFile my return. I just wanted to print it from Turbo Tax so that I could file it by snail mail. I think it is miserly and poor customer support to fail to provide this option. Were it not for this issue, I would have rated TT 5 stars.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 4222