TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome User Experience throughout the product As a Product Designer, I really enjoyed the experience and ease of Turbotax's UX/UI Design. It simplified doing taxes and make it actually enjoyable to do taxes and NOT a drag. Very well deserved.
Date published: 2021-05-18
Rated 2 out of 5 by from Glitchy Product I have used this product for years and its the first time I have been seriously disappointed. Following the check of my State return, I attempted to Save it and the software crashed. I had to completely redo the return. The second time it calculated the mortgage interest deduction incorrectly ($4,000 tax increase). I had to delete all mortgage information and reenter it to get it to calculate correctly. Definitely disappointed this year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax was awesome Did my taxes for the first time. I would of never been able to without the help of turbo tax. Turbo tax made it easy thanks turbo tax.
Date published: 2021-05-18
Rated 4 out of 5 by from Easier this year! I found the Business product to be a bit easier this year. Really appreciate the extra steps Turbo Tax has taken to streamline the process. My only reason for a 4 star instead of 5 is that it is still somewhat challenging to navigate between my two businesses. Always have to back out of the program and come back in in order to see the page were both businesses are listed.
Date published: 2021-05-18
Rated 3 out of 5 by from Feels deliberately convoluted at times I have used TurboTax for 7 years in a row now. Every year, it fails to fully import my information from the previous year. The W2 imports have never worked. And it feels like the setup is deliberately difficult to import last years information if you filed online previously, but do your taxes on the PC software the next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Super easy, everything was automated, and simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Impressive Live Love and Leave a Legacy. We all are a little bit crazy… BUT ITS NO COMPETITION!
Date published: 2021-05-18
Rated 5 out of 5 by from Always use Turbo Tax I always use TurboTax and find the user interface super
Date published: 2021-05-18
Rated 5 out of 5 by from Been using it for almost 10 years! Love that it carries over previous tax information. The cost is worth it at this point!
Date published: 2021-05-18
Rated 5 out of 5 by from Great as always Thanks again, Turbo Tax! Awesome service. Been with you guys forever.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 422
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome User Experience throughout the product As a Product Designer, I really enjoyed the experience and ease of Turbotax's UX/UI Design. It simplified doing taxes and make it actually enjoyable to do taxes and NOT a drag. Very well deserved.
Date published: 2021-05-18
Rated 2 out of 5 by from Glitchy Product I have used this product for years and its the first time I have been seriously disappointed. Following the check of my State return, I attempted to Save it and the software crashed. I had to completely redo the return. The second time it calculated the mortgage interest deduction incorrectly ($4,000 tax increase). I had to delete all mortgage information and reenter it to get it to calculate correctly. Definitely disappointed this year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax was awesome Did my taxes for the first time. I would of never been able to without the help of turbo tax. Turbo tax made it easy thanks turbo tax.
Date published: 2021-05-18
Rated 4 out of 5 by from Easier this year! I found the Business product to be a bit easier this year. Really appreciate the extra steps Turbo Tax has taken to streamline the process. My only reason for a 4 star instead of 5 is that it is still somewhat challenging to navigate between my two businesses. Always have to back out of the program and come back in in order to see the page were both businesses are listed.
Date published: 2021-05-18
Rated 3 out of 5 by from Feels deliberately convoluted at times I have used TurboTax for 7 years in a row now. Every year, it fails to fully import my information from the previous year. The W2 imports have never worked. And it feels like the setup is deliberately difficult to import last years information if you filed online previously, but do your taxes on the PC software the next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Super easy, everything was automated, and simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Impressive Live Love and Leave a Legacy. We all are a little bit crazy… BUT ITS NO COMPETITION!
Date published: 2021-05-18
Rated 5 out of 5 by from Always use Turbo Tax I always use TurboTax and find the user interface super
Date published: 2021-05-18
Rated 5 out of 5 by from Been using it for almost 10 years! Love that it carries over previous tax information. The cost is worth it at this point!
Date published: 2021-05-18
Rated 5 out of 5 by from Great as always Thanks again, Turbo Tax! Awesome service. Been with you guys forever.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 422