TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Not quite turbo - still some improvements needed I moved states in 2020 from NY to NJ. Unfortunately TT makes you manually calculate the amount of dividends, interest etc attributable to each state. It would be much better if you could just enter the to/from dates you were in each state and TT do the calculations for you. TT also asks questions it should know the answer to already such as - "Did you take the standard deduction last year?" Ally bank auto-import only works for 1 accounts - TT misses importing the 2nd account completely. Auto-import is now trying to be smart by remembering login credentials for accounts from last year. Unfortunately though when you and your spouse both have separate accounts at Vanguard it auto-logs into my wife's account when I wanted it to import my 1099-R form!
Date published: 2021-05-16
Rated 5 out of 5 by from thanks! I was relieved to submit my return, thanks for your help.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Was Easier to Use Than Expected! Was Easier and Faster to Complete than filling out forms online on my own! Took half the time usually takes to prepare because it downloads info. into the correct places on forms for you. Computes & checks everything for you! Highly Recommend! Only a Few Hiccups!
Date published: 2021-05-16
Rated 5 out of 5 by from SIMPLY THE BEST! I'ved TurboTax for years and it has never failed me. Always easy to use and safe.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax makes it easy! I like how Turbo Tax walks me through different categories' pertaining to my taxes.
Date published: 2021-05-16
Rated 1 out of 5 by from I hate this program You don't update it year after year. Random functions break constantly. In order to make a change--caused by a software glitch in your program--I had to press back about 20+ times. Meanwhile the save and print functions had also broken. My computer is updated and well exceeds the recommended specs for this program.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is user friendly Very user friendly and excellent support for questions
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent, as always! Just when I thought Turbo couldn't get any better, YOU GUYS UPPED YOUR GAME AND ROCKED IT!! Can't thank you enough . . . well . . . THANK YOU! God Bless and see you NEXT YEAR, I hope!
Date published: 2021-05-16
Rated 5 out of 5 by from It get's easier to use each year. I have noticed the software is easier to use each year. The help topics are also easier to understand than those in previous years.
Date published: 2021-05-16
Rated 4 out of 5 by from Need to include a method to return to problems and Error correction kept telling me to fix a problem. on worksheet 4852, but there was no way to do so.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not quite turbo - still some improvements needed I moved states in 2020 from NY to NJ. Unfortunately TT makes you manually calculate the amount of dividends, interest etc attributable to each state. It would be much better if you could just enter the to/from dates you were in each state and TT do the calculations for you. TT also asks questions it should know the answer to already such as - "Did you take the standard deduction last year?" Ally bank auto-import only works for 1 accounts - TT misses importing the 2nd account completely. Auto-import is now trying to be smart by remembering login credentials for accounts from last year. Unfortunately though when you and your spouse both have separate accounts at Vanguard it auto-logs into my wife's account when I wanted it to import my 1099-R form!
Date published: 2021-05-16
Rated 5 out of 5 by from thanks! I was relieved to submit my return, thanks for your help.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Was Easier to Use Than Expected! Was Easier and Faster to Complete than filling out forms online on my own! Took half the time usually takes to prepare because it downloads info. into the correct places on forms for you. Computes & checks everything for you! Highly Recommend! Only a Few Hiccups!
Date published: 2021-05-16
Rated 5 out of 5 by from SIMPLY THE BEST! I'ved TurboTax for years and it has never failed me. Always easy to use and safe.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax makes it easy! I like how Turbo Tax walks me through different categories' pertaining to my taxes.
Date published: 2021-05-16
Rated 1 out of 5 by from I hate this program You don't update it year after year. Random functions break constantly. In order to make a change--caused by a software glitch in your program--I had to press back about 20+ times. Meanwhile the save and print functions had also broken. My computer is updated and well exceeds the recommended specs for this program.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is user friendly Very user friendly and excellent support for questions
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent, as always! Just when I thought Turbo couldn't get any better, YOU GUYS UPPED YOUR GAME AND ROCKED IT!! Can't thank you enough . . . well . . . THANK YOU! God Bless and see you NEXT YEAR, I hope!
Date published: 2021-05-16
Rated 5 out of 5 by from It get's easier to use each year. I have noticed the software is easier to use each year. The help topics are also easier to understand than those in previous years.
Date published: 2021-05-16
Rated 4 out of 5 by from Need to include a method to return to problems and Error correction kept telling me to fix a problem. on worksheet 4852, but there was no way to do so.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4204