TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax is the BEST Been using Turbo Tax for over 15 years, never use another income tax program. It's the best
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Excellent good job and everything was good thank you
Date published: 2022-03-17
Rated 5 out of 5 by from Made my filing easy! Love TurboTax - made filing so easy. This was my first year filing.
Date published: 2022-03-17
Rated 2 out of 5 by from Cumbersome The direct deposit needs to be simplified. Too many redundant questions that should already be known.
Date published: 2022-03-17
Rated 5 out of 5 by from Very Helpful Both ladies that I dealt with were extremely helpful and I can’t thank them enough
Date published: 2022-03-17
Rated 1 out of 5 by from Major Features Great, but Devil is in the Details The major features are great. Pulling info from last year, making it easy to identify major life changes from last year, pulling investment info by only logging in, uploading W2s instead of manually typing each box, etc. It's the little things that are mind-bogglingly stupid and underhanded. Perfect Example: was told dozens of steps prior to filing that I can pay my turbo tax fees using my federal return and that it's easy to do--they conveniently left out the part where that costs you an additional $40 until you're on the absolute last step before filing. Nickel and dime crap like that adds up. Really unhappy.
Date published: 2022-03-17
Rated 5 out of 5 by from The only one to use Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Taxes Complete! Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax handled a semi-complex return well Easy to use, easy to review and questions answered immediately
Date published: 2022-03-17
Rated 1 out of 5 by from Glitch caused error I have a rental property so I used to find TurboTax helpful. A glitch in their system erroneously recorded my property as sold, so it did not carry over my depreciation expense. I was able to do an amendment, but it was a real hassle to get someone who understood my issue and who can help - I wasted countless hours trying to get help. I also had to upgrade in order to get the additional advice on how to fix this. I asked for a courtesy discount for which they gave me a code, but it did not work. I have lost confidence in the accuracy of their record keeping and difficulty in getting customer service was very time consuming. I will be looking elsewhere next year
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is the BEST Been using Turbo Tax for over 15 years, never use another income tax program. It's the best
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Excellent good job and everything was good thank you
Date published: 2022-03-17
Rated 5 out of 5 by from Made my filing easy! Love TurboTax - made filing so easy. This was my first year filing.
Date published: 2022-03-17
Rated 2 out of 5 by from Cumbersome The direct deposit needs to be simplified. Too many redundant questions that should already be known.
Date published: 2022-03-17
Rated 5 out of 5 by from Very Helpful Both ladies that I dealt with were extremely helpful and I can’t thank them enough
Date published: 2022-03-17
Rated 1 out of 5 by from Major Features Great, but Devil is in the Details The major features are great. Pulling info from last year, making it easy to identify major life changes from last year, pulling investment info by only logging in, uploading W2s instead of manually typing each box, etc. It's the little things that are mind-bogglingly stupid and underhanded. Perfect Example: was told dozens of steps prior to filing that I can pay my turbo tax fees using my federal return and that it's easy to do--they conveniently left out the part where that costs you an additional $40 until you're on the absolute last step before filing. Nickel and dime crap like that adds up. Really unhappy.
Date published: 2022-03-17
Rated 5 out of 5 by from The only one to use Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Taxes Complete! Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax handled a semi-complex return well Easy to use, easy to review and questions answered immediately
Date published: 2022-03-17
Rated 1 out of 5 by from Glitch caused error I have a rental property so I used to find TurboTax helpful. A glitch in their system erroneously recorded my property as sold, so it did not carry over my depreciation expense. I was able to do an amendment, but it was a real hassle to get someone who understood my issue and who can help - I wasted countless hours trying to get help. I also had to upgrade in order to get the additional advice on how to fix this. I asked for a courtesy discount for which they gave me a code, but it did not work. I have lost confidence in the accuracy of their record keeping and difficulty in getting customer service was very time consuming. I will be looking elsewhere next year
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4198