TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
Michael_L from
Easy to use
Easy to use. I like the storage of my tax returns.
Date published: 2022-04-19
Rated 1 out of 5 by
DebtNTaxes from
Turbotax
I had to troubleshoot for the professional and still got no answers to why my e-file failed.
Date published: 2022-04-19
Rated 5 out of 5 by
KYLE33333 from
EASY
GREAT FIRST EXPERIENCE WITH TURBOTAX, EASY, WALKS YOU THROUGH EVERYTHING
Date published: 2022-04-19
Rated 1 out of 5 by
POedInSD from
Not happy
I was expecting a refund and the IRS just sent me a notice that my return was incorrect and that I owe money.
Date published: 2022-04-19
Rated 3 out of 5 by
wagss from
Too expensive
It is quick and easy but too expensive. Especially when I have to pay.
Date published: 2022-04-19
Rated 1 out of 5 by
Eileen7764 from
Turbo tax was terrible this year. Very difficult
My data from last year would not transfer. I had to reenter everything. Chat was not helpful and did not solve issue. It took a long time.
Date published: 2022-04-19
Rated 5 out of 5 by
Kam818 from
Easy peasy!
It is so simple. Everything is explained and they walk you through the whole process.
Date published: 2022-04-19
Rated 5 out of 5 by
Tom 9 from
Turbo Tax has been a friend for a long time.
Not sure what is going to happen, but I thought that the filing was completed in time on 4/18, only to find that when I checked this morning 4/19, to find that it had not, I kept receiving we need to check, then re-enter credit card information, now looks as though it has now been filed
Date published: 2022-04-19
Rated 1 out of 5 by
Kimeray from
Not willing to help
We have used TurboTax for literally years. And we have never needed assistance until now and when we asked they were not accommodating at all. We noticed our 2020 wasn’t filed last year and no one wants to help us even though we paid for the extra service.
Date published: 2022-04-19
Rated 4 out of 5 by
MGGGG58 from
Super helpful but don't forget the IP Pin!
I've use Turbo Tax for years now, and have been able to file my taxes quite quickly and easily. Good prompts for entering information, good resources for answering questions I might have, and over the years the evolution of importing information directly into Turbo Tax is very helpful. My only complaint is that Turbo Tax does not direct the user to the entry point for the IP Pin and I've had my return rejected because of this. I've had a hard time even finding the entry point for this information - but it is there! Do a search for "ip pin" and then you'll have an option to "jump to" entry. It's doable - you just have to know where to look and how to navigate. All in all, I will continue to use Turbo Tax.
All TurboTax® Offerings Reviews - Page 419
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Michael_L from
Easy to use
Easy to use. I like the storage of my tax returns.
Date published: 2022-04-19
Rated 1 out of 5 by
DebtNTaxes from
Turbotax
I had to troubleshoot for the professional and still got no answers to why my e-file failed.
Date published: 2022-04-19
Rated 5 out of 5 by
KYLE33333 from
EASY
GREAT FIRST EXPERIENCE WITH TURBOTAX, EASY, WALKS YOU THROUGH EVERYTHING
Date published: 2022-04-19
Rated 1 out of 5 by
POedInSD from
Not happy
I was expecting a refund and the IRS just sent me a notice that my return was incorrect and that I owe money.
Date published: 2022-04-19
Rated 3 out of 5 by
wagss from
Too expensive
It is quick and easy but too expensive. Especially when I have to pay.
Date published: 2022-04-19
Rated 1 out of 5 by
Eileen7764 from
Turbo tax was terrible this year. Very difficult
My data from last year would not transfer. I had to reenter everything. Chat was not helpful and did not solve issue. It took a long time.
Date published: 2022-04-19
Rated 5 out of 5 by
Kam818 from
Easy peasy!
It is so simple. Everything is explained and they walk you through the whole process.
Date published: 2022-04-19
Rated 5 out of 5 by
Tom 9 from
Turbo Tax has been a friend for a long time.
Not sure what is going to happen, but I thought that the filing was completed in time on 4/18, only to find that when I checked this morning 4/19, to find that it had not, I kept receiving we need to check, then re-enter credit card information, now looks as though it has now been filed
Date published: 2022-04-19
Rated 1 out of 5 by
Kimeray from
Not willing to help
We have used TurboTax for literally years. And we have never needed assistance until now and when we asked they were not accommodating at all. We noticed our 2020 wasn’t filed last year and no one wants to help us even though we paid for the extra service.
Date published: 2022-04-19
Rated 4 out of 5 by
MGGGG58 from
Super helpful but don't forget the IP Pin!
I've use Turbo Tax for years now, and have been able to file my taxes quite quickly and easily. Good prompts for entering information, good resources for answering questions I might have, and over the years the evolution of importing information directly into Turbo Tax is very helpful. My only complaint is that Turbo Tax does not direct the user to the entry point for the IP Pin and I've had my return rejected because of this. I've had a hard time even finding the entry point for this information - but it is there! Do a search for "ip pin" and then you'll have an option to "jump to" entry. It's doable - you just have to know where to look and how to navigate. All in all, I will continue to use Turbo Tax.
All TurboTax® Offerings Reviews - Page 419
Date published: 2022-04-19