TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Was Easy to use. Straight forward information and easy to use, recommend using Turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Trouble e-filing It would not give me updates I needed. All it would do is keep saying its installing
Date published: 2021-05-07
Rated 5 out of 5 by from Aweson product. Great product saved tons of $. Best product for quick and east tax prep.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is mostly great, but can be improved... I love the ability to import 1099 data, but I am frustrated with the inability for TurboTax to track my rental property (Sched E) carry forward losses and cost basis for EACH individual rental property I own. I also had frustration when I first called into "Live Support" as the initial agent had extreme difficulty finding my account information so she could confirm I had paid for speaking with a tax expert. Please improve in this area of being able to track and confirm customer purchases.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Product Very easy to use and informative about the tax laws
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
Rated 4 out of 5 by from First time user, having problems I'm first time user and having a few problems. Everything was quite easy until the end. I don't want to purchase the audit coverage and don't see an option out. I guess I'm going to talk to customer service.
Date published: 2021-05-07
Rated 3 out of 5 by from Big problem this year IRS sent us a six-digit PIN. Turbo Tax allows only five digits. I would have preferred to e-file, but could not. Printing instructions caused me a couple of false starts, but I was ultimately successful. Otherwise, all went well.
Date published: 2021-05-07
Rated 5 out of 5 by from Simple It has improved from previous years used, with a minor hiccup this time.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was Easy to use. Straight forward information and easy to use, recommend using Turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Trouble e-filing It would not give me updates I needed. All it would do is keep saying its installing
Date published: 2021-05-07
Rated 5 out of 5 by from Aweson product. Great product saved tons of $. Best product for quick and east tax prep.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is mostly great, but can be improved... I love the ability to import 1099 data, but I am frustrated with the inability for TurboTax to track my rental property (Sched E) carry forward losses and cost basis for EACH individual rental property I own. I also had frustration when I first called into "Live Support" as the initial agent had extreme difficulty finding my account information so she could confirm I had paid for speaking with a tax expert. Please improve in this area of being able to track and confirm customer purchases.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Product Very easy to use and informative about the tax laws
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
Rated 4 out of 5 by from First time user, having problems I'm first time user and having a few problems. Everything was quite easy until the end. I don't want to purchase the audit coverage and don't see an option out. I guess I'm going to talk to customer service.
Date published: 2021-05-07
Rated 3 out of 5 by from Big problem this year IRS sent us a six-digit PIN. Turbo Tax allows only five digits. I would have preferred to e-file, but could not. Printing instructions caused me a couple of false starts, but I was ultimately successful. Otherwise, all went well.
Date published: 2021-05-07
Rated 5 out of 5 by from Simple It has improved from previous years used, with a minor hiccup this time.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4176