TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing totally easy ! self explanatory !!! a product i will always choose to use now and recommend to friends ad family
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy with Help all a longed the way It was really easy to understand and anything you didn't was explain. You could also ask for help if you need.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to navigate the system is set up to help you every step of the way and i like that. I will continue to use Turbo Tax moving forward in the coming years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use as it walks you through everything and their customer service is quick and very knowledgeable.
Date published: 2021-02-18
Rated 5 out of 5 by from Timely and Great Support I've been with TurboTax for 8 years and ran into this funky problem with a 1099-MISC form. Support called me back, and she was able to sort out the mess quickly. I know nobody likes when things aren't running super cleanly, but I like organizations that can solve problems effectively. Problems are always bound to happen, and the mark of a good company is more in how these problems are handled.
Date published: 2021-02-18
Rated 4 out of 5 by from Filing was a pain My laptop is slow but I tried to log in to my turbo tax account 4 times and finally gave up and paid as a visitor! Got kicked out during the final steps 2x.
Date published: 2021-02-18
Rated 5 out of 5 by from The BEST Tax Service in the market It was excellent service as usual. The customer service representative was very helpful.
Date published: 2021-02-18
Rated 4 out of 5 by from IT WAS OK IT WAS OK. WAS NOT EXPECTED TO PAY SO MANY FEES DEFEATS THE PURPOSE OF DOING THEM YOURSELF
Date published: 2021-02-18
Rated 5 out of 5 by from Daleen is Incredible! I’ve used TurboTax for 7 years now and I love it! So easy to navigate and VERY user friendly. I was having issues with a bug on the website and after two representatives and multiple attempts Daleen came to my rescue! Plus she had me laughing the whole call :) Thank you Daleen! Thank you TurboTax!
Date published: 2021-02-18
Rated 2 out of 5 by from Fast, Simple, Nickled and Dimed Experience is fast and easy. But, every 5 seconds asking if I want an upgrade. Then I said I would pay with my return. Charged me $40 extra I couldn't get rid of. I also live in a state that I don't have to pay income tax. I couldn't get around that I didn't want to do state taxes. Another $40 charged. Couldn't get rid of either useless charge. Cost me $80 extra because I couldn't figure it out. Absurd. Other than that, good site.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4175
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing totally easy ! self explanatory !!! a product i will always choose to use now and recommend to friends ad family
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy with Help all a longed the way It was really easy to understand and anything you didn't was explain. You could also ask for help if you need.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to navigate the system is set up to help you every step of the way and i like that. I will continue to use Turbo Tax moving forward in the coming years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use as it walks you through everything and their customer service is quick and very knowledgeable.
Date published: 2021-02-18
Rated 5 out of 5 by from Timely and Great Support I've been with TurboTax for 8 years and ran into this funky problem with a 1099-MISC form. Support called me back, and she was able to sort out the mess quickly. I know nobody likes when things aren't running super cleanly, but I like organizations that can solve problems effectively. Problems are always bound to happen, and the mark of a good company is more in how these problems are handled.
Date published: 2021-02-18
Rated 4 out of 5 by from Filing was a pain My laptop is slow but I tried to log in to my turbo tax account 4 times and finally gave up and paid as a visitor! Got kicked out during the final steps 2x.
Date published: 2021-02-18
Rated 5 out of 5 by from The BEST Tax Service in the market It was excellent service as usual. The customer service representative was very helpful.
Date published: 2021-02-18
Rated 4 out of 5 by from IT WAS OK IT WAS OK. WAS NOT EXPECTED TO PAY SO MANY FEES DEFEATS THE PURPOSE OF DOING THEM YOURSELF
Date published: 2021-02-18
Rated 5 out of 5 by from Daleen is Incredible! I’ve used TurboTax for 7 years now and I love it! So easy to navigate and VERY user friendly. I was having issues with a bug on the website and after two representatives and multiple attempts Daleen came to my rescue! Plus she had me laughing the whole call :) Thank you Daleen! Thank you TurboTax!
Date published: 2021-02-18
Rated 2 out of 5 by from Fast, Simple, Nickled and Dimed Experience is fast and easy. But, every 5 seconds asking if I want an upgrade. Then I said I would pay with my return. Charged me $40 extra I couldn't get rid of. I also live in a state that I don't have to pay income tax. I couldn't get around that I didn't want to do state taxes. Another $40 charged. Couldn't get rid of either useless charge. Cost me $80 extra because I couldn't figure it out. Absurd. Other than that, good site.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4175