TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great Very Good! Fast and friendly service. They did not miss a trick.
Date published: 2021-04-06
Rated 5 out of 5 by from TT was very helpful It was helpful getting all my parents information after they passed in 2020. Very easy to walk me through the process
Date published: 2021-04-06
Rated 5 out of 5 by from Thanks for the tech help, pretty good system. Tax prep was fairly easy, not as hard as I thought.
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is great I was able to reach out to Tracie and it was painless and easy.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to navigate The step by step explanations make it easy to use.
Date published: 2021-04-06
Rated 4 out of 5 by from ok didnt use an expert i did my own taxes Only filing for me and my income
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo tax is good, and need a few improvement We had trouble entering our income separately. It took us three times to get it right.
Date published: 2021-04-06
Rated 5 out of 5 by from TAXES DONE Without the headache Doing my taxes couldn't be easier. They ask all the questions, I just supply the answers. I wouldn't do it any other way.
Date published: 2021-04-06
Rated 2 out of 5 by from Hidden Pricing and fresh install impossible I purchased 2 copies of the CD desktop from a big box store specifically to be able to prepare a separate tax return for my parents in a different state. Each cd specifically included one "free" state that would otherwise cost $45. TurboTax doesn't tell you until you have spent all day entering data that for most states they charge an extra $25 filing fee. (This is not required by the State, and some states like NY forbid this charge). Then when you try to install the second CD for the second "free" state, you cannot get it to forget the first state from the first tax return no matter how hard you try to uninstall, delete files etc. Finally the TurboTax techs gave up and just sent me a "free" state voucher after almost 2 hours of phone help. (Note: the customer service was polite and easy to understand)
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax has worked great for me over the last 8 years
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Very Good! Fast and friendly service. They did not miss a trick.
Date published: 2021-04-06
Rated 5 out of 5 by from TT was very helpful It was helpful getting all my parents information after they passed in 2020. Very easy to walk me through the process
Date published: 2021-04-06
Rated 5 out of 5 by from Thanks for the tech help, pretty good system. Tax prep was fairly easy, not as hard as I thought.
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is great I was able to reach out to Tracie and it was painless and easy.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to navigate The step by step explanations make it easy to use.
Date published: 2021-04-06
Rated 4 out of 5 by from ok didnt use an expert i did my own taxes Only filing for me and my income
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo tax is good, and need a few improvement We had trouble entering our income separately. It took us three times to get it right.
Date published: 2021-04-06
Rated 5 out of 5 by from TAXES DONE Without the headache Doing my taxes couldn't be easier. They ask all the questions, I just supply the answers. I wouldn't do it any other way.
Date published: 2021-04-06
Rated 2 out of 5 by from Hidden Pricing and fresh install impossible I purchased 2 copies of the CD desktop from a big box store specifically to be able to prepare a separate tax return for my parents in a different state. Each cd specifically included one "free" state that would otherwise cost $45. TurboTax doesn't tell you until you have spent all day entering data that for most states they charge an extra $25 filing fee. (This is not required by the State, and some states like NY forbid this charge). Then when you try to install the second CD for the second "free" state, you cannot get it to forget the first state from the first tax return no matter how hard you try to uninstall, delete files etc. Finally the TurboTax techs gave up and just sent me a "free" state voucher after almost 2 hours of phone help. (Note: the customer service was polite and easy to understand)
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax has worked great for me over the last 8 years
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4174