TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Federal works well, State of Montana lacks Federal system works well. The system questioned my entries concerning a traditional to Roth conversion. The questions the software asks should be more specific to improve communication and accuracy. State of Montana program needs improvement. The software does not pick up all the differences in state law. I contacted customer service for help with the Montana Medical Savings Account. It was easy to reach a live person and they spoke American English which was great. They had a sincere interest in helping with the problem, however they struggled to correct the issue created by the software. It would help if the software made it easier to over ride automatic entries, but even better would be software written accurately to accommodate all possible tax situations.
Date published: 2021-04-04
Rated 5 out of 5 by from awesome Quick and easy. Used Turbo Tax last year. Excellent for students.
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use with detailed instructions and help in each step. Also, their tax experts provide advise if you get stuck or have questions along the way.
Date published: 2021-04-04
Rated 5 out of 5 by from tURBO taX IS GREAT AND CONVENIENT GOOD AS ALWAYS. WILL CONTIUE TO USE EVERY YEAR. THAT'S ALL
Date published: 2021-04-04
Rated 3 out of 5 by from issues loading I have a not that old laptop running Windows 10 that turbotax would not load onto, regardless of what we tried. I spent an hour on the phone with the support staff and they couldn't figure it out either. It immediately loaded on another laptop that was brand new. It should not be that sensitive .....
Date published: 2021-04-04
Rated 5 out of 5 by from Always easy and consistent I love that this always saves my data and I don't have to keep entering in the same information. It also makes sure to ask questions in case things have changed, sometimes things I wouldn't think of.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use They keep me updated on my tracking
Date published: 2021-04-04
Rated 5 out of 5 by from What a great product I have been using Turbo Tax for many years, it makes filing your own taxes so easy. I tried another tax software product a few years back, was not as user friendly as Turbo. wouldn't buy anything else.
Date published: 2021-04-04
Rated 5 out of 5 by from Great customer service Good customer service pleasant and very helpful. Assisted with a few issues and questions
Date published: 2021-04-04
Rated 5 out of 5 by from Good Great!!!!!¡?!!!!!!!!!!!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Federal works well, State of Montana lacks Federal system works well. The system questioned my entries concerning a traditional to Roth conversion. The questions the software asks should be more specific to improve communication and accuracy. State of Montana program needs improvement. The software does not pick up all the differences in state law. I contacted customer service for help with the Montana Medical Savings Account. It was easy to reach a live person and they spoke American English which was great. They had a sincere interest in helping with the problem, however they struggled to correct the issue created by the software. It would help if the software made it easier to over ride automatic entries, but even better would be software written accurately to accommodate all possible tax situations.
Date published: 2021-04-04
Rated 5 out of 5 by from awesome Quick and easy. Used Turbo Tax last year. Excellent for students.
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use with detailed instructions and help in each step. Also, their tax experts provide advise if you get stuck or have questions along the way.
Date published: 2021-04-04
Rated 5 out of 5 by from tURBO taX IS GREAT AND CONVENIENT GOOD AS ALWAYS. WILL CONTIUE TO USE EVERY YEAR. THAT'S ALL
Date published: 2021-04-04
Rated 3 out of 5 by from issues loading I have a not that old laptop running Windows 10 that turbotax would not load onto, regardless of what we tried. I spent an hour on the phone with the support staff and they couldn't figure it out either. It immediately loaded on another laptop that was brand new. It should not be that sensitive .....
Date published: 2021-04-04
Rated 5 out of 5 by from Always easy and consistent I love that this always saves my data and I don't have to keep entering in the same information. It also makes sure to ask questions in case things have changed, sometimes things I wouldn't think of.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use They keep me updated on my tracking
Date published: 2021-04-04
Rated 5 out of 5 by from What a great product I have been using Turbo Tax for many years, it makes filing your own taxes so easy. I tried another tax software product a few years back, was not as user friendly as Turbo. wouldn't buy anything else.
Date published: 2021-04-04
Rated 5 out of 5 by from Great customer service Good customer service pleasant and very helpful. Assisted with a few issues and questions
Date published: 2021-04-04
Rated 5 out of 5 by from Good Great!!!!!¡?!!!!!!!!!!!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4170