TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Alternative to the Tax Guy Super Easy, very easy to understand, walked me through with baby steps!
Date published: 2022-07-21
Rated 2 out of 5 by from Not worth the money. This took longer than any time I've filed in person, and cost almost twice what I've paid other tax experts. I thought I was pay for the convenience of not physically showing up to an appointment, but it ended up being far more frustrating and I wish I'd filed at Walmart.
Date published: 2022-07-20
Rated 5 out of 5 by from Yay Helped me shebehsmkaNz z smm zma atnsnannsnsnsnsnzznnsns
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax excellent It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by from Great Application Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by from Lizbeth with TurboTax was amazing!! It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax people work great I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax customer service needs work I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax has never let me down! I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax Deluxe edition for 2020 The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
All TurboTax® Offerings Reviews - Page 417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Alternative to the Tax Guy Super Easy, very easy to understand, walked me through with baby steps!
Date published: 2022-07-21
Rated 2 out of 5 by from Not worth the money. This took longer than any time I've filed in person, and cost almost twice what I've paid other tax experts. I thought I was pay for the convenience of not physically showing up to an appointment, but it ended up being far more frustrating and I wish I'd filed at Walmart.
Date published: 2022-07-20
Rated 5 out of 5 by from Yay Helped me shebehsmkaNz z smm zma atnsnannsnsnsnsnzznnsns
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax excellent It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by from Great Application Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by from Lizbeth with TurboTax was amazing!! It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax people work great I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by from TurboTax customer service needs work I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax has never let me down! I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by from TurboTax Deluxe edition for 2020 The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
All TurboTax® Offerings Reviews - Page 417