TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from very helpful great support team members liked all the help from all team
Date published: 2021-04-04
Rated 5 out of 5 by from Great progam Extremely easy program to use; highly recommended for purchase
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome Free, free, free, free, free, it was free, free, free
Date published: 2021-04-04
Rated 5 out of 5 by from TURBO TAX REVIEW EASY TO USE! HIGHLY RECOMMEND! ONLY TOOK 15 MINUTES
Date published: 2021-04-04
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for years. It is very easy to use and walks you through every step. You can also find you return at any time if you need to refer back to it.
Date published: 2021-04-04
Rated 5 out of 5 by from EZ to use EZ to use would be nice if it was a little cheaper
Date published: 2021-04-04
Rated 3 out of 5 by from Community Property - NOT Easy! I have done paper or e-Filed my taxes every year since 2002 but this was the first year I used TurboTax since I got married in 2020 and needed to file in a community property state. I thought this would save me time - but instead I spent hours trying to figure out how to make TurboTax just work like a normal return. I can do math and read directions - I have a Masters in Engineering - but I had a ton of trouble figuring out your convoluted method for getting to the screen that I needed. Eventually I just gave up and changed my residence state from Alaska to Texas since TurboTax wouldn't let me opt-in to community property rules as permitted by the State of Alaska. Then once I finally got those screens unlocked - surprise - it doesn't do any of the math for you, you have to make your own spreadsheet and calculate your income adjustment external to the app anyway. So... basically $75 to take longer to file my taxes than if I had just e-Filed anyway... Plenty of great functionality in the 1099-INT/DIV/B imports but the simple stuff just sucks.
Date published: 2021-04-04
Rated 5 out of 5 by from Love Turbotax Been using it for years. Couldn't do without it! I highly recommend it for thoroughness and ease of use.
Date published: 2021-04-04
Rated 5 out of 5 by from Worked well with one minor glitch this year Everything went smoothly with one exception -- I had some issues with self-entering an amount for percentage of home mortgage interest that was deductible. I engaged with support on this and we ended up brute-forcing the solution by deleting the 1098 and re-entering it. The support person was courteous and helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from 2020 return Unfortunately, she was not able to get to my screen. But she was very helpful with a mistake that my company made with my W2.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4159
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very helpful great support team members liked all the help from all team
Date published: 2021-04-04
Rated 5 out of 5 by from Great progam Extremely easy program to use; highly recommended for purchase
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome Free, free, free, free, free, it was free, free, free
Date published: 2021-04-04
Rated 5 out of 5 by from TURBO TAX REVIEW EASY TO USE! HIGHLY RECOMMEND! ONLY TOOK 15 MINUTES
Date published: 2021-04-04
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for years. It is very easy to use and walks you through every step. You can also find you return at any time if you need to refer back to it.
Date published: 2021-04-04
Rated 5 out of 5 by from EZ to use EZ to use would be nice if it was a little cheaper
Date published: 2021-04-04
Rated 3 out of 5 by from Community Property - NOT Easy! I have done paper or e-Filed my taxes every year since 2002 but this was the first year I used TurboTax since I got married in 2020 and needed to file in a community property state. I thought this would save me time - but instead I spent hours trying to figure out how to make TurboTax just work like a normal return. I can do math and read directions - I have a Masters in Engineering - but I had a ton of trouble figuring out your convoluted method for getting to the screen that I needed. Eventually I just gave up and changed my residence state from Alaska to Texas since TurboTax wouldn't let me opt-in to community property rules as permitted by the State of Alaska. Then once I finally got those screens unlocked - surprise - it doesn't do any of the math for you, you have to make your own spreadsheet and calculate your income adjustment external to the app anyway. So... basically $75 to take longer to file my taxes than if I had just e-Filed anyway... Plenty of great functionality in the 1099-INT/DIV/B imports but the simple stuff just sucks.
Date published: 2021-04-04
Rated 5 out of 5 by from Love Turbotax Been using it for years. Couldn't do without it! I highly recommend it for thoroughness and ease of use.
Date published: 2021-04-04
Rated 5 out of 5 by from Worked well with one minor glitch this year Everything went smoothly with one exception -- I had some issues with self-entering an amount for percentage of home mortgage interest that was deductible. I engaged with support on this and we ended up brute-forcing the solution by deleting the 1098 and re-entering it. The support person was courteous and helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from 2020 return Unfortunately, she was not able to get to my screen. But she was very helpful with a mistake that my company made with my W2.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4159