TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very helpful and friendly to use I love using turbo tax, i always have, its very informative and if you are unsure about something, you can click on help and it will explain it better for a ave Joe to understand, and even if you still don't get it, you can always use chat or upgrade for additional help. I just wish it was cheaper to use the basic, more and more of my friends and family are using gov websites alternatives.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy to use easy to use, clear prompts and answers/pointers re: documents etc.
Date published: 2021-04-04
Rated 5 out of 5 by from Super easy to file your taxes Great interface and details of the tax filing process.
Date published: 2021-04-04
Rated 4 out of 5 by from TT works well TT is not as smooth as it was in the past. As a long-term user of downloaded TT, it would walk me through all the steps, and I would never miss anything. But now I choose next steps... , and, for example, TT neglected to ask at IP PIN. In the past it was smoother. 2nd: many of the fill in boxes are almost invisible, one just had to guess where they were, 3rd, much of the help text in small light blue text is difficult to read. So, yes I recommend Turbo Tax, it is not as friendly as it use to be.
Date published: 2021-04-04
Rated 4 out of 5 by from Been using it for years I have found that Turbo Tax has assisted me in filing my taxes accurately for many years.
Date published: 2021-04-04
Rated 1 out of 5 by from Not working with shared heathcare I have used Turbotax for years and it has been great. This year I spent hours trying to figure out how to file with self-employment income, a marketplace health plan shared with a non-dependant. The program continued to return an error and would not let me complete my taxes. seems like something they should be able to fix.
Date published: 2021-04-04
Rated 3 out of 5 by from :( $$ Why TurboTax pushes the upgrades so much is really not cool...
Date published: 2021-04-04
Rated 5 out of 5 by from easy to use i loved that is was easy to understand and use and file
Date published: 2021-04-04
Rated 4 out of 5 by from I highly recommend Turbo Tax I t took a little longer for us to do taxes this year and a few things just seemed out of the ordinary and we did not know how to answer. live help and phone help was great though.
Date published: 2021-04-04
Rated 5 out of 5 by from Great support from Chat! Turbotax was very helpful. In addition the help I received from Florida via the chat was extremely helpful.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4147
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful and friendly to use I love using turbo tax, i always have, its very informative and if you are unsure about something, you can click on help and it will explain it better for a ave Joe to understand, and even if you still don't get it, you can always use chat or upgrade for additional help. I just wish it was cheaper to use the basic, more and more of my friends and family are using gov websites alternatives.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy to use easy to use, clear prompts and answers/pointers re: documents etc.
Date published: 2021-04-04
Rated 5 out of 5 by from Super easy to file your taxes Great interface and details of the tax filing process.
Date published: 2021-04-04
Rated 4 out of 5 by from TT works well TT is not as smooth as it was in the past. As a long-term user of downloaded TT, it would walk me through all the steps, and I would never miss anything. But now I choose next steps... , and, for example, TT neglected to ask at IP PIN. In the past it was smoother. 2nd: many of the fill in boxes are almost invisible, one just had to guess where they were, 3rd, much of the help text in small light blue text is difficult to read. So, yes I recommend Turbo Tax, it is not as friendly as it use to be.
Date published: 2021-04-04
Rated 4 out of 5 by from Been using it for years I have found that Turbo Tax has assisted me in filing my taxes accurately for many years.
Date published: 2021-04-04
Rated 1 out of 5 by from Not working with shared heathcare I have used Turbotax for years and it has been great. This year I spent hours trying to figure out how to file with self-employment income, a marketplace health plan shared with a non-dependant. The program continued to return an error and would not let me complete my taxes. seems like something they should be able to fix.
Date published: 2021-04-04
Rated 3 out of 5 by from :( $$ Why TurboTax pushes the upgrades so much is really not cool...
Date published: 2021-04-04
Rated 5 out of 5 by from easy to use i loved that is was easy to understand and use and file
Date published: 2021-04-04
Rated 4 out of 5 by from I highly recommend Turbo Tax I t took a little longer for us to do taxes this year and a few things just seemed out of the ordinary and we did not know how to answer. live help and phone help was great though.
Date published: 2021-04-04
Rated 5 out of 5 by from Great support from Chat! Turbotax was very helpful. In addition the help I received from Florida via the chat was extremely helpful.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4147